Every time I walked through the door the person at the desk greeted me as if i were the most important guest of theirs...very nice! The lobby was fresh and bright and the rooms were great with big beautiful bedroom. Beds were comfortable and rooms were pretty spacious. The free wifi and breakfast were great touches EXCEPT that the breakfast... More

Our room was great and we enjoyed our stay here. Only complaint would be the restaurant that they sent us to: Colosseo Restaurant -- it was a bit of a drive and the food was awful. Stay at this place but don't ask them for restaurant recommendations!

The Fairfield Inn is much more hospitable over a year after my previous review. There is a complimentary breakfast with enough choices. It is friendly, clean, and airy. I have complained about their small rooms but we received an upgrade for a suite and were more than satisfied with the large bathroom, flat-screen tv in living room and bedroom, free... More

This chain doesn't typically disappoint. And, that was the case during this Thursday night stay. Very clean when you enter the lobby. Quick acknowledgement from the front desk staff, and a quick check-in. The rate for a single was reasonable, but not exceptional. My third floor room was very clean. The bathroom was stock with toiletries and linens adequately. After... More

Stayed here for business in the Syracuse area. About 30 min drive to East Syracuse. About 2 min drive to Turning Stone casino. Hotel is in good shape. Kept very clean. Mediocre free breakfast - but not bad at all. Great location if you're going to the casino. Recovery restaurant/bar next door (same owner as hotel I think) is decent... More

Nice place, friendly staff, clean, good tavern fare bar next store, good place ! Bathrooms were clean, breakfast was okay..(Jimmy Dean) but also had other food, free newspapers, pool looked nice, didn't try it, shuttle to the Casino was outstanding ! Prompt service and very polite drivers. Friends stayed in a Standard room in Casino, thought ours was much better,... More

We have stayed at this hotel for a couple of years. The rooms are always clean and comfortable. The staff is always friendly and welcoming. They remember us and treat us like we are good friends. They are so accommodating and helpful. I just spent one night this week and I hated to leave. Thank you Fairfield Inn and Suites... More

Knowing this area, I wasn't expecting much from the hotel, but I was very pleasantly surprised! The gentleman who greeted us at check-in was very friendly and accommodating. We were made to feel very welcome as soon as we arrived. Everything was very recently updated, clean and cared for. There was plenty of space in our double queen room and... More

Top-shelf for a Fairfield Inn, with a classy lobby and welcoming staff. My third floor room was pristine and quiet with a very comfortable bed. The room design had a small, simple desk rather the fancy workstation of more expensive Marriott brands, and the wifi was not exceptionally fast but it worked. Minor problems (hard-opening door, loose shower handle) were... More