Impolite and rude evening manager Fred. We checked into two separate rooms and were told we could pay when we checked out. After dinner and showering we were interrupted by a second manager, Fred, telling us we had to pay on the spot. Shocked, I handed the manager my credit card, he returned 10 minutes later with the receipt. I... More

Checked in Thursday evening exhausted from the trip. Woke Friday morning only to find three fairly large roaches around me - one crawling up bathroom wall as I was using the bathroom, another in the sink area and the third between the beds. I 'immediately' threw my belongings out the door, shook everything out, loaded up and went to the... More

Adequate would be a good description. Not expensive, certainly not fancy but good for an overnight stay. We were in room 4 on this occasion and there is some compressor that randomly starts up behind the room around 7 in the morning. We have stayed in other rooms there that were quieter. The Mexican restaurant across the street has good... More

The Sapphire Inn is a great place to stay while in Franklin. Tammy at the front desk was extremely helpful with check in and anything else that I need. Terry who also works there is very helpful. The rooms are big, beds are very soft and comfortable and each room has a small refrig. and microwave as well as cable... More

Dated, but good value. perfect place for the budget conscience.

Stayed there several years ago and it was nice. This last week we had reservations. When I called the front desk indicated they were almost booked up. When we got there no one else was staying there. That was my first red flag. We went in the room and pulled back the sheets and there was hair on them, not... More

It was a nice and friendly place to stay. We went gem mining, It served us very well. Donna the receptionist was very helpful and very friendly. There was a guy named Rick who helps out at the inn was very nice, he also was a big help. the only fault I had with it was the bath towels. They... More

We have stayed there the past four years on our annual visit to Franklin. It appears to have changed management/ownership. It was never fancy but has been comfortable and affordable. It has really been let go from last visit until now. During our stay we found fleas and flea bits the next morning and we checked out. The woman at... More

The Sapphire Inn suited my needs for the trip- a clean place to stay with free internet. After an unpleasant experience at another North Carolina motel, I was pleasantly surprised to find that this place offered a much better experience at a lower price. The inn isn't new or fancy but it was clean. It seems to be locally owned... More