Homewood Suites Charlotte Airport - Hotel Reviews, Deals - Charlotte, NC

TravelingMamaToFour

Senior Reviewer

7 reviews

3 helpful votes

“Everything we needed for a comfortable stay.”

Reviewed 24 October 2011

1

person found this review helpful

The staff was very friendly and professional and the rooms were very clean though seemingly outdated. The suites are spacious and well equipped. Complimentary breakfast was good and during the week they have complimentary dinner as well. We were pleased to have fresh towels placed and our beds made while we were out and about during the day. The service... More

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Thank you so much for your positive feedback! We always love hearing about how much our guests enjoyed their stay with us! We hope that when you are back in the Charlotte area, you visit us for a hospitable stay! More

Joykeeper

Greenville, South Carolina

Contributor

19 reviews

10 helpful votes

“Repeat Customer!”

Reviewed 12 October 2011

3

people found this review helpful

I am a very satisfied repeat guest. This hotel is sparkling clean. High quality beds & linens make for an incredible sleep-filled night. The staff is top-notch. I can assure you that if you choose to stay at the Homewood Suites you will not regret it. More

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Joykeeper has 1 more review of Homewood Suites by Hilton Charlotte Airport / Coliseum

“Purrrrfect”

Reviewed 24 June 2009

Thank you so much! We take pride of our hotel and love to hear great feedback such as this! It means so much to us when we hear that guests really enjoy the rooms and how they come back time after time! We look forward to seeing you oon Stacie Beckman Guest Service Manager More

NickWarman

Durham, North Carolina

Reviewer

3 reviews

1 helpful vote

“Home away from home”

Reviewed 23 September 2011

1

person found this review helpful

Clean rooms, breakfast AND dinner (no stale muffin continental breakfasts here!!!), easy access everywhere. I have found few hotels to match Homewood Suites for total value, and have never been disappointed by this hotel in particular or the brand in general. More

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tropicana49

Florida

Senior Contributor

37 reviews

14 helpful votes

“Nice suites, well appointed, reasonable price”

Reviewed 15 September 2011

This hotel has spacious two room suites with all amenities, including microwave popcorn in the room and a refrigerator. It has a very nice pool, although it closes early as this is not a resort. The only issue is the location - it is advertised as an "airport" hotel, but it is 20-30 minutes from the airport. However, they do... More

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Thank you for taking the time to let us know how we are doing. This is crucial to providing the level of service that you deserve. I apologize if you were misinformed by our staff. The airport is 5 miles and takes 10 minutes to arrive to the hotel. We also offer our shuttle services to run within a 3... More

pjgator

Christiansburg, Virginia

Senior Contributor

29 reviews

13 helpful votes

“Very nice!”

Reviewed 13 September 2011

Very nice suite, excellent service, really comfy bed--not a single complaint. More

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Wonderful!!!! We are glad to hear this. Thank you so much for your kind words. If there is anything further that you require please do not hesitate to contact us. Have a great day. More

larrywinters24

Miami, Florida

Reviewer

3 reviews

2 helpful votes

“Nice for families”

Reviewed 23 July 2011

We were attending a family wedding and this hotel is great for families. The suite was spacious and there was a good breakfast with a nice selection. The hotel was also in good condition and the staff was very friendly. I have to knock off 1 star from the rating though because there was a stain on a pillowcase in... More

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Good Afternoon, First off thank you for letting us know how we are doing as well as all of the other readers and thank you for the wonderful things you had to say about us. The entire staff truly appreciates your feedback. It saddens me that you had an unsanitary room. Please rest assured that we have taken steps to... More

Traveling_With_D0gs

Chicago, Illinois

1 review

“#1 Best Hotel Experience Everytime!”

Reviewed 18 June 2011

Let me start off by saying that the staff at this location is exceptional! EVERYONE I have ever encountered has been friendly and helpful from the front desk to maintenance to even the managers I have had the pleasure of encountering. I was thrilled to see how involved the managerial staff was on the property, not hiding in the back... More

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Valued Guest (and dogs!) - Thank you so much for taking the time to share your enthusiasm and positive comments! We take deep pride in everything that we provide here, but more importantly that our guests feel welcome and want to come back. I thank you very sincerely for your continued patronage to our property and I am so glad... More

lch4755

Charlotte, North Carolina

1 review

1 helpful vote

“Extremely disappointed”

Reviewed 7 June 2011

1

person found this review helpful

This is by far the worst experience we have ever had in regard to staying in a hotel. I am a Hilton Honors member and this is the first time we have ever stayed in one of their properties and been so disappointed. Upon arrival we were greeted by a broken light fixture lying on the fireplace hearth - safety... More

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Good Evening, I would like to apologize on behalf of the entire staff here regarding your unfortunate situation. We constantly strive for perfection so I personally wanted to thank you for leaving feedback. We use these reviews as "report cards" for our hotel to improve our property in every way. On the note of improvements I would like you to... More

tabuhamdan

Fayetteville, Arkansas

1 review

“Amazing service and hospitality”

Reviewed 29 May 2011

Derek Nixon, night auditor and Barron Roberts GM were amazing...made me feel right at home after hours of traveling along with delayed and canceled flights...turned an awful day into a great one in minutes. The room was super comfortable and clean and was exactly what i needed to rest after a long day of traveling.. Thank you Derek and Barron... More

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Ahhh yes Toula! I hope you had a safe trip. We were thrilled to have you stay with us even if it wasn’t planned. We try to accommodate in any way possible. Thank you so much for your kind words, you really flatter us. We look forward to seeing you again if you happen to be in the area. Have... More

FranktownCO

Franktown, Colorado

Contributor

11 reviews

5 helpful votes

“Nice place”

Reviewed 19 May 2011

Not sure when I will be traveling through Charlotte again, but if so, we will stay at the Homewood Suites again. Staff was VERY nice, meal offered a few nights a week was perfect after a flight, and breakfast was great. My mom and I stayed there both coming and going from the Virgin Islands and were very happy with... More

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Good Afternoon Franktown, Thank you so much for your kind words. We truly appreciate any and all feedback whether it is good, bad, or indifferent. I did want to address the internet issue with you, we have recently switched out internet provider and for a period of time there were some sketchy internet connections. I apologize that you were unfortunate... More