When booked, I was told "renovated" yet the hotel was under renovations. The 7th floor concierge is a very nice touch. The two issues I encountered: 1) when I checked in and went to my room, by chance I checked the lock on the adjoining door to the adjacent room. It was not locked. Very glad I looked. 2) The... More

The hotel is going through some great renovations and the staff is very helpful and friendly, especially Eunice. She works nights but she always has a smile on her face! I have stayed at this hotel approximately 7 times for business and the remodeling of the rooms is great. They now have microwaves and refrigerators along with a modern decor.... More

I stayed at this Holiday Inn for the weekend, while apartment searching for my daughter. I highly recommend anyone to stay here, they made my stay very relaxing, and even though they were going through renovations, everything was safe. They were all very pleasant, and helpful. I would like to thank Mrs. Katie Wolff for making my stay an enjoyable... More

A few hickups thru the renovations but all n all a real nice place to stay!! The 7th floor cocierge is a great addition to an already great atmosphere. Cant wait to see what great things are to come with the downstairs and restaurant/bar renovations. Look forward to staying here again. The 3rd shift desk clerk gets an A+!!!! Thanks... More

I stayed at this property for the weekend during the ACC basketball tournament. I could not recommend a better place in Charlotte that I could have been. Although they were under major renovations, they made everything safe and accessible. The room was renovated, and gorgeous. I especially liked the decor and stylish bathroom. The person I would have to say... More

I used this hotel as the host hotel for my sisters wedding guest. The rooms are really nice and comfortable. The suite is the best! The staff was friendly and courteous the entire time. The breakfast buffet was delicious! We were very pleased with the Holiday Inn University!

Even under renovation, this hotel stands for excellence. The newly renovated rooms should be the standard for all hotels to follow. Clean, comfortable, and accommodating from the bed, to the HDTV, to the nice counter in the bathroom and bathroom amenities,to the refrigerator and coffee maker, 2 phones, working HVAC, and more. We ordered room service for breakfast and it... More

I spent three days in the Hoilday Inn University-Charlotte, NC. I wanted to commend the entire staff for the kindness and professionalism. I would like to spotlight one particular employee. Her name is Sarah. She works with the housekeeping staff. She has a beautiful personality, was very professional, and took really good care of my room. I want her manager... More

I am from Michigan and stayed in three other Hotels and they did not measure up to this Hotel. I would recommend this Hotel to all of my friends and family members. The remodel is very impressive. Best Regards, Wendy Kim