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The Ritz-Carlton, Charlotte

5.0 of 5
201 E. Trade St, Charlotte, NC 28211 (First Ward)
Hotel amenities
The Ritz-Carlton, Charlotte
Ranked #8 of 166 hotels in Charlotte
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201 reviews from our community

Traveller rating
    144
    37
    7
    8
    5
See reviews for
Families
28
 
Couples
78
 
Solo
19
 
Business
57
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 11 May 2013 NEW

In town to see our son play lacrosse and stayed at Ritz. This is a really beautiful hotel from the minute you walk in the door. Guys out front so courteous including a gentleman in suit greeting,opening doors,assisting with umbrellas, who i saw both days i was there(Wish i could remember name) Service at Front desk was outstanding,very friendly. Lobby... More

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Rochester, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 11 May 2013 NEW via mobile

The Ritz Carlton does an exemplary job at customer service. Check in is a breeze, accommodations are exceptional, and the beds are like sleeping on a cloud. The rooms are plush, comfortable, and well appointed. i don't want to leave my room. Charlotte's downtown is very trendy and a great place to walk around in. Amazing 5 Stars!!

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Collierville, Tennessee
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

We were attending a family wedding and decided to spoil ourselves with a stay at the Ritz. Everything about our stay was excellent. We were greeted at check-in by name and with a glass of campaign. Our room was very comfortable, clean, and spacious. The staff met our every need and were extremely professional. The bathroom was spa-like with a... More

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Vero Beach, Florida
Top Contributor
64 reviews 64 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 7 May 2013

This is a beautiful hotel and our suite was beautiful. However, it is not possible to sleep on one side of the hotel, booming music until the wee hours from a building across the street. The hotel knows this, and although Ritz management did not build the windows without insulation, they know damn well you cannot sleep and know that... More

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Raleigh, North Carolina
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 May 2013

My wife Sheila and I spent the evening at this glamorous facility and were quickly greeted by an attentive valet staff person. During check in we mentioned that we stayed at the Ritz a few years back in NYC and were given an upgrade from the room we booked to an executive suite. Not sure if that had anything to... More

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1 review
2 of 5 stars Reviewed 3 May 2013 via mobile

We were attending a family wedding, our five year old daughter was the flower girl and we were reserved a room on the quiet side of the hotel after reading some reviews. We were placed on the side facing a club and listened to the bass booming until after two am. After we complained the first time the front desk... More

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Charlotte, North Carolina
Senior Contributor
22 reviews 22 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 April 2013

the hotel is a Ritz-Carlton with all of the upgraded recent changes to a new beautiful hotel. it is convenient to downtown football, basketball and baseball. the hotel facilities are deluxe and offer accommodations for personal formal entertainment and weddings. the restaurants are frequented by the local population because it has an excellent reputation providing attentive service. a must visit.

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See 9 more reviews by james l for Charlotte
Tallahassee, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 April 2013 via mobile

We had a suite for the weekend and the whole floor was very lovely. Tv in the bathroom mirror and the beds were sooo comfy. Very impressed with the staff and breakfast served was fab. The only down side was it is located on the same street as the public bus station so there was alot of traffic and homeless... More

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2 reviews
5 of 5 stars Reviewed 21 April 2013 via mobile

Beautiful hotel, nicely decorated with modern decor. Spacious guest rooms with all the amenities you need. Excellent customer service with employees that act as if you are the only guest in the facility. Incredible Gym on the 18th floor overlooking the city.

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Charlotte
1 review
1 of 5 stars Reviewed 21 April 2013

For anyone thinking about splurging on the Ritz in Charlotte save your money. While I cannot comment on the rooms I recently visited the Lobby Lounge area for my Bachelorette party. I live and work in Uptown Charlotte and know the area very well, I was looking for a nice time with my girl friends and hoped the Ritz would... More

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Hotel Summarization (Beta)

What travellers say

  • Very nice(7)
  • Room service(6)
  • Best hotel(4)
  • Front desk staff(4)
  • Valet parking(3)
  • Parlor suite(3)
  • Lounge chair(3)

Additional Information about The Ritz-Carlton, Charlotte

Address: 201 E. Trade St, Charlotte, NC 28211
Region: United States > North Carolina > Charlotte > First Ward
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Charlotte
#13 Business Hotels in Charlotte
Price Range: $$$
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte
The Ritz-Carlton, Charlotte Hotel

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The Ritz-Carlton, Charlotte
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