We checked into the Sleep-Inn in Cherokee N.C. expecting the great service we would receive from a Choice Hotel. We were offered a large discount if we paid by Cash. We asked about WiFi Internet access in the rooms, and were told that it was available. After getting settled in and a lot of trouble shooting, we found that there... More

This place is a wreck. First of all we were unable to contact the hotel to confirm our reservations because their phone was disconnected or not in service. We could not look on-line since they are no longer a choice hotel and have no web site. Once we did arrive, the front desk staff were the rudest, most unprofessional people... More

I'm not usually one who complains be here goes. The rooms are decent but not what we were told if those are queen size beds I would hate to see their double beds. The indoor heated pool was a joke . The pool water was ice cold and the building temp. was 59 degrees. When we ask the staff about... More

My husband and three kids stayed at the sleep inn in nov. 2008. We are from F.L. and wanted a nice vacation to the Smoky Mountains but instead after staying at the sleep inn we woke up to bed bugs. My son and I had so many bites, we had to see a doctor while we were supost to be... More

I was comped two nights at a partner hotel by Harrah's Cherokee. That partner hotel turned out to be the Sleep Inn in Cherokee. Having been around the area before, I had noticed this hotel and thought it looked pretty nice from the outside, and indeed it is nice on the outside. The building looks fresh and the landscaping is... More

We had great experience at Sleep Inn, Cherokee NC. We stayed from June 23/25. Hotel staff was extremely nice and helpful. Hotel room was clean and everything inside looked new, there was no dirty spot on the carpet at all! Pool area was ok, just a bit smaller than at other hotels. Beds were not to firm but not to... More

this is a nice place if you are traveling through town and need a place to stay overnight, the beds are comfortable, and the linens are clean,, the staff is friendly as well. but for any stay of 2 or more days i wouldn't recommend. housekeeping services are second rate at best, they never vacuumed the floors, never cleaned the... More

our family of five have stayed here two years in a row,we liked it so well last year we came back this year as well. plan on keeping it our usual spot to stay in this area. clean rooms, great staff(i saw a staff member showing an elderly lady how to play solitair on the public computer that is available!)love... More

There were four adults in our party that stayed two week-end nights at the Sleep Inn in Cherokee, NC. We found the hotel to be very comfortable overall. The Staff were very courteous, helpful and friendly, but the hotel itself is lacking in some areas. The elevator stopped working our first evening there, so we took the stairs for the... More