I returned to the RTP Marriott for a week from 2 - 11 through 2-17 this year. I had not been back in this area for several years and was greeted like a long lost friend upon check in. The staff called me by name and at every turn went the extra mile to make my rather long stay comfortable...
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I stayed here 1/30-2/2/12 during a business trip. I stay primarily at Marriotts both for business and vacation travel. The service was excellent, from the front desk staff to the breakfast waitress. Everyone I encountered seemed to ask what more they could do.
I definitely plan to stay at this hotel again when in the RTP area.
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Dear CindeeP,
Thank you so much for taking the time to share your experience during your recent business trip. I am very proud of our team and know that they are very passionate about serving our guests. I am very happy you felt our "Do More," culture. It can be hard traveling and being away from home and it is...
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Booked top rate room, but couldn't get top rate service! No room service after 10 on a Saturday night so had to go down to simply get couple soft drinks - and then to be told bar was closed!! Got them eventually FOC but rightly so!!
They are a bit tight on the towels. First room on highway. Way too...
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Dear Valued Guest,
Thank you for taking the time to give your feedback. I am disappointed that you did not enjoy your stay with us and I apologize for any frustrations we may have caused. We take these comments and concerns very seriously and I will be sure each of your concerns is addressed. Thank you so much for letting...
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Hello fellow travelers,
I'm a Platinum member at the Marriott and travel quite often. Among all the Marriott properties I've stayed at thus far, Marriott at RTP has quickly become one of my favorite locations. From the minute I checked in, service was top-notch and everyone made an effort to make me feel welcome during my stay. The room was...
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Dear Enrico,
I am so delighted that your experience with us has been wonderful. Thank you for returning time and time again. We have a great team and I am so pleased that they all have made you feel so welcome. Thank you so much for sharing your experience and continuing to choose the Marriott RTP as your home away...
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Everything is always top notch at this Marriott. This is the only property I consider when my business takes me to the Research Triangle Park area. I stay in Marriotts all over the country and this one is tops with me
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Dear Steve,
Thank you so much for taking the time to share your experience at Marriott RTP. Providing excellent service is something we strive for and I am so happy the service you encountered exceeded your expectations. I will be sure to share your experience with the team as well.
We all hope to see you soon on your next...
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This is a typical business hotel. The rooms were a bit run down but everything worked and the toiletries were nice. The staff were efficient and friendly.
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4 star experience at 2.5 star price. We stayed the nights of December 23 and 25, so rates were cheap. The service did not suffer despite much of the staff being on vacation for the holidays.
The restaurant was closed Christmas night, but we hadn't planned on eating there anyway. The room and common areas were spotless, the front desk...
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Dear Chris,
Thank you so much for staying with us this holiday season and writing about your recent experience. I am so very happy that you enjoyed your stay with us and you were impressed with the service. I will share your feedback and review with the entire team.
Thank you again for taking the time to share your experience...
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Overall a great experience. One of the better Marriott's I've stayed in - clean, bright and very convenient to I-40. If it weren't for a very slow draining tub would have been excellent across the board. Would stay there again!
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Dear Valued Guest,
Thank you so much for sharing your experience on Trip Advisor. I wanted to apologize regarding the bath tub drain and thank you for letting me know. I hope you were able to report it to our team so we could address it immediately. I know often trips are hectic and there isn't enough time. If you...
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I had a very early morning flight in and out the following day with meetings sandwhiched in between and my stay here was exactly what I needed. Friendly staff, a very clean room and a good meal made this a very pleasent experience. I've stayed in Marriotts for approx. 100 nights / year for the past 5 years and this...
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Dear Ryan,
Thank you so much for taking a moment to share your experience at our Marriott and at Marriott's overall. I am so happy that you enjoyed your stay with us. Our goal is to make our guests feel right at home, especially since there are many, just like you, which stay in hotels 100+ nights a year. It...
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I stayed 4 nights on a business trip. Check in was a breeze. My room smelled like mildew. There was a nice size flat screen tv in the room which had a fuzzy picture. I figured out what angle to turn it to so the fuzziness went away. There is a nice selection of channels. The lounge area left alot...
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Dear kswalston,
Thank you for taking the time to share your experience regarding your recent stay on Trip Advisor. I apologize for any mishaps with your television. They are on the swivel stands and many times a cord may become loose causing fuzziness in the TV. Our engineering team can definitely take care of those quickly and I apologize that...
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