Enjoyed my last stay at this Sheraton Imperial. This is a slightly old hotel, but everything was functional. This is close to interstate I-40, so it is easily accessible. The parking area is fairly big, and at times if you have an event at the hotel, you have to park very far down. The service was good. I had requested... More

I enjoyed my stay at the Sheraton Imperial. It was in a convenient location and I appreciated the free parking. The front desk was friendly and efficient and the room was clean and very comfortable, I enjoyed the food in their restaurant and found everyone who worked in the hotel to be kind and agreeable. I was disappointed that there... More

what you expect from a sheraton. clean modern helpful staff. i am starting my vacation here. no sense of humor. no one is happy, just very snobbish. oh well i am reckneck in search of a good time and staying only one night. More

Nicer than average hotel with easy access to interstate. Was kind of disappointed that room didn't have a refrigerators. While I thought the normal government rate was a value, I didn't think the upgrade to the "club level" had much value. Next time I'd skip the club level and use the savings to purchase breakfast and dinner. The staff I... More

The arrival process started a little shaky. The parking lot was a good walk from the Main Entrance. However, we entered through another door to find tons of people gathering for a convention. There were no clear directions on where to go. We hated to interrupt the festivities, but really didn't have a choice. When we got to the checkin... More

I am a flight attendant, and I'm use to traveling and staying in hotels. This particular Sheraton was very out dated. Horrible food, front dest attendant didn't seem to care about our needs. Restaurant staff was lazy just standing around watching TV, supervisor was eating from the breakfast buffet. Not the type of environment I was use to. I found... More

This is a very good hotel, everything I expect from a Sheraton and more. The staff was friendly and helpful. Room was clean and comfortable. The bathroom was large and well equipped with toiletries. The bathroom light switch is inside - I hate it when the light switch is outside the bathroom. Shuttle service is provided to and from the... More

Would stay there again. The staff went above and beyond at our midnight arrival and throughtout our entire stay. More

If you need a good night's sleep and there happens to be a wedding or other event at this Sheraton, you won't get it. Beds are reasonably comfortable, but walls are paper thin and apparently the reception moved from the ballroom to our floor and revelers assumed no one but the wedding party was on the floor until after 4:00... More