We came in and the desk clerk was actually almost rude. We got to our room and it really had a bad smell. I thought it was a smoking room but the door had a no smoking sign on it. The air works but not well. The room stayed warm all night. There was only 1 towel in the room.... More

Front desk staff was awsome. Housekeeping was horrible. The hotel itself was not bad the rooms were nice. Andra was very helpful getting my needs taking care of that housekeeping was not doing. They are located right off the interstate which made it easy to go downtown or to the track.

Yes, as some of the reviewers state, the rooms are a bit dated. But, our room was clean and comfortable. But, the biggest highlight was Andre! What a wonderful man! Very nice and extremely attentive and helpful! And most impressive, the following morning at breakfast he remembered us by name! I'd stay here again and hope Andre is there!

This is the third RRI that I have stayed in the past two weeks. If there has been renovation (mentioned in other reviews) I did not see it. Combining smoking and non-smoking rooms means everyone gets a smoke saturated room. Hallways stink, black mold in the bathroom, fan doesn't work and switch was broken off, 4-cup coffee pot only had... More

Travel for a living and being a Redi-Card member I usually stay at RRI when available. This particular hotel may possibly be the worst in my stays with them. The front desk clerks are not very friendly or helpful at all. The hallways for lack of a better word just plain stink. Room was smoke smelling and outdated. Curtains had... More

Stopped here on the way to florida for 1 night here's the list: no serior discount due to 2 concerts, pot smell in 1st room in non smoking area, 2nd room no light bulbs, no battery in smoke dectector, party next door till 3, called complained and 1/2-1 hr later did something about it, animal urine smell within the first... More

Based on recent favorable reviews, I booked a room here May 3, one night. It was well priced but the bathroom was disgusting. There was bodily hair on the floor swept to the side. I didn't dare take my socks off. The toilet ran and the light in the bathroom could not be turned off. A barking dog when when... More

Room ok but had to be switched to another room because of super strong chemical odor! Location a bit sketchy. Prob wouldn't return. Check your room before you stay!! Front desk staff was very helpful though!

Location looked a bit scetchy. Front desk emoloyees were very nice and helpful. We booked 2 rooms for the weekend. One was recently renovated while ours was not. The smell in the hallway as we wall to our rooms was terrible but it got way worse when we opened our door. It had a strong chemical odor. Out other room... More