From the time we were greeted outside the enterance until we checked out everything was perfect. The staff was attentive, the rooms and common areas were immaculate as were the manicured grounds. The rooms were large, the beds were very comfortable and we didn't even use our pillows that we always travel with. A great experience. more

This hotel offers posh rooms and amenities, but lacks the staff to pull it off. We arrived late (1:00am), our office had called to inform them our earlier flight had been cancelled, only to find they had given away our rooms (reservation made 3 mos prior) and they sent us in a car to a lesser property a bit away.... more

The rooms were beautiful and the service was excelelnt. The property was very well cared for and guest service waas clearlya priority. A very nice stay and would recommend the property to anyone for a special stay. more

We had an exceptionally pleasant stay at the Ballantyne Resort. We and our teenage son had a suite (upgrade and special). Other family members had a deluxe golf course room which was adequate size, nicely furnished, expectionally clean, and with a gorgeous bathroom. Rain cancelled our golf plans but we still enjoyed the driving range. The pool was warm and... more

We visited the Ballantyne a few days ago in early April 09 and stayed for 4 nights. Our stay was made that much more relaxing with the the hotel's excellent service, friendly staff, amazing food at the Gallery Restaurant and well groomed golf course. The resort is still working on the opening of its new outdoor pool, but the amenities... more

After reading some of the mixed reviews, I wasn't sure quite what to expect. But I must say, the Ballantyne was everything we were looking for. They have the little details down, such as warm towels when you check in, complimentary valet, jacuzzi tubs, classical music playing in the room upon arrival, and the staff was so attentive! I was... more

We have stayed at this resort about 3 times since we live down the street. Each time we keep thinking it will be better. The good is 1) the rooms. they are spacious and comfy and have big bathtubs and the beds are to die for. 2) the bartender and the bar. Very friendly and chatty bartender who knew how... more

My wife and I went to Charlotte, NC for a personal event and stayed at the Ballantyne Resport for 1 full week. We are Starwood members and the Ballantyne is a starwood property. We stayed all week on starwood points which were an exceptional value for the quality hotel. Upon check in we were greeted by a very friendly valet... more

This hotel far exceed my expectations. The hotel is just beautiful and the staff is just outstanding. We were cared for and looked after by everyone we met...bellman, concierge, waiters, housekeepers, etc... Just great service as one would expect, but not always gets, at a luxury hotel like this one. No request was left unattended and the attention to details... more