We had rooms reserved for 61 out-of-town guests for our son and his fiancé 's wedding. Many of our guests arrived at 1am and were greeted warmly after a long day of travel. I was pleasantly surprised with the fruit plate and wine in our room, as parents of the groom. Equally impressive was the innovative idea (to me here... More

The hotel was great. The gym was very modern and I used it daily. The staff were very helpful and the food was great. All around great stay. It was centrally located to downtown. The hotel bar was awesome.

I have lived in Charlotte for many years and never had a chance or opportunity to visit the Westin Charlotte. My husband's niece held her wedding ceremony and reception at your hotel. I was looking forward to being a guest and not having to travel to one location for the ceremony and another location for the reception. I was so... More

I booked a hotel stay at the Westin in March for my June 7 stay for a conference. I specifically asked for a room with 2 beds when making the reservations. I was staying with 2 other coworkers in the room and needed a second bed. When I checked in, they gave me a room with a king bed. I... More

Property is relatively new and modern. Rooms are spacious and well appointed by not luxurious by any stretch. The on-site bar and restaurant are nice but are expensive, especially compared to other options downtown. For the price would expect some kind of breakfast other than the New York priced offerings. Much of the downtown action is several blocks away and... More

The Westin Charlotte was on point this past weekend with their handling of Heroes Con and some other government convention going on across the street at the convention center. We arrived at 2:30am, a little late, but the night person at the desk was on point, checked me in quickly and confirmed all of my requests (as a SPG member).... More

This hotel is one that caters to the customer. I've stayed here now for work on two trips this Spring, and it makes being away from home quite comfortable. From the luxurious beds (Heavenly) to the fluffy towels, it's easy to know you are staying in a quality hotel that is clean and welcoming. The front desk staff were accommodating,... More

This hotel is in a great location for ballgames, downtown activites, and local shopping areas. The room was beautiful and clean. My only complaint was that I could hear what was happening in the hallway during the night. However, I would certainly stay there again. There is a coffeee shop in the lobby for a quick cup. The facilities are... More

This Westin is what a hotel should be. It is very nice but the staff is not stuffy or overly attentive. The highlight was the fantastic beds and linens -- some of the best I have had anywhere in the world, including the Four Seasons in London. Also, they provide exercise clothes and shoes for a nominal charge of $5... More