The cooling system was very loud. The bath towels smelled rotten, as if they were not dried completely when they were folded. The overall cleanliness of the room was not great. Even though this was a smoking room, there was a strong lasting odor when I first arrived, I know there are air fresheners that can be used to take... More

This Homewood is on par or slightly nicer than other Homewood properties I've stayed at. Nice lobby area, coffee available 24 hours a day, plenty of parking, most of it right outside your Suite buidling. Suites are nice, quite, well maintained. The best part about this hotel is that it is a short 1 mile drive to the center of... More

Broken down hotel, staff who doesn't care, door's that won't open. For the price I paid and for being a Hilton property I was EXTREMELY unhappy. The noise carries easily across the hall making it difficult to sleep. Kitchen utensils were broken and the hot water wouldn't last long enough to wash my hair. I'm hoping not all of these... More

Upon checking into my room, it was clear that it was not suitable and didn't look anything like the pictures on the internet. I tried to check out and get my money back, but I was told that since I paid in advance, I could not get a refund. I left and stayed with my daughter, never to return to... More

I really had a nice stay at this location. The staff (especially the food team) were great. Asked me how things were, what did I need and can they get me anything else. They were so kind...and genuine in making sure I had a great visit. Thanks!

In our opinion, it is virtually impossible to get your money's worth and then some at ANY hotel except Homewood Suites. Not only are there hotels spotless and well maintained,,the staff is beyond helpful. They are a little more expensive, however you WILL get every penny's worth and them some. Breakfast's are outstanding, the rooms are top notch, and the... More

This hotel is old, smelly and tired. The laundry facilities are damaged, the kitchen stove top did not work, the AC sounded like a helicopter was landing and the rooms smelled. This is an open air hotel and the noise from the parking lot was horrible. The staff were just going through the motions. Don't stay here.

We were looking for an inexpensive hotel in the north side of Charlotte. We found Nice accommodations, very comfortable beds and very clean room at this Homewood Suites. We will definitely stay at another Homewood suites hotel in the future.

Front desk staff was nice and professional. It is nice having a separate room for my wife and infant while our two older daughters slept on the sofa bed. We only stayed one night and did not use the kitchenette as the breakfast was included the next morning. The breakfast was good with a variety of food. We stayed here... More