We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shutters on the Banks

405 S Virginia Dare Trail, Kill Devil Hills, NC 27948 (Formerly Colony IV by the Sea)
Hotel website
Hotel amenities
Shutters on the Banks
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Hotels.com Expedia.com
Traveller Reviews
Room Prices
Write a Review

353 reviews from our community

Traveller rating
    180
    126
    26
    14
    7
See reviews for
Families
151
 
Couples
124
 
Solo
2
 
Business
5
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 18 May 2013 NEW

When it was Colony IV, we never had a complaint. Housekeeping vacuumed the rooms and made the beds. The pools were closed down at 10 each night. It was very family friendly. There was a man named Joe who, along with other attentive staff mambers walked the grounds constantly to make sure children did not swim in the pools or... More

Was this review helpful? Yes
MKellySmith, Manager at Shutters on the Banks, responded to this review
20 May 2013

I am sorry to read your posting, we do strive for guest satisfaction here at Shutters on the Banks. I apologize for the lack of consideration the teenagers seemed to have caused during your stay. Our pools still close at 10PM we do request that the adults supervise their children while in the pool area. We do appreciate you taking... More

California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 18 May 2013 NEW

Management was rude, told us at check-in that the room we requested and the room we confirmed three days prior to arrival was not available. Responded in a short, rude manner with "we reserve the right to change the room at anytime prior to check-in". OK, I can understand that, but then don't tell me "the room is under renovation".... More

Was this review helpful? Yes 2
MKellySmith, Manager at Shutters on the Banks, responded to this review
20 May 2013

I am sorry to read your posting, but as we do inform all of our guests, room requests are simply requests we do try to honor but can not guarantee. Our guaranteed time of check in is 4:00PM. In regards to other first floor rooms being ready prior to your check in specific rooms are not guaranteed, room types are.... More

Winchester, Virginia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 5 May 2013

We just finished a weekend trip at Shutters. I have no complaints. Check in was easy. We had an ocean view room. We were right next to the house on the far left, so we slid our chairs over on the balcony for a little more privacy. The room was clean with a hair dryer, microwave, and fridge for our... More

Was this review helpful? Yes
Cary, North Carolina
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 May 2013 via mobile

This hotel did not disappoint. Like another reviewer stated when my husband and I visited it was chilly. We really loved our tower room with the ocean view and balcony. The only inconvenience was having workers paint at the elevator entrance. However, there were signs up about the hotel undergoing a renovation. After the workers completed the elevator entrance way,... More

Was this review helpful? Yes
DeKalb, Illinois, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 22 April 2013

A great central location for exploring and beach visiting. Helpful and friendly staff. Room was clean and welll furnished. Stayed two days and had great breakfasts both days. Would stay again on our next outer banks visits.

Was this review helpful? Yes
Vinton, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 April 2013

We go to the Outter Banks of NC several times per year just to get away. We have been staying at the Shutters on the Banks for the past three years or so, and have been totally satisfied with each stay. The rooms are bright and clean, the staff are very accomodating and friendly and would recommend to anyone. They... More

Was this review helpful? Yes 2
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 12 April 2013

Stayed during off season. It was chilly when we were there. Due to the weather we looked for a hotel with an indoor pool. Service was excellent. Asked for additional towels one morning and before we retuned from breakfast the towels were there and the room cleaned. We will definitely stay here again.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 9 April 2013

My family and I had a wonderful stay at Shutters on the Banks. They had an indoor pool for my son to swim when the weather was cold and a checkerboard he loved to play during breakfast. We stayed on the first floor and could enter in front and walk to the beach from our porch on the back. Loved... More

Was this review helpful? Yes
Fredericksburg, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 April 2013

My family and I look forward to staying at Shutters on the Banks. The weather was a bit chilly on this vacation and the indoor pool was perfect for the kids.The rooms are clean and the staff has always been courteous.

Was this review helpful? Yes
See 3 more reviews by obxxscape for Kill Devil Hills
MKellySmith, Manager at Shutters on the Banks, responded to this review
9 April 2013

Thank you so much for the positive reviews. We are very happy that you had a good experience with us. We try hard to make sure all of our guests have the same experience as you had. We appreciate all of your kind words M. Kelly Smith AGM Shutters on the Banks More

Pinehurst, North Carolina
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 April 2013

We recently stay at Shutters on the Banks. We picked this hotel because it had many good reviews and also had an indoor pool and free continental breakfast. The first issue was at check in when the front desk clerk tried to charge my husband a higher rate than our reservation. Fortunately, he brought the information with him so she... More

Was this review helpful? Yes 2
MKellySmith, Manager at Shutters on the Banks, responded to this review
5 April 2013

I am very sorry to hear that you did not have a pleasant stay. Please feel free to contact me directly at the hotel to discuss any of these issues. Shutters on the Banks strives for our guests to relax and enjoy their stay. I apologize for the discomfort you experienced and want you to know that this is upsetting... More

 
 
Shutters on the Banks
Enter dates 1 night 2 nights
 
Beach Haven
Great value on a similar hotel
Kitty Hawk, Outer Banks
4.5 of 5 stars 67 Reviews
Still looking for a hotel?
Highly rated hotels in or near Kill Devil Hills
Good for business
Comfort Inn On The Ocean
Comfort Inn On The Ocean 3.5 of 5 stars 184 reviews
Near the beach
Days Inn Kill Devil Hills Oceanfront - Wilbur
Days Inn Kill Devil Hills Oceanf... 4.0 of 5 stars 296 reviews
Great value
Beacon Motor Lodge
Beacon Motor Lodge 4.0 of 5 stars 81 reviews
Show Prices ABS:HotelCheckRates-d94539?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d216940?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d575723?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Kill Devil Hills
Hampton Inn & Suites Outer Banks... 4.5 of 5 stars 313 reviews Sanderling Resort 4.5 of 5 stars 348 reviews Hilton Garden Inn Outer Banks/Ki... 4.0 of 5 stars 370 reviews BEST WESTERN Ocean Reef Suites 4.0 of 5 stars 167 reviews
Show Prices ABS:HotelCheckRates-d250891?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d113382?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d603115?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d94533?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 19 hotels in Kill Devil Hills, ranked by popularity

Been to Shutters on the Banks? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • Body Works(6)
  • Indoor and outdoor(5)
  • Rooms are clean(5)
  • Continental breakfast(4)
  • Very helpful(4)
  • Very clean(3)
  • Higher floor(3)
  • Front desk staff(3)

Additional Information about Shutters on the Banks

Address: 405 S Virginia Dare Trail, Kill Devil Hills, NC 27948 (Formerly Colony IV by the Sea)
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Amenities:
Beach Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotels in Kill Devil Hills
#3 Family Hotels in Kill Devil Hills
Price Range: $
Official Description (provided by the hotel):
Oceanfront location, each room is equipped with two queen beds or one king and a sleep sofa and include a refrigerator, microwave, in-room phone, TV with HBO, AM-FM radio and highspeed internet. All efficiencies are equipped with full kitchens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Expedia so you can book your Shutters on the Banks reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shutters On The Banks Hotel
Shutters On The Banks Hotel Kill Devil Hills
Colony Iv
Shutters On The Banks Kill Devil Hills, NC - Outer Banks

Owners: What's your side of the story?

If you own or manage Shutters on the Banks, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Shutters on the Banks
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices