Staff was very friendly and accommodating. I had to have a bottom floor due to injury, the gentleman went above and beyond to accomodate this for me. Breakfast was good. Room was clean. We have stayed her 3 times now and have had a good experience each time. You are in walking distance to the casino.

We were in the area to go some gambling. We didn't want to stay in Harrah's as the price is just too expensive. This hotel was surprisingly nice. They let us check in early (noon) and the hotel was very clean and the staff were nice. The only complaint was that the a/c seemed to be leaking water. The next... More

Upon check in, there was an error with our room(smoking vs non-smoking). They were very nice and switched us to a King room. At check out, the manager adjusted our bill, since the fellow at check in said he would, due to the mix up. Everyone was friendly, room location great. Comfy bed, nice TV, clean room, nice towels, free... More

A great place to unwind after two days of driving the Blue Ridge Parkway. The room was clean and comfortable. We would stay here again. Also, close proximity to Smoky Mountains National Park. Mingo Falls, near the park, is amazing.

This Holiday Inn, like so many others i've been to, The staff is great. If you go there there are very few rooms with a view of the mountains, and unless you just want to gamble, the mountains is probably why your there to begin with. Thier exercise room is average, the pool is outside, and no hot tub. What... More

The scenery was beautiful, surrounded by the Smokey Mountains but really the disappointment was non-stop and the best thing about this hotel was leaving!!! 1.) Dirty tub 2.) No complimentary water/snack for being a Silver Priority Club member 3.) I had late check out but different staff members continued to knock on the door hours before I was due to... More

Celebrating our 20 yr anniversary across from the Cherokee Casino was the greatest mini vacation. The beautiful scenery and wonderful atmosphere of the Smoky Mountains was breathtaking. The hotel and its staff were great and the breakfast delicious. The only issue I had was at around 4am I could hear the voices coming from the next room...noisy and somewhat loud.... More

Good value, close to the casino, comfortable, clean and a good breakfast. But..... there are no refrigerators in the rooms which is crazy. If you want one, you need to ask. That was my only complaint. Only way to keep anything cold was to fill the ice bucket, but the ice machine was most of the time out of service.... More

This hotel has a great location; you can walk to Harrah's, less then two blocks. There is good trout fishing just across the road. Rooms are clean and up to date, the morning free breakfast is good and there is a good selection of items.