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100 Farrell Road, State Fair Blvd & Farrell Rd, Syracuse, NY 13209
Hotel amenities
Clarion Inn
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46%
Ranked #19 of 31 hotels in Syracuse
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69 reviews from our community

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Date Rating
Oslo, Norway
Top Contributor
116 reviews 116 reviews
77 hotel reviews
Reviews in 85 cities Reviews in 85 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 8 June 2013

We were given a nice room close to the reception (#205). It was an actual suite with separate bedroom and TV room, all roomy. To charge my gadgets was not a problem and Internet worked without a hitch. The room even had a fridge, not usual in the Clarion chain. The bath was nice too, but the door frame was... More

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Beth V, Manager at Clarion Inn, responded to this review
11 June 2013

Thank you so much for the positive review! Everyone once in awhile things come up and I have to step in and help cover the front desk. I will address the maintenance concerns with our staff, I apologize that you noticed them before we did. I'm glad you enjoyed your stay with us. Hopefully we will see you again soon! More

Hagerstown, Maryland
Top Contributor
84 reviews 84 reviews
54 hotel reviews
Reviews in 68 cities Reviews in 68 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 8 June 2013

Hotel is easy to get into with lots of parking. It has two floors with interior doors. The upper level is the main level. The lobby is VERY noisy as the restaurant and bar are open to the lobby. Check in was easy and the front desk staff were very pleasant. Rooms are of average size. Furniture did not seem... More

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See 2 more reviews by youthtripplanner for Syracuse
Beth V, Manager at Clarion Inn, responded to this review
11 June 2013

Thanks so much for the detailed review! You mentioned everything that guest's call and ask about before checking in. Hope to see you again soon! More

Bronx, New York
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 28 May 2013

Wasn't pleased with the check-in. Had a contract for several rooms for a certain price and when I arrived was told a different rate and they insisted that I did not know the right rate. Not a good first impression. Luckily, I had my contract with me to prove the rate I had. I checked with some others in my... More

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Beth V, Manager at Clarion Inn, responded to this review
31 May 2013

Thank you for taking the time to submit your comments. I apoligize for the mix up at checkin, I'm so glad we got everything straightened out. Hope to see you again soon! More

Ithacam New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 28 May 2013

My wife and I stayed there on Memorial Day Weekend. There was a veterans function at the NYS Fairgrounds. I had asked for a handicap accessible room and was upgraded to a suite. The room was nice and everything worked OK except the door lock system. My wife has MS and can't walk long distances. I had to go to... More

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Beth V, Manager at Clarion Inn, responded to this review
29 May 2013

Thank you for taking the time to review your recent stay. I apoligize on behalf of my staff, that we were not able to assist your wife. Maintenance was notified that night, and was able to change the lock in the morning. I'm sorry that we were not able to change you to a different room, we unfortunetly did not... More

Ottawa
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 28 May 2013

The hotel was just OK for the weekend stay. We had a room at the back of the hotel, the door to our room looked like it had witnessed many fights as there were many pieces of paint missing in places. The room was ok but was not the cleanest. Even when the room was made up the second day... More

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Beth V, Manager at Clarion Inn, responded to this review
29 May 2013

Thank you for making us aware of the issues you encountered during your recent stay. I have shared your comments with our staff so that in the future we can prevent these things from happening. More

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Pennsylvania
Top Contributor
64 reviews 64 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 26 May 2013

Nice enough place to stay and pretty close and easy to get back and forth to the fair grounds. Only complaint, at night when we needed to check in, there was only one person staffing the front desk so we had to wait about 20 minutes. This is not something that a guest should have to encounter, especially later at... More

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See 4 more reviews by leedsie for Syracuse
Beth V, Manager at Clarion Inn, responded to this review
29 May 2013

Thank you for taking the time to review your recent stay with us. I apoligize for the wait you encountered during check in. Usually most guests are checked in during the day, so later in the evening we have one person staffed at the desk. Thanks again for the review! More

PALENVILLE
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 May 2013

I was in Syracuse on a business trip for 2 nights and this is the hotel I usually choose. If you have business at the State Fairgrounds it is very convenient and they may offer a group rate if they have been contacted by the show promoter. There is not much going on in this particular area but if you... More

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Beth V, Manager at Clarion Inn, responded to this review
23 May 2013

Thank you for taking the time to submit your review. I will be addressing your breakfast concerns with our staff. It is nice to have specific examples that we are able to discuss and learn from. Thank you for being a loyal guest, and we look forward to seeing you soon! More

valley stream
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

I recently stayed at the Clarion Inn Fairgrounds while picking my daughter up after she finished her first year at SU. In the past I had bad experiences at many Choice Hotel properties, but not the case here. This hotel is being renovated and the room I stayed in was excellent. The carpeting, bedding, bathroom fixtures, and TV were all... More

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Beth V, Manager at Clarion Inn, responded to this review
9 May 2013

First off, congrats on your daughter completing her first year at Syracuse University! Thanks for the positive feedback. We'll see you in August for SU move in! More

Buffalo, New York
1 review
5 of 5 stars Reviewed 6 May 2013

Hotel Management, I tell you; this was the best nights stay I think ever for me and my wife in traveling for the last 23 years.....the bed was "Especially Comfortable" i.e. King Size Bed and the shower had lots of water - high pressure - hot! The Breakfast was great! The receptionist was very nice (Josie) and the bar was... More

Was this review helpful? Yes
Beth V, Manager at Clarion Inn, responded to this review
9 May 2013

Thank you so much for taking the time to post positive feedback! I'm glad you enjoyed your stay, and look forward to all your future stays with us at the Clarion. More

Montreal, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 April 2013

About the only good thing I can say about this place is the beds are good. The room (we had a suite) was not very clean. There was mould in the corner of the bathtub. The door between the bedroom and the living room would not open half of the time. The door to the room would not close on... More

Was this review helpful? Yes
Beth V, Manager at Clarion Inn, responded to this review
29 April 2013

Thank you for you feedback. It helps to have specific issues that we can discuss with our staff. I also thank you for contacting me directly at the hotel so that we were able to discuss your recent stay in more detail. More

 
 
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Additional Information about Clarion Inn

Also Known As:
Clarion Hotel
Clarion Hotel Syracuse
Syracuse Holiday Inn
Address: 100 Farrell Road, State Fair Blvd & Farrell Rd, Syracuse, NY 13209
Region: United States > New York > Finger Lakes > Syracuse
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 31 hotels in Syracuse
Price Range: $
Hotel Class:3 star (3*)
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