Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

Address: 1290 Arsenal Street, Suite 1, Watertown, NY 13601

Phone Number:

Region: United States > New York > Watertown

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access

Hotel Style:

#1 Business Hotels in Watertown

#3 Family Hotels in Watertown

Price Range: $$

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: The Holiday Inn Express Hotel & Suites - Watertown, New York is where great experiences begin at the Gateway to the 1000 Islands . We are in the heart of the Watertown, NY shopping district and located near exit 45 just off of I-81. The areas finest attractions, including Boldt Castle, Sackets Harbor and the St. Lawrence River, many local businesses, & Fort Drum are just minutes away. Our plaza includes Ruby Tuesday s, Starbucks, Buffalo Wild Wings, Ponderosa, Chipotle, Five Guys, Moe's, Cold Stone Creamery, Planet Fitness, Dollar General and a liquor store.Stay Smart with free wireless & wired high speed Internet access, free local phone calls, High Def TV & a guest business center. Begin your day with our complimentary Express Start Breakfast that includes hot items daily including pancakes and as always our signature cinnamon rolls. If you re on the run, pre-order a breakfast to go bag. Our Smart Roast 100% Arabica coffee is available 24 hours in our Great Room. ... more less

Reservation Options:: TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Expedia, Travelocity, Hotels.com, Venere and Priceline so you can book your Holiday Inn Express Hotel & Suites Watertown-Thousand Islands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Holiday Inn Express Hotel And Suites Watertown-Thousand Islands; Holiday Inn Express Hotel & Suites Watertown-1000 Islands; Holiday Inn Express Watertown; Holiday Inn Watertown; Watertown Holiday Inn

Write a Review

196 reviews from our community

See which rooms travellers prefer - 38 traveller tips

fpaquin

Gatineau, Quebec

Senior Contributor

28 reviews

3 hotel reviews

Reviews in 7 cities

13 helpful votes

“Excellent”

Reviewed 19 May 2013 NEW

I thought it would be some normal hotel but I was so surprised. The staff is very friendly, the rooms are well kept. The bathroom is beautiful for an hotel. I wanted to fill up my cooler with the ice dispenser, but they have a service for this... Surprised. The breakfast is good. I highly recommend this hotel.

Was this review helpful? Yes

Problem with this review?

malcolm m

Ottawa, Canada

Senior Reviewer

6 reviews

4 hotel reviews

Reviews in 4 cities

6 helpful votes

“safe bet”

Reviewed 15 May 2013

very clean hotel, great location close to shopping and dining, pleasant staff room comes with fridge and microwave would certainly return to this hotel, free parking and internet also cooked breakfast is in with the price

Was this review helpful? Yes 1

Thank you for the review! We are delighted that you found your stay such that you wish to return! Return guests are the highest form of praise. More

Tabby M

Conway, AR

2 reviews

Reviews in 2 cities

“Wonderful hotel!”

Reviewed 14 May 2013

We booked one of the jacuzzi rooms and LOVED it! A wonderful place to stay for the weekend if you need to get away! Starbucks, Ruby Tuesday, and Buffalo Wild Wings were within walking distance. The staff was helpful and the room was very clean! I really enjoyed our stay here!

Orlington T

Philadelphia, Pennsylvania

1 review

“Very Helpful”

Reviewed 12 May 2013

While traveling on business, my group had the need to conduct a last-minute teleconference. The staff, specifically Everett, Samantha, and Sue, were able to put us in one of the private conference rooms and even provided an internet connection so we could use an online conferencing system. They were extremely helpful and I would recommend this hotel to any business... More

Thank you for sharing your fine experience. Our front desk staff certainly tries to go above and beyond and this time, they were spot on. They will be duly recognized for providing you with the services you needed to make your business trip a success. We look forward to your return! More

tenai

beachburg ontario

Reviewer

3 reviews

Reviews in 3 cities

“excellent spot”

Reviewed 9 May 2013

Great hotel, great people. Breakfast was great. Manager procided us with nice warm cookies upon our arrival. Only minor complaint is that te pool is advertised as heated. In my opinion it really wasnt heated. Othrwise great place

Thank you for posting your comments and for finding our hotel to be an enjoyable place to stay. It is truly unfortunate that you didn't feel the pool was heated but the pool water is tested three times a day and it has been registering 86' F every day. The recommended pool temperature for recreational swimming is 82.5' F. Higher... More

ReddOak

Cobourg, Canada

27 reviews

17 hotel reviews

Reviews in 19 cities

37 helpful votes

“Another great stay!”

Reviewed 29 April 2013

We have stayed here a number of times and each visit seems to get better. The hotel is very clean; the reception staff are welcoming and attentive; the houskeping staff constantly pleasant and professional. The breakfast is delicious and plentiful and the staff constatly restock the menu items. This is a great place to stay as it's close the the... More

ReddOak has 1 more review of Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

“We are frequent visitors!”

Reviewed 22 December 2011

sbd123happytraveler

Madrid, NY

“A beautiful place to stay...”

Reviewed 8 April 2013

We live within 100 miles of the hotel. We just needed a quick get away to relax and do some shopping. We booked the King Jacuzzi suite. It was beautiful. Worth every penny. Booking, checking it, and our stay went really well. The complimentary breakfast the next morning was yummy. It's conveniently located near lots of restaurants, shopping, the mall... More

Thank you for taking the time to compose and share such a lovely review. We strive to make all of our guests' stays enjoyable, comfortable and memorable. We are fortunate to have such a genuinely caring and helpful staff who enjoy going above and beyond. We look forward to your return! More

rileymacdonald

Ottawa

Contributor

18 reviews

12 hotel reviews

Reviews in 10 cities

18 helpful votes

“Good cheap hotel except for the walls”

I stayed here with two friends on Saturday night. We had shopped all day and decided at the last minute to stay the night. Got a good rate checking in and found out it came with a hot breakfast. We went out for dinner and came back to the room. We were awaken at midnight by the voices in the... More

Thank you for sharing your experience; we appreciate the time and commitment it takes to to do so. We want you to know that your comments are carefully reviewed and are very important to the operation of this hotel. The way your noise complaints were handled is not this hotel's protocol....we typically investigate the situation and call the guests making... More

AnneB11

4 reviews

4 helpful votes

“Great!”

Reviewed 4 April 2013 via mobile

Had a great stay, staff were all very accommodating, room was clean and comfortable. Will return in the near future. Great proximity to shopping and can walk to several restaurants as well. Only complaint is the new bank machine in the lobby doesn't recognize Canadian bank cards.

David K

Chesapeake, Virginia

21 reviews

3 helpful votes

“Short stay”

Reviewed 25 March 2013

Booked the room from hotels.com and had no problem at all. Me and my wife drove up to get used to the area and the hotel is located in a great location close to shopping and restaurants. The check in progress lasted 10 minutes and we were the only people waiting. The computer system was really slow and it seemed... More

See 4 more reviews by David K for Watertown

Thank you for your thorough and honest assessment of your recent stay. Rest assured your comments are very important to us and enable us to make improvements where needed. We are pleased that you found your room comfortable but terribly disappointed that your check-in experience ws so poor and that you found our buffet breakfast to be not of good... More

1-10 of 196 reviews

« 1 2 ... 20 »

Hampton Inn Watertown 157 reviews	Comfort Inn & Suites 70 reviews	Hilton Garden Inn Watertown/Thou... 71 reviews	Ramada Watertown 270 reviews
ABS:HotelCheckRates-d674213?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d93858?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d2346082?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d93863?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Fairfield Inn & Suites Watertown... 32 reviews	BEST WESTERN Watertown/Fort Drum 171 reviews	Quality Inn and Suites 68 reviews	Candlewood Suites Leray-Watertow... 20 reviews
ABS:HotelCheckRates-d2624626?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d126453?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1177421?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1465307?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Holiday Inn Express Hotel & Suites Watertown-Thousand Islands Reviews, Watertown

196 reviews from our community

Been to Holiday Inn Express Hotel & Suites Watertown-Thousand Islands? Share your experiences!

Hotel Summarization (Beta)

What travellers say

What travellers search

Additional Information about Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

Owners: What's your side of the story?

Related hotels...

Browse nearby

Explore Watertown

Hotels around Watertown