We were booking a hotel to attend our daughter's Graduation at University of Rochester and they had the best rates for the quality in the area. The staff was friendly and helpful and the room was great. The bed was very comfortable and plenty of pillows. The room was one of the cleanest I've ever stayed in. The bathroom was... More

management, Patrick Hansen in particular, was extremely helpful and pleasantly engaging. the room we stayed in was spotless, we will look to best western again on our future trips. I hope they are all run as well.

This was an excellent stay from the moment we stepped into the lobby. Behind the counter, Patrick and another man were helpful and welcoming. We met a housekeeper in the hall who gave us a great overall review of the area restaurants. The room was spotless, and the beds comfortable. There was plenty of hot water for showers, and big... More

We stayed two nights at this hotel. It is close to the Eastview Mall, the western part of the Finger Lakes area and of Rochester. The staff was very welcoming and attentive. The hotel is relatively new so the facilities and rooms were modern and clean. Above all, the breakfast was of high quality with cold and hot items served... More

We checked in around 11:30am and requested an adjoining room, no problem. The whole check in process was smooth. Breakfast was in abundance. There was a microwave and a small fridge in the room. I would stay here again on my next trip.

My daughter and I were delivering horses in the area and found this hotel in the directory. we arrived fairly late, but were greeted by a front desk agent with a warm smile and greeting. We were very impressed with the hotel and surrounding property, especially since they had had such a harsh winter up there. I knew immediately by... More

I took my daughter here for her birthday and it was wonderful. The room was extremely large for a standard room, pool area and hot tub were great and being mid week was pretty quiet. We had chinese food delivered right to our room and the breakfast buffet the next morning was wonderful with alot of options. The price was... More

We stayed at this hotel this past weekend as a base for our annual shopping trip. We were going to The Waterloo Premium Outlet Mall and to Rochester. We haven't been to this area before. I chose this place because of other reviews and also because it was in between both places we wanted to go. The staff of this... More