The first night I attempted to stay there my reservation was given away to someone else and after being told this, someone in line right behind me was able to check in. They offered absolutely no assistance in finding another place to stay. The next day I attempted to stay there (the rest of my work crew was there) I...
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Thank you for your stay with us and taking the time to give us your feedback. Reservations made without a credit card are held on a 6pm guarantee. If notification of a late arrival is not received reservations are released due to no method of payment. Check in time is not guaranteed until 3pm. We apologize if you were not...
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My family and I came into town to visit my mother before she deploys. We booked a double with a rollaway on the Comfort Inn website. To be clear, the site gave me the option of requesting the rollaway and I made sure I put that there would be three adults and two children.I also noted that one guest in...
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Thank you for taking the time to comment about your recent stay. We appreciate your feedback and am sorry to hear about the issues and service you encountered while you were here. We try to accommodate every request made via central reserations or an online site. Requests are not guaranteed but if available honored. Thank you again for bringing your...
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First of all, let me begin this review by saying that MOST of the people that work there are nice and somewhat helpful. Some front desk personnel do not know proper procedure at all and appear to have little to no experience and or training. I have not personally encountered any management any time I have been at the front...
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Thank you for your review and expressing your comments. I apologize for any inconvenience you experienced and that management was not informed during your stay in able to resolve them and continue your business with us. The hotel completed a 4 million dollar renovation in 2010 in which all linen and bedding were replaced, however due to the material we...
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My name is Gregory Singleton! I was honored with the opportunity to stay at the Comfort Inn near Fort Bragg during FSU Homecoming weekend (Oct 14 - 16, 2011). Ms Iesha at the Front Desk and Ms Boddy the Breatfast Attendant truly provided AAA plus service.
There will be NO question as to where me and the rest of MY...
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Thank you for taking the time to give us your feedback about your recent stay with us. It was our pleasure having you stay with us and hope you enjoyed the new hot items we added to our breakfast as well as the service you encountered. We look foward to accomodating you and your guests on future trips to Fayetteville....
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I booked this hotel when I was going to fayetteville to visit my boyfriend who is at Ft. Bragg. The location is great, cant be beat, close to the mall and restaurants. The hotel itself is nice, very update to be a comfort inn. My mail issues with the stay was the elevator was broken the whole time I was...
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We appreciate your feedback and am bringing your concerns to Housekeeping's attention. I apologize about any inconvenience you experienced with the elevator during your stay and are in the process of resolving that issue. Next time you are in town we would love for you to return to our newly renovated Comfort Inn, safe travels!
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Centrally located to malls and Ft. Bragg. I was in room 408 and I would definitely recommend being on upper floors due to much traffic noise (didn't bother me but while I was awake, I could hear the boom boom boom of car speakers going by). Perhaps the upper level - odd numbered rooms would be quieter. The room was...
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Thank you for staying with us and taking the time to write such a detailed review of some of the new amenities we have added for our guests such as the hot items on the breakfast; scrambled eggs and sausage. We are pleased you found your stay comfortable and look foward to having you stay with us again when back...
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All the "safe" hotels in Fayetteville seem to be very pricey, including the Comfort Inn near Fort Bragg. However, in order to have some peace of mind during my stay this past July, I decided to pay the extra money. I am glad I did. My room was very clean, bug free, and the bed was ridiculously comfortable. I felt...
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We value your business and your comments on your stay with us this past July. We are a 3 star rating with AAA and offer discounted rates for members when making reservations. It was our pleasure adjusting your rate to reflect your AAA status. If you return you will have to take advantage of our outdoor pool and newly added...
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I would like to personally thank front desk clerk Iesha for outstanding assistance in making my stay at the Comfort Inn a memorable experience. The hotel room was immaculate the entirety of my stay. I will recommend this hotel to all of my co-workers. I give the Comfort Inn near Fort Bragg two thumbs up! Overall excellent staff..
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Thank you for the wonderful comments, it is always nice to know our employees made a positive impact on your stay with us. We look foward to accomodating you or your co-workers on any future trips to the Fayetteville area. Safe travels!
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Desk clerk, Iesha was most helpful and friendly at all times, also, the service staff.
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When we got here the employee Iesha helped us out very well the room was really nice and clean and i didnt have a hard time finding things or getting comfortable the location is really great it around plenty of food places and other things as well what i liked best was everything was really convient i really dont have...
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Thank you for taking the time to give us feedback about your recent stay. We are glad you enjoyed yourself and took advantage of the location next to the mall and restaurants. Next time you are in the area please feel free to visit us again and try our Tripps room service delivered right to your rooom!
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