We stayed at this hotel for an appointment at the VA Medical Center. The checkin person was very friendly and polite, I had talked to her prior to making the reservation at the 800 number. The lobby was clean and welcoming. The breakfast was hot and fresh with eggs and sausage patties. Our room was clean, the a/c was on... More

The first thing when drive up you notice how bad the pavement is broken up and the holes. Then check in and get inside the elevator to damage on the wall, inside the non smoking room burn holes in the bed comforter, a piece of wood sticking out of the bottom of the bed, room smells like smoke!! Also, the... More

As soon as you walk in this place looks tired (outdated, not great shape). But the price was right so who cares. And, I must admit, the lady at the registration desk was kind and helpful. However, after spending the night we found many little things (it was a cheap hotel after all), but 3 things that are not worth... More

I cannot believe this hotel is rated 5 stars by reviewers. This is 3 stars at best, but probably could be a 2 star. Rooms are average. Old decor, common paisley carpet. Whoever did the caulking in the bathroom must have been cheap, because it looks like an 8 year old did it. Mold around the tub looked bad. I... More

First of all, Penny provided the best customer service! She was attentive and efficient when she did something that should be customer service 101 but most fail to do...she paused while helping another customer, acknowledged me as a new customer, and then went back to the original customer. Simple yet memorable! Penny and the young lady who checked us out... More

Stayed here during a visit to UNC. Pros: about $80/night, new Panasonic panel TVs, microwave, fridge, premium cable channels, close to several restaurants. Walk to Outback Steakhouse, Bob Evans and a high end Japanese restaurant. Cons: beds average, towels a bit thin, burn in bedspread (although a non smoking room). Beds are doubles, not Queens.

My sister and I recently stayed in this hotel while taking a little shopping trip. Location-wise, it's great! It's right off the ramp from I-40, just one exit away from Streets of Southpoint mall and other shops and restaurants. Our check-in when smoothly, and our room was up to my expectations. Our problem came during the night when we tried... More

We spent 2 nights over the weekend. All the staff were very courteous, friendly and efficient. Offered helpful suggestions for driving directions to avoid some of the busier highways. Location was convenient for our needs to visit family in Durham. Close to restaurants, shopping centers, and near to all the major highways. [note:my GPS would not accept this address but... More

I booked the room through an online service and chose a more expensive room with a jacuzzi. When I discovered it was broken II was told my bill would be reduced and reflected on my credit card. The hotel went ahead and charged the full amount and has refused to make good on their promise. The hotel was dated and... More