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All 7 White Plains hotels

Renaissance Westchester Hotel

3.5 of 5
80 West Red Oak Lane, White Plains, NY 10604
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Ranked #6 of 7 hotels in White Plains
Most recent review
4 of 5 stars Reviewed 15 June 2013
Bob4er Evanston, Illinois
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214 reviews from our community

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Evanston, Illinois
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

I stayed at this upscale hotel for 2 nights while waiting to get a flight out of nearby HPN airport after massive weather delays. Generally I found it comfortable; it has a spacious lobby/restaurant and adjacent indoor pool, and my room was large & had a pleasant view of woodlands. The staff were very helpful. I was able to get... More

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Monticello, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 June 2013

My wife and I recently stayed at this hotel for our 5th year Wedding Anniversary. In a nutshell, it had to be one of the worse experiences we have had at a hotel. Here is a breakdown of what went wrong. 1. We arrived at 2:30pm (Check-In was at 3pm) and was looking forward to swimming in their indoor pool.... More

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Travellers are raving about these White Plains hotels

Highlands, New Jersey, United States
1 review
2 of 5 stars Reviewed 16 May 2013

While traveling for business this week, I booked a room at the Renaissance. While it was a bit far from my meeting the next day, I booked this hotel because of its rating and amenities. I was extremely disappointed with my stay. Checked in at 8pm after a long day of meetings. Called room service to order dinner, to find... More

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Catherine S, General Manager at Renaissance Westchester Hotel, responded to this review
20 May 2013

Thank you so much for staying with us at the Renaissance Westchester Hotel, and for taking the time to rate us on TripAdvisor. I want to personally apologize for the issue you encountered while with us! Many of our Guests leave early, and we normally look for a Do Not Disturb sign on the door so that we know when... More

West Chester PA
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 14 May 2013

This was our third stay here and by far, the worst. Renovations are ongoing gut it appears that most of the work in public areas has been completed. New lobby and bar area is open, spacious and a nice improvement. The guest room renovation isn't the best. Furnishings have a 70's look and feel - fake dark wood laminate, and... More

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Catherine S, General Manager at Renaissance Westchester Hotel, responded to this review
16 May 2013

Thank you so much for taking the time to provide such a detailed and important review of the Renaissance Westchester. Your feedback is extremely important to me; we want you to have a wonderful experience, not to have all of these issues that distract you from what should be a very relaxing time. I am truly sorry that we did... More

Raleigh, USA
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 11 May 2013

I agree with most of the comments of the previous reviewer Ron A. I arrived to enter a construction site in the parking lot/entrance/corridor I am staying in. This was NOT mentioned on their web site where they just say the lobby is being worked on. This is very poor. Awful first impressions. Room was bare -- even lacked a... More

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Catherine S, General Manager at Renaissance Westchester Hotel, responded to this review
16 May 2013

Thank you so much for taking the time to rate our Renaissance Westchester. I am terribly sorry that you did not have the stay that you have been accustomed to when staying at Renaissance Hotels. We are at the very end of the renovation, and I do apologize that it affected your stay in this manner. I would like to... More

Tel Aviv, Israel
Top Contributor
90 reviews 90 reviews
32 hotel reviews
Reviews in 38 cities Reviews in 38 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 7 May 2013

I've been here a couple of times. This one is first I'm reviewing and is while this place is going through renovation. The renovation is not complete. Definitely a lot has improved. The corridors, the rooms are all looking refreshed, nice and modern. The things I likes less 1. There is less room to put your stuff in the bathroom.... More

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Catherine S, General Manager at Renaissance Westchester Hotel, responded to this review
16 May 2013

Dear Ron, thank you for your kind observations and feedback about our newly reinvented Renaissance Westchester! My dedicated team were very pleased that you enjoyed their service, and I have taken note of your review of our new spaces. While the new restaurant and bar is certainly different than the one you had been used to, we are finding that... More

DieselDiesel
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013

This upscale hotel is tucked away in the woods at the top of a hill. It's always clean and the staff is friendly. Like most hotels, the restaurant is a bit pricey, but the food is good. I always enjoy staying here, but the only downside is that it's not walkable to any restaurants besides the hotel restaurant.

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Catherine S, General Manager at Renaissance Westchester Hotel, responded to this review
20 May 2013

Thank you so much for your kind words about the Renaissance Westchester Hotel! We are all delighted to be of service to you. We are happy that you dine with us but also appreciate your desire to get out and explore Westchester! We offer a complimentary shuttle service at certain times of the day and evening. I will make sure... More

Rochester, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 May 2013

I reviewed this hotel in December 2012 and thought I'd post an update, as I went back this weekend and found myself in a newly renovated room which was miles better than the one I had a few months ago. The lobby area has also been renovated and looks good. My room was on the 4th floor and I noticed... More

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Cape Elizabeth, Maine
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 May 2013

The renovations are still going on but more in the sleeping wings than the public area. We were disappointed that they removed the restaurant from its corner and blended it in with the bar in the lobby. The restaurant is now a "bistro" style. The original dining room appears to now be a small meeting room. The lobby area is... More

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See 2 more reviews by nkn52 for White Plains
Ridge Valley, PA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 May 2013

Was a great stay, a Friday night layover for me and 7 weddings for them?( or somthing like that) this place is busy busy busy, but the noise level was so quiet i thought i was the only person in the hotel. The pool and spa were nice and the fitness center was excellent. Everything was pricey but nothing in... More

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Additional Information about Renaissance Westchester Hotel

Also Known As:
Renaissance White Plains
White Plains Renaissance
Renaissance Westchester Hotel White Plains, Westchester County, NY
Address: 80 West Red Oak Lane, White Plains, NY 10604
Phone Number:
Region: United States > New York > Westchester County > White Plains
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 hotels in White Plains
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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