Booked the stay on Expedia. Many problems and the hotel staff would not take ownership of the situation. They just started yelling at myself and wife and complaining that the problems were not their fault. 1. Myrtle's Table Restaurant: very long wait with no customers. Wait staff apparently not trained. They walked around a lot, but were not assigned tables.... More

We made reservations thru Cheap-o Stays. Canceled our reservations the same day but they charged me $ 109.81 after cheap-o hotels canceled the reservations. I am getting hold of my Charge Card Company and filing Fraud Charges against them as they will not return the fees charged to my card. We have talked to the hotel and got no satisfaction.... More

The room was very clean with a simple decor and wonderful beds. No complaint there. The location felt safe, which is important to me as a solo traveler. Check-in and check-out were VERY fast and efficient (I had a reservation) and the staff was friendly and professional. However, the WiFi did not work in my room (which was in the... More

i am staying here as i write this. Originally planned on two nights, but have already informed front desk that i will check out early. The room is dirty, found hair in the bed, floors need vacuuming. The TV picture is fuzzy and the commode will not quit running. Also, the walls are paper thin. You can here everything beside... More

Very dissatisfied! The shower curtain had mold all around the bottom. Even after taking a shower, I felt dirty. The outlets didn't work either. More

Since changing from a Best Western, I found it to be cleaner, better mattresses, still accepting small pets and a very pleasant staff. I did miss the continental b'fast and a microwave, but this is the best location in Cherokee . Rates were very reasonable, for it to be June, but Cherokee is down in visitor numbers and there is... More

Last minute decision, called the hotel and found they had a good deal since they had lots of empty rooms. Used to be a Best Western so the sign is odd, missing top part. No elevator, had to carry luggage up the stairs. Not an updated room, but ok for one night's sleep. In a quiet area, but I did... More

Stayed there four nights (July 26 to 30) with my sister, it was the third time. We wouldn't want an other place to stay at when we come to this area. This hotel is perfectly located in a quiet section of Cherokee, it's like the end of a valley, with misty mountains all around. We love that view in the... More

We have stayed here for a several years when we drive the Blue Ridge Parkway. Checkin staff is second to none. The restaurant seems to have slipped over the years. It seems there was a lot more menu choices in years past. The rooms are large and set up well. With comfortable beds. The only thing I would say is... More