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The Tower at Turning Stone Resort

5218 Patrick Road, Verona, NY 13478
Hotel amenities
The Tower at Turning Stone Resort
Ranked #5 of 6 hotels in Verona
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193 reviews from our community

    Trip type
Traveller rating
    71
    69
    33
    15
    5
Date Rating
Wcoady3
1 of 5 stars Reviewed 24 May 2013 NEW

We were so psyched to go to Turning Stone on a guys golf trip. Upon arrival everything looked so promising, but I've never seen worst customer service in every aspect of a resort. It was the most horrible experience I've ever had. I'm not normally a complainer, but I just can't sit back and allow people to suffer the same... More

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Corning, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

My husband and I previously stayed at Turning Stone (at the Inn) and were very dissappointed with our room, so we decided to give The Tower a try. What a 180 from our previous experience! Rooms were the perfect size for the two of us and were very clean and contemporary. The bed was extremely comfortable and the room offered... More

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Oswego, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2013

The check in was a breeze. The room was very nice. There were two issues. The top drawer of the dresser had sprinkles from a cookie or cupcake from a previous stay. That was a little off putting, if the drawer was not clean, what else wasn't. To be fair, everything else looked good. The closset had a nice hanger... More

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Watertown, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2013

I attended a yearly meeting at the Turning Stone May 8-10, 2013. As per usual, the meeting rooms were great, the food was exceptional, staff were the best and the bed was very sleepable. Gambling was good, left with some money in my pocket, and it was great to be in a non-smoking area. Ate at the buffet, the brisket... More

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New Hartford, New York
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 May 2013

I spent one night at Turning Stone to attend a healthcare expo and was very pleased. First, the entire complex is beautiful, from the carpets, to the furniture, to the grounds, to the art on the wall. Second, the staff is very pleasant, polite, and professional. Third, the after-expo party I attended had delicious food and plenty of free beverages.... More

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1 review
5 of 5 stars Reviewed 15 May 2013 via mobile

Very friendly, knowledgable, helpful staff. They put together literally a last minute birthday surprise for a guest, after I had arrived. I found I was more sensitive to smoke then I remembered. I wish the non smoking area was in the front of the casino. I also wish they had more gaming tables open earlier in the non smoking area.... More

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Top Contributor
58 reviews 58 reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 14 May 2013

I've stayed here before since we have a child who goes to SU , this casino resort is in the middle of no where , it's amazing all they have done , the place us beautiful , the tower is relatively new , they keep on growing , ALL THAT CASINO $$$ , but WHERE'S THE COMPS !! , I've... More

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Rochester
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 9 May 2013

Yes, I was not happy about going to Turning Stone, I hate gambling and cigarette smoke, so I was prepared for an unhappy visit. I was so wrong! Yes, the smoke and gambling were there, of course, but the many pluses outweighed the minuses. Every person working for the hotel, without fail, was pleasant, courteous and helpful. I was exploring... More

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Bayport, N.Y.
1 review
5 of 5 stars Reviewed 9 May 2013

I stayed over night at the turning stone casino with my family. We had five people and got two double beds and a roll in with plenty of room. The room was neat and clean and everyone working there was very nice and helpful. I have stayed here before and never have had a complaint. Great place to stay!

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Syracuse, New York
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
152 helpful votes 152 helpful votes
4 of 5 stars Reviewed 7 May 2013

Spent the weekend for our anniversary at Turning Stone and stayed in the Tower. First time to TS and overall thought nice place. Staff very welcoming, lobby/reception area large and impressive. Dining options good - three restaurants, buffet, cafe/coffee shops . Best by far was our fantastic dinner at TS Skeathouse. Beautiful sunset view and they very sweetly brought a... More

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See 2 more reviews by RidlerGirl67 for Verona
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Additional Information about The Tower at Turning Stone Resort

Also Known As:
The Tower At Turning Stone Hotel Verona
The Tower At Turning Stone Hotel
Address: 5218 Patrick Road, Verona, NY 13478
Region: United States > New York > Verona
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 hotels in Verona
Price Range: $$
Reservation Options:
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The Tower at Turning Stone Resort
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