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Homewood Suites by Hilton Charlotte-North/University Research Park

3.0 of 5
8340 N. Tryon St., Charlotte, NC 28262
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Homewood Suites by Hilton Charlotte-North/University Research Park
Ranked #80 of 166 hotels in Charlotte
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58 reviews from our community

    Trip type
Traveller rating
    20
    15
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    6
Date Rating
Raleigh, North Carolina
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

We stayed here while my wife was in town on business last week, since the room was paid for I do not know how much it was or if it was a good value. Pros: Plenty of space in the room, and a very nice layout for a small family, very comfortable furniture and bedding. Refrigerator and microwave was a... More

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See 2 more reviews by shevais for Charlotte
Seneca, United States
1 review
2 of 5 stars Reviewed 20 May 2013 NEW

The cooling system was very loud. The bath towels smelled rotten, as if they were not dried completely when they were folded. The overall cleanliness of the room was not great. Even though this was a smoking room, there was a strong lasting odor when I first arrived, I know there are air fresheners that can be used to take... More

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Review collected in partnership with Homewood Suites by Hilton

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Senior Contributor
43 reviews 43 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 10 May 2013

This Homewood is on par or slightly nicer than other Homewood properties I've stayed at. Nice lobby area, coffee available 24 hours a day, plenty of parking, most of it right outside your Suite buidling. Suites are nice, quite, well maintained. The best part about this hotel is that it is a short 1 mile drive to the center of... More

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Fayetteville, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 10 May 2013

Broken down hotel, staff who doesn't care, door's that won't open. For the price I paid and for being a Hilton property I was EXTREMELY unhappy. The noise carries easily across the hall making it difficult to sleep. Kitchen utensils were broken and the hot water wouldn't last long enough to wash my hair. I'm hoping not all of these... More

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Review collected in partnership with Homewood Suites by Hilton

tien n, General Manager at Homewood Suites by Hilton Charlotte-North/University Research Park, responded to this review
16 May 2013

Dear Ms. Elizabeth F, First of all, I would like to thank you for taking the time to write a review and list the problems that you experienced with us during your stay. Secondly, I would like to add that it is our goal to provide the best service and accommodations for all of our guests and since this was... More

Medford, OR, United States
1 review
1 of 5 stars Reviewed 9 May 2013

Upon checking into my room, it was clear that it was not suitable and didn't look anything like the pictures on the internet. I tried to check out and get my money back, but I was told that since I paid in advance, I could not get a refund. I left and stayed with my daughter, never to return to... More

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Review collected in partnership with Homewood Suites by Hilton

tien n, General Manager at Homewood Suites by Hilton Charlotte-North/University Research Park, responded to this review
16 May 2013

Dear Jimmie S, Thank you for taking the time to leave your review in regards to your recent experience with us. I sincerely apologized that we were not able to accommodate you while you were here visiting your daughter. I have tried contacting you to speak to your about the advance purchase reservation but still have been unable to connect.... More

Minneapolis, Minnesota, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 29 April 2013

I really had a nice stay at this location. The staff (especially the food team) were great. Asked me how things were, what did I need and can they get me anything else. They were so kind...and genuine in making sure I had a great visit. Thanks!

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Review collected in partnership with Homewood Suites by Hilton

Raleigh, United States
1 review
5 of 5 stars Reviewed 28 April 2013

In our opinion, it is virtually impossible to get your money's worth and then some at ANY hotel except Homewood Suites. Not only are there hotels spotless and well maintained,,the staff is beyond helpful. They are a little more expensive, however you WILL get every penny's worth and them some. Breakfast's are outstanding, the rooms are top notch, and the... More

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Review collected in partnership with Homewood Suites by Hilton

tien n, General Manager at Homewood Suites by Hilton Charlotte-North/University Research Park, responded to this review
29 April 2013

Hello, Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. On behalf of all of us here, we would like to thank you for your positive review and look forward to hosting you in the near future once... More

Mebane, United States
1 review
2 of 5 stars Reviewed 25 April 2013

This hotel is old, smelly and tired. The laundry facilities are damaged, the kitchen stove top did not work, the AC sounded like a helicopter was landing and the rooms smelled. This is an open air hotel and the noise from the parking lot was horrible. The staff were just going through the motions. Don't stay here.

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Review collected in partnership with Homewood Suites by Hilton

tien n, General Manager at Homewood Suites by Hilton Charlotte-North/University Research Park, responded to this review
29 April 2013

Hello, Thank you for your recent stay at our Homewood Suites Charlotte / University. We do value our guest comments and feedbacks. We sincerely extend our deepest apology that your stay was less than satisfactory. As with all other hotels, we are continuously working to improve the overall maintenance and appearance of our interior and exterior of our hotel. We... More

Asheville, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 6 April 2013

We were looking for an inexpensive hotel in the north side of Charlotte. We found Nice accommodations, very comfortable beds and very clean room at this Homewood Suites. We will definitely stay at another Homewood suites hotel in the future.

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Durham, North Carolina
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 April 2013

Front desk staff was nice and professional. It is nice having a separate room for my wife and infant while our two older daughters slept on the sofa bed. We only stayed one night and did not use the kitchenette as the breakfast was included the next morning. The breakfast was good with a variety of food. We stayed here... More

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tien n, Manager at Homewood Suites by Hilton Charlotte-North/University Research Park, responded to this review
5 April 2013

My name is Tien Ning and I am the General Manager at the Homewood Suites – Charlotte / University property. I must start off by thanking you for contributing your review of our property to tripadvisor; I know these seem redundant. However, without such feedback we would not know what needs improvement – for this, I thank you. I do... More

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Additional Information about Homewood Suites by Hilton Charlotte-North/University Research Park

Also Known As:
Homewood Suites Charlotte
Homewood Charlotte
Charlotte Homewood Suites
Charlotte Homewood
Address: 8340 N. Tryon St., Charlotte, NC 28262
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool
Hotel Style:
Ranked #80 of 166 hotels in Charlotte
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Homewood Suites by Hilton Charlotte-North/University Research Park
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