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Red Roof Inn Durham Duke University Medical Center

2.0 of 5
1915 North Pointe Drive, Durham, NC 27705
Hotel amenities
Red Roof Inn Durham Duke University Medical Center
Ranked #19 of 66 hotels in Durham
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62 reviews from our community

    Trip type
Traveller rating
    29
    14
    13
    2
    4
Date Rating
Dallas, Texas, USA
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 12 May 2013 NEW

A trip from Texas to pick up my daughter at Duke. Usually stay at the La Quinta but thought I'd try this one for two nights. Pros: price and location. Cons: No real negatives. Just keep in mind you get what you pay for. The staff was courteous and friendly. Room and bathroom was clean. Clientele is what you would... More

Was this review helpful? Yes
See 4 more reviews by dmccrum for Durham
Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review
14 May 2013

Good evening Dmccrum, Thank you so much for choosing to stay with us. We appreciate you taking out the time to give us valuable feedback on your recent stay at our location. It is our hope that we will be able to meet any future travel accommodations when you return to the Durham area. More

Williamsburg, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

We've stayed at many hotels over the years at all budget levels. I mainly look for a new or recently remodeled property at a good price. This one is recently remodeled, clean, comfortable, but basic. The picture shown on the double room is currently accurate. Laminate floors, which I like for cleanliness. We asked for a third-floor room for quiet... More

Was this review helpful? Yes
Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review
14 May 2013

Good afternoon AtoZW, Thank you so much for choosing to stay with us. We strive to provide an overall positive experience for our guest. Please know that we value your feedback and appreciate you informing us of your concerns of our current heating and cooling system, I will forward your information on to corporate. Thank you again for sharing your... More

North Canton, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

Driving to Duke to pick up my daughter, we arrived in Durham at 3am. Stopped here for a few hours sleep. I've never been one for budget hotels but this Red Roof was an awesome surprise. Smart idea for a hotel: laminate floors! Just a large area rug under the beds. No floor coverings to get filthy and disgusting. The... More

Was this review helpful? Yes
See 3 more reviews by Jam7768 for Durham
Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review
14 May 2013

Good afternoon Jam7768, Thank you so much for choosing to stay at our location. We appreciate you taking out the time to let us know you enjoyed your overall stay with us. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff... More

Rutherfordton, North Carolina
1 review
1 of 5 stars Reviewed 28 April 2013

We drove 3.5 hours to stay overnight for a family welcome day at the NCSSM, so we would not have to leave our home at 3:00 a.m. in the morning. I checked the reviews and the prices and was pleased with the information online about Red Roof inn, Duke Medical Center, so I booked a room. In our situation we... More

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Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review
14 May 2013

Good Afternoon Tammy J, Thank you for choosing to stay with us. I apologize for any inconvenience you experienced while staying at our location. Please know that we are taking the appropriate measures to address the issues you pointed out in your review. We appreciate you sharing your concerns and we encourage all guests to let us know as soon... More

Punta Gorda, Florida
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 13 April 2013

We have stayed at a number of Red Roofs and been very pleased. This place was disgusting. The parking lot was littered with cigarette butts. It should have told me that the rooms were no different. Although this Inn has been refurbished in the newly branded style, the rooms wreaked of smoke, bed linens were worn out and wrinkled, and... More

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See 3 more reviews by NannieOakly for Durham
coast of north carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 April 2013

Have stayed at this location before and that is one reason for another try. The front desk clerk was awesome her name was Brittany, our tv remote would not work and in less than 5 minutes she was at the door with a fresh remote. She was very helpfull with all our questions. The room was very clean. Now the... More

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Hope B, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review
15 April 2013

Thank you for choosing our location. We appreciate you for recognizing Brittany and the service she provided during your stay. We hope your daughter is on her way to a speedy recovery. We will address the "soft" mattress from the room you occuppied while you were with us. We look forward to seeing you in the future. More

Boulder, Colorado
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 April 2013

I forgot when I booked this that Red Roof Inns often have the motel room doors on the outside of the building. This never quite feels safe to me, so for that reason alone I don't think I would stay here again. It is not in a bad area, just isolated - if someone was trying to break into our... More

Was this review helpful? Yes
Robin A, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review
9 April 2013

Thank you for choosing to stay with us at the Red Roof Inn. I apologize for any issues you experienced during your stay with us. We encourage all guest to let us know as soon as a possible issue arises so our staff can (1) create a better stay for our guest and (2) resolve the unexpected issue so that... More

Rockingham, North Carolina
1 review
4 of 5 stars Reviewed 26 March 2013

This was my 5th stay at this Red Roof. That speaks volumes. I've stayed at two other motels in the area and they should be condemned. I will not "stray" again. I've dealt with Ricky several times and always found him to be courteous, helpful and very accomodating. There was a new desk person this weekend who seemed to be... More

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Robin A, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review
3 April 2013

Thank you so much for being a loyal customer. We really appreciate your wonderful comments. I am happy that Ricky and Kay were some courteous and accommodating. We look forward to your next visit. More

Jasper National Park, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 22 March 2013

The hotel was very nice. The location is excellent. Ricky at the front desk was very friendly. I asked him for suggestions for the next day lunch and he told me about many possibilities. I really liked the new rooms. The new renovation was great and I would love to stay here again.

Was this review helpful? Yes
Robin A, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review
25 March 2013

Thanks so much for all of your wonderful comments. Ricky is indeed a gem and I'm glad he was able to help you. We love it when our guests appreciate our work. I'm happy your enjoyed your stay and I will make sure Ricky reads your comments. Have a wonderful day. We look forward to your next visit. More

Danville, Virginia
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 16 March 2013

I stay at Red Roof's frequently as I like to travel with my dog. This has been the nicest one yet. I really liked the faux wood flooring. Much better than carpet in the other red roofs. Smelled fresh when I first walked in. Comfy bed and pillows, microwave, refrigerator, and desk work area. The lady at check in was... More

Was this review helpful? Yes 1
See 3 more reviews by La_Curiosa for Durham
Robin A, General Manager at Red Roof Inn Durham Duke University Medical Center, responded to this review
18 March 2013

Thank you for choosing to stay with us. As you obviously know we love pets at Red Roof Inns. I'm glad you enjoyed your room and that Brittany's service was excellent. We look forward to seeing you on your next visit! More

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Additional Information about Red Roof Inn Durham Duke University Medical Center

Also Known As:
Red Roof Inn Durham Duke University Medical Hotel
Red Roof Inn Durham Duke University Medical Hotel Durham
Red Roof Inn Durham
Durham Red Roof Inn
Address: 1915 North Pointe Drive, Durham, NC 27705
Region: United States > North Carolina > Durham
Amenities:
Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
#2 Best Value Hotels in Durham
#4 Business Hotels in Durham
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Red Roof Inn Durham Duke University Medical Center
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