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Hilton Garden Inn Raleigh Triangle Town Center Hotel Reviews, Raleigh

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Hilton Garden Inn Raleigh Triangle Town Center

3.0 of 5
6412 Capital Boulevard, Raleigh, NC 27616
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Hilton Garden Inn Raleigh Triangle Town Center
62 traveller photos
Ranked #13 of 79 hotels in Raleigh
4.5 of 5 stars 58 Reviews
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58 reviews from our community

    Trip type
Traveller rating
    29
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Date Rating
A TripAdvisor Member
“Never Again will I go to Hilton-Any Hilton”
1 of 5 stars Reviewed 15 May 2013

First off I was done for my daughter's college graduation. I had initially reserved at the RDU Airport near her apartment in Morrisville. I had booked two rooms in case my in laws could make it. I canceled their room around a month in advance when they decided the trip was too much for them. Some how I ended up... More

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Review collected in partnership with Hilton Garden Inn

DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review
22 May 2013

We regret that we were not able to provide you and your family with the quality of service you deserve during your recent stay and we apologize for all of the inconveniences you all encountered. We strive for flawless service delivery at our hotel, and we are always looking for ways to ensure that each guest experiences the very best... More

Charleston, South Carolina
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Very Nice Stay”
5 of 5 stars Reviewed 7 May 2013

I enjoyed my stay after a disappointing stay at Homewood Suites! They live up to Hilton Standards!!!!!!! Staff was very. I would recommend this hotel! The rates were really reasonable. The hotel looks goods from the outside,and our room was clean. It was more spacious than I expected.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review
9 May 2013

Dear size12r14, Thank you for reviewing our hotel; I'm happy to hear you had a great stay and that we met your high standards. I'm also glad that your found our staff helpful and everything spacious. Thanks again and we look forward to seeing you the next time you're in Raleigh! David Amick eCommerce Manager Daly Seven, Inc More

Greenville, United States
1 review
“Clean and very quiet”
5 of 5 stars Reviewed 30 April 2013

The rooms were quiet. No hallway noise. The overall cleanliness of the room was exceptional. Parking was a little less than ideal. It was secluded at back entry and although I did not see the security cameras I am sure they were present in the back lot. Accessing the facility was a minor inconvenience but it was located next to... More

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Review collected in partnership with Hilton Garden Inn

DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review
2 May 2013

Dear Shannon G, Thanks for reviewing your recent stay with us. I'm delighted that you found us so clean and comfortable and we appreciate your other feedback as well to discuss with our staff for the future. Thank you again and we hope to see you for another visit soon! David Amick eCommerce Manager Daly Seven, Inc More

Bear,DE, United States
1 review
“Nice stay will stay again”
5 of 5 stars Reviewed 25 April 2013

I enjoy my stay. Best breakfast that I have had in a Hotel. Great rooms ,comfortable beds,clean bathrooms. I nice sitting area outside. Close to Shopping,different places to eat. Location close but not to close to main highway car noise not a problem. Hotel staff very helpful. Price for room great for weekend stay.

Was this review helpful? Yes

Review collected in partnership with Hilton Garden Inn

DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review
26 April 2013

Dear Pamela A, Thank you for reviewing our Hilton Garden Inn. I'm pleased to read that you had a great, quiet stay and enjoyed our convenient location right by Triangle Town Center! We look forward to your next visit. David Amick eCommerce Manager Daly Seven, Inc More

Troy, Alabama
1 review
“Excellent facility”
5 of 5 stars Reviewed 25 April 2013

Our stay at HGI was a great experience. The room was clean and spacious, staff was very courteous and helpful, food was delicious---plus we felt very safe during our stay. We would definitely recommend this facility. Joyce T

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review
25 April 2013

Dear Joyce T, Thanks for taking the time to review our hotel. I'm happy you had an all-around great experience and we appreciate your recommendation! We hope to see you again soon. David Amick eCommerce Manager Daly Seven, Inc More

Raleigh, United States
1 review
“What a shame!”
1 of 5 stars Reviewed 17 April 2013

TV remote and TV never worked! Room presentation was poor! I have visited Hilton world wide never had this kind of experience before now. There is the need to do a 360degree turn around on the service quality.

Was this review helpful? Yes

Review collected in partnership with Hilton Garden Inn

DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review
24 April 2013

I'm so sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. Also, we apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. If you'd like to discuss your experience further, please do not hesitate to get in... More

Pittsburgh, Pennsylvania
1 review
“Amazing People!”
5 of 5 stars Reviewed 16 April 2013

Rachel, who was at the front desk when I arrived and checked in, was very helpful and so nice! She carried a pretty heavy FedEx box up to my room so I wouldn't have to do it. She also followed up with me day by day, remembered my name, and assisted in every way she could. She's pretty fantastic! I... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review
18 April 2013

Dear Jamie A, Thanks for your review and I'm so glad to hear that our staff was able to go above and beyond to help you out; I will pass your kind words on to our General Manager. We appreciate your recommendation and look forward to seeing you again soon! David Amick eCommerce Manager Daly Seven, Inc More

Greensboro, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“Excellent Hotel”
5 of 5 stars Reviewed 11 April 2013

Stay at this property very frequent and I can not say enough good things about hotel and staff, great food, great location, mall next door, and did I say all the staff is very friendly, clean rooms , Great beds, well lit outdoors at night, safe location,they have a new GM and I meet him at last stay ,sorry I... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review
16 April 2013

Dear Larry K, We appreciate your regular business as well as you taking the time to write a review. I'm happy to read that you have enjoyed us so much to stay as many times as you have and that you find us excellent in all aspects. Thank you again and we'll see you soon! David Amick eCommerce Manager Daly... More

Ellensburg, Washington
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Typical for the Hilton Garden Inn chain”
4 of 5 stars Reviewed 9 April 2013

Stayed here 5 days on business. The hotel was nice and clean and up to date. The staff was very friendly and efficient. I appreciated that the front desk worked to accommodate my early check in. The only odd thing is that you drive into the hotel by going through a shopping center lot. No a bad thing just sort... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review
10 April 2013

Dear wickhdm, Thank you for reviewing your stay at our Hilton Garden Inn. I'm glad you found us clean and up-to-date and that we could accommodate your needs. We hope to see you again the next time you're in town! David Amick eCommerce Manager Daly Seven, Inc More

Clayton, North Carolina, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Simple weekend stay went well”
4 of 5 stars Reviewed 8 April 2013

Booked this particular hotel as we wanted something close to shopping that wouldn't be outrageously expensive but comfy. Being a Hilton, we were very pleased with the hotel. Staff was very helpful and friendly. Cookies at the desk. Complimentary coffee was always full - even at 4 am when I normally get up :) Had a reasonable breakfast - but... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review
10 April 2013

Dear Eric E, Thanks for reviewing your stay at our Hilton Garden Inn. I'm happy to read that you were generally very pleased with your experience and could take advantage of our location by Triangle Town Center. We do appreciate your feedback regarding your breakfast and will discuss it with our team as we aim to provide the best we... More

 
 
Hilton Garden Inn Raleigh Triangle Town Center
Hilton Garden Inn Raleigh Triangle Town Center
4.5 of 5 stars 58 reviews
Enter dates 1 night 2 nights
 
Courtyard Raleigh North/Triangle Town Center
Great value on a similar hotel
Courtyard Raleigh North/Triangle Town Center  
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Additional Information about Hilton Garden Inn Raleigh Triangle Town Center

Also Known As:
Hilton Garden Inn Raleigh Triangle Town Hotel
Hilton Garden Inn Raleigh Triangle Town Hotel Raleigh
Address: 6412 Capital Boulevard, Raleigh, NC 27616
Phone Number:
Region: United States > North Carolina > Raleigh
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#9 Business Hotels in Raleigh
#13 Family Hotels in Raleigh
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Hilton Garden Inn Raleigh Triangle Town Center
6412 Capital Boulevard
Raleigh, NC 27616
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Hilton Garden Inn Raleigh Triangle Town Center
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Enter dates 1 night 2 nights
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