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Hilton Garden Inn Raleigh-Cary Hotel Reviews, Cary

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Hilton Garden Inn Raleigh-Cary

3.0 of 5
131 Columbus Ave, Cary, NC 27518
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Hilton Garden Inn Raleigh-Cary
52 traveller photos
Ranked #2 of 21 hotels in Cary
4.5 of 5 stars 75 Reviews
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75 reviews from our community

    Trip type
Traveller rating
    55
    17
    1
    1
    1
Date Rating
Amsterdam, The Netherlands
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Just great”
5 of 5 stars Reviewed 12 May 2013

This newly build hotel is a great place to stay. Friendly staff, the spacious rooms are really comfortable (2 tv's), good breakfast and situated at a good location with some nice restaurants in walking distance. The best Hilton Garden Inn i ever been to and would not mind at all to come back there!

Was this review helpful? Yes
Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review
15 May 2013

Dear Amsterdam1974, Thank you for taking the time to post your review on TripAdvisor. I sincerely appreciate your business and value your feedback. I was delighted to read that you were very satisfied with your overall stay at our hotel. Please be sure to visit us the next time you travel to our area because we would love to be... More

Detriot, United States
1 review
“Best Customer Service”
5 of 5 stars Reviewed 26 April 2013

Hotel had the best customer service and everything was very neat and clean. All the staff was very attentive to needs. Outdoor patio was very nice to relax and they had cook out for hotel guest for a nominal price. That was a very nice touch.

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Review collected in partnership with Hilton Garden Inn

Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review
15 May 2013

Dear Cassalena W., Thank you for taking the time to post your comments on TripAdvisor. It is always our goal to provide each guest with the ultimate experience. We spend several hours with our front desk agents to ensure that they are the best at what they do. Thank you for your business and we hope to see you again,... More

Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Nice get-away”
4 of 5 stars Reviewed 25 April 2013

Weekend get-away for hubby's birthday. Rooms were very clean and nicely decorated. Reserved a king-sized bed, but bed was more full sized and squeaked quite a bit. The pool was small, but it was fun. Spa was good. Had the breakfast package which included hot foods cooked right there upon request. Quite delicious! Waitress was friendly. Location of hotel was... More

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Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review
15 May 2013

Dear C B, Thank you for taking the time to provide your review on TripAdvisor. Please accept my apology for the inconvenience you experienced with the squeaky bed during your last stay with us. It is always our goal to provide each guest with the ultimate experience and we hope you will return to give us another chance. I was... More

Wilmington, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Place for a Conference!”
5 of 5 stars Reviewed 25 April 2013

Our group hosted 200+ people. The Hilton Garden Inn, Raleigh-Cary, NC accommodated everyone; attendees, presenters and vendors! All the employees were kind, helpful, pleasant and courteous. I highly recommend this hotel. They will meet all your needs. They are great!

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Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review
15 May 2013

Dear Dukefantoo, Yes, we absolutely love our groups! I appreciate you taking the time to post your review on TripAdvisor and share your wonderful comments with everyone. Our staff is trained to handle large groups and we welcome you to visit us again so we can truly be your home away from home. More

Cary, United States
1 review
“Great hotel experience”
5 of 5 stars Reviewed 23 April 2013

The entire conference experience was made even better by the accommodations and helpfulness of the hotel staff! The room was very clean, the hotel staff answered any questions I had and I would recommend this establishment to anyone looking for a conference host hotel!

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Review collected in partnership with Hilton Garden Inn

Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review
15 May 2013

Dear Angela S., Wow! Thank you for your awesome review on TripAdvisor. I am truly greatful that you took the time to post your comments for others to read so that they can be aware of how much we enjoy having groups and conventions at our hotel. Our staff takes thier jobs very serious and they are always ready to... More

Cary, NC, United States
1 review
“Wedding Guests”
5 of 5 stars Reviewed 21 April 2013

Very good! The hotel staff was friendly, flexible, and extremely helpful for all guests and in making the reservations. The wedding guests were very impressed by the cleanliness of the hotel. They enjoyed swimming in the hotel's indoor pool prior to the wedding.

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Review collected in partnership with Hilton Garden Inn

Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review
15 May 2013

Dear Jeff S., Weddings are some of our favortie events to host! We are honored that you selected to stay with us during that very exciting time. Our staff takes pride in their jobs and that is why it is so easy for us to maintain our superior level of cleanliness and service. I was delighted to read that you... More

Raleigh, North Carolina
1 review
“Excellent in all areas”
5 of 5 stars Reviewed 20 April 2013

Great staff and rooms were wonderfully decorated and very clean! Food was delicious and the service was outstanding. Highly recommend for conferences and business meetings. Staff is very accommodating.

Was this review helpful? Yes
Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review
15 May 2013

Dear Beachirl, Thank you very much for taking the time to post your reivew on TripAdvisor. We strive to provide each and every guest with the best possible expereince and it sounds like you were very satisfied with your overall stay. We would love the opportunity to be your home away from home the next time you visit our area! More

Charlotte, United States
1 review
1 helpful vote 1 helpful vote
“Impressive”
5 of 5 stars Reviewed 19 April 2013

Loved the property, staff, location, and service!! I enjoyed my stay and will definitely stay there again They had me with the cookies at the desk, from there it just kept getting better :)!!!! I travel quite a bit and it was refreshing to not have a single complaint. Pleasant stay, awesome staff, beautiful decor, delicious dinner, and a very... More

Was this review helpful? Yes 1

Review collected in partnership with Hilton Garden Inn

Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review
15 May 2013

Dear Desiree F., Thank you for you review on TripAdvisor. I was elated to read all the wonderful comments you posted. It is always our goal to be your home away from home and to provide you with the ultimate expereince every time you lodge with us. Please be sure to visit us again, sooner than later! More

Chantilly, Virginia
1 review
“Wonderful Hotel”
5 of 5 stars Reviewed 10 April 2013

Absolutely great. Clean, updated, nice furnishings, free internet access. Pool was small but the kids had a great time. Treadmill has personal tv attached. Pay the extra $10 per room for the breakfast buffet that Hilton website offers. Well worth it.

Was this review helpful? Yes
Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review
15 May 2013

Dear hsmm22, Thank you for taking the time to post on TripAdvisor. I always enjoy reading our guest's feedback and understanding our areas that could use improving. I'm also delighted that you enjoyed our breakfast buffet! Our Chef's take pride in preparing made-to-order omlets and waffles and they can't wait for you to return to take advantage of that buffet... More

Summerville, South Carolina
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
“First time Stay was very good”
4 of 5 stars Reviewed 8 April 2013

Was traveling to see a Hockey game so I saw the reviews on here and decided to give it a shot. I arrived to the reception area where the check in at reception was quick and they were helpful. The room was clean, bed was comfortable where you could adjust the comfort of the bed as you like it. It... More

Was this review helpful? Yes 1
Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review
15 May 2013

Dear AMA5874, Wow! Those were some excellent comments. Thank you very much for taking the time to post on TripAdvisor and let everyone know how wonderful your first experience was. We strive to provide each and every guest with 100% satisfaction and value your feedback. I was truly delighted to read that every aspect of our hotel was up to... More

DoubleTree by Hilton Hotel Raleigh - Cary
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Additional Information about Hilton Garden Inn Raleigh-Cary

Address: 131 Columbus Ave, Cary, NC 27518
Phone Number:
Region: United States > North Carolina > Cary
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 21 hotels in Cary
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Hilton Garden Inn Raleigh-Cary
131 Columbus Ave
Cary, NC 27518
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