This hotel provides a free shuttle from Charlotte Douglas airport – we shared ours with a number of US Airways crew who were also staying here. My first impression inside was not good as the desk area was narrow and behind the desk was made to look like a convenience store due to numerous snack items on sale. However when...
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I am not sure why this hotel has received mixed reviews. I travel frequently and occasionally alone for business. My first criteria is safety. After reading the reviews I contacted the hotel directly to ask about safety. I was assured by the young man at the front desk he had worked evenings for over a year and there were no...
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My buddy and I stayed here while we were in town for the ACC Championship game. I work for a hotel company in the DC area and was able to get a rate through Hilton. I was lazy and didn't read the terms and conditions and ended up forgetting to bring some paperwork that Hilton requires for the Friends and...
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Arrived late.Around 11PM.Given warm chocolate chip cookies & sent to our room.Room was clean.Had a small microwave & refrigerator,desk,& 2 queen beds.Told free breakfast would be served from 6:30 am through morning,but we were leaving at 5:30 am..we were on a Priceline rate and treated very well.
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Where to start.before I got there my GF called to make sure I Could check in without her there.They said no problem and left a note on the reservation stating that guest with credit card would arrive later. When I checked in, they made me pay cash. We where there for a wedding and the whole wedding party was staying...
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Good quality stay, no issues, quiet, clean rooms. Would stay there again if I have a meeting in the area.
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Thank you for the kind words. We appreciate your business and will look froward to seeing you again soon!
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I arrived at this hotel from the airport and it was so close! Everyone at the front desk was very helpful and inviting. Big, warm cookie at check-in – yes please! I got a wonderful corner room with courtyard views. The courtyard and all the surrounding grounds were just beautiful. It made me feel very relaxed. And yet the location...
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Thank you for your compliments. We are glad you enjoyed the accommodations and service. We'll look forward to seeing you again soon!
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I agree with some of the other reviewers that this is a good value. I personally received good service here--nothing exceptional, but nothing bad. My room was "ok"--but the air conditioner was VERY VERY noisy. I would have to adjust the TV volume every time the air conditioner came on or off. For a Doubletree, this hotel seems poorly constructed...
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Thank you for taking the time to comment on our hotel accommodations. We appreciate both the compliments and criticisms. We are reviewing your suggestions with our management team to see what we can do to overcome these issues and better serve you in the future. Please feel feel free to contact a member of our sales or management team for...
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I used Priceline and got a room here for $50 ($65 with taxes/fees) while staying overnight in Charlotte. This place is a DUMP! $125 normal price for a room? Are you kidding me? There's a reason they accept the $50 bid. They are barely worth that. I had found a nice place for $75 on Orbitz but tried Priceline instead...
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Thank you for taking the time to comment on our hotel. I am sorry that you experience what not was expected. Unfortunately there are some things that we can not overcome, such as our location to the airport and city center attractions, but you other comments have been reviewed with our team and we are researching ways to improve the...
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Great Hotel and super clean rooms and comfy beds. Got a great nights sleep. The only problem we had was when I went out to our vehicle the next morning, our van had been broken into. When I went back into the hotel, the front desk acted like this is a usual occurence. They told me I could call the...
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