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Charlotte Marriott Executive Park

3.5 of 5
5700 Westpark Drive, Charlotte, NC 28217
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Ranked #42 of 167 hotels in Charlotte
4.0 of 5 stars 104 Reviews
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104 reviews from our community

    Trip type
Traveller rating
    35
    41
    13
    12
    3
Date Rating
pete18va
Greensboro, North Carolina
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 6 July 2011

I thought it was a very nice hotel. Everything worked, was clean and well kept up. Restaurant and bar staff were efficient, friendly and helpful. Good food and libations. Well worth the stay More

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travels_enough20004
Alexandria, Virginia
1 review
2 helpful votes
2 of 5 stars Reviewed 1 July 2011
2
people found this review helpful

I stayed here one night since US Air was late and I missed my connecting flight. Imagine a hotel with no vending (except the little overly priced store next to the front desk), no in-room coffee, no continental breakfast, and an airport shuttle that does not start running until 6 am (even though there were at least five of us... More

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Bill Bennett, Director of Sales at Charlotte Marriott Executive Park, responded to this review
5 July 2011

Thank you for taking the time to complete a review of our hotel. We truly appreciate your comments and will share them with our staff. As a brief point of clarification, our hotel does offer in-room coffee service. Our single serve coffee makers and appropriate condiments are located in the armoire directly below the TV. Also, each floor does have... More

ImJohnHime
Senior Contributor
22 reviews
4 helpful votes
3 of 5 stars Reviewed 23 June 2011

Very average as far as a Marriott goes. However, this was the smallest bathroom I have ever had at a Marriott. Very average room. More

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Bill Bennett, Director of Sales at Charlotte Marriott Executive Park, responded to this review
5 July 2011

Thank you taking the time to write a review of our hotel. We appreciate hearing from our guests as to their experience at our facility. We apologize for any inconvenience the size of our bathrooms may have caused during your stay. Please know we recently updated our bathrooms with granite counter tops, new faucets and hardware, curved shower rods and... More

telamm
Raleigh, NC
Top Contributor
50 reviews
25 helpful votes
3 of 5 stars Reviewed 22 June 2011

We paid $40 to stay here by bidding on Priceline so there is little to no room to complain, but still, the place was a little run down to be a Marriott property. If I had paid more than $100 to stay here I would have felt ripped off I think. More

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scbelle
Senior Contributor
34 reviews
94 helpful votes
2 of 5 stars Reviewed 13 June 2011

I've stayed in 4 different properties in Charlotte over the past few months, and I can say unequivocally that I absolutely despised this property. 3.5 stars? Hmph. The staff was quite friendly so I feel a bit guilty to write this review, but the property was just awful and some of the staff were not as well trained as one... More

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vjdante
Fairfax, Virginia
Senior Contributor
21 reviews
5 helpful votes
5 of 5 stars Reviewed 2 June 2011

I have been staying at this property for nearly 6 months now and time and time again I have seen ongoing improvements at the hotel, room service and the facilities. The hotel staff is awesome and they care for your needs. The best thing is that everyone remembers you and try to help you whenever you encounter any issue. I... More

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mbernhagen
Minneapolis
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 15 May 2011
1
person found this review helpful

I have stayed at several Marriott's while traveling to Charlotte for work (Residence Inn Southpark and Tyvola/77, Arrowood Fairfield Inn and Courtyard, and Renaissance Southpark) and the Marriott Executive Park is head and shoulders above all of them. The staff is the friendliest (which is saying a lot since all of the hotels I've stayed at down there had friendly... More

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BeautifulMorganton
Morganton
1 review
1 helpful vote
5 of 5 stars Reviewed 2 May 2011
1
person found this review helpful

The service at this hotel was excellent. Every detail of my conference was carried out with provessionalism, efficiency and in proper order. I have never had a hotel make my desires completed in a few minutes. I had a person attending my conference with food allergies. They introduced her to the Executive chief who in turn made her something that... More

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OnTheGo069
NC/VA/TN
Contributor
14 reviews
17 helpful votes
2 of 5 stars Reviewed 26 April 2011
2
people found this review helpful

Hallways carpet stained, dirty and in need of vacuuming. Thread bare towels. Omelette Chef was extremely slow, confused and inexperienced. Waitress starting clearing table before I finished my meal. Requested room be cleaned while I was out, Tamika stated "it's on the list;" she was unfriendly and lacked customer service skills. Hotel bill was incorrect requiring a stop at the... More

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Leon Cox, General Manager at Charlotte Marriott Executive Park, responded to this review
29 April 2011

I would like to take the opportunity to sincerely apologize for the lack of service you experienced at this location. We pride ourselves on being engaged with our customers. Please take the time to call the hotel to speak with me personally. Once again, I would like to apologize for the inconveniences caused during your stay. Thank You More

Bently_11
Greenville
1 review
1 helpful vote
5 of 5 stars Reviewed 6 April 2011
1
person found this review helpful

This hotel has surpassed my expectations. The rooms are clean, spacious and business friendly. The amenities are updated and they provide a professional staff to ensure satisfaction. The front desk is always professional and courteous. They go out of their way to guarantee your stay is pleasurable and your needs are met. I have never had any problems finding a... More

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Charlotte Marriott Executive Park Also Known As

  • Marriott Charlotte
  • Charlotte Marriott
Address: 5700 Westpark Drive, Charlotte, NC 28217

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