I was having a perfectly nice stay here. It has a good location and is clean and decent overall. But I woke up to at least 15 police cars surrounding the hotel and watching cops stroll the property with large guns. I'm lucky I wasn't on the evacuated floor, but the fact that no details were provided left me and...
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Thank you for your review on Trip Advisor. I apologize that your stay was interrupted by the Police situation that occured at our hotel. There was a situation that involved one guest room. In order to keep all the guests and staff safe the hotel staff allowed the Police to handle the situation. In the end it did take about...
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Check the beds! Room 107, bed bugs. Beware!!! I left with no delay after seeing the nasty little pest. Will not be back to 2715 Capital Blvd. ever! Pesticides don't work the way they use to so don't take the chance on bringing unwanted guests home.
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Thank you for your review regarding your stay at the Best Western Raleigh North Downtown. I was very surprised to read your review because there was no mention of this to any management staff during your stay. We have already taken steps to have the room in question inspected by our extermination company. Our Exterminator did not find any evidence...
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I was returning with wife sister and 2 yrs old kid to Orlando comming from DC. Pick up Raleigh to stay because of a friend of mine that told me this was a very quiet town. THe town was really quiet, at this hotel the staff was really polite at the front desk but they gave us a room at...
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Thank you for your recent comments about your stay. I apologize that the room you received was not up to the expectations that you want from a Best Western Property. We are planning on doing some upgrades to our guest rooms and putting in some new furniture which we expect to greatly improve our Hotel. Thank you for the kind...
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Great value, good location. I have stayed in other hotels in the area.
and did not feel safe.I was impressed with the security company located on the property. Breakfast was good, room clean, but lacked outlets at desk area.
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Thank you for sharing your comments regarding your recent stay at our hotel. I was very pleased to read your comments about our onsite security team. We have just started this relationship and we have heard many positive responses from our guests. While we are a very safe property, it is very beneficial to have additional resources available to keep...
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My family & I traveled to Raleigh in search of rental homes in the area & decided to blindly pick a hotel rather than reserving before we came. The location was right off the highway and directly beside a Dunkin Donuts/Baskin Robbins and tons of shopping centers all around. So the location was convenient. The young lady who checked us...
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Thank you for your comments about your recent stay at the Best Western Raleigh North. We appreciate that you went in to detail about the issues that you had. I apologize for the air conditioning unit not working to your satisfaction. It was mild during your stay so it is critical that the units work correctly any time of the...
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We stayed here after seeing a show in Durham, but also to stop on the way to Richmond, VA. It was clean & comfortable thats all I wanted.
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Thank you for your nice comments regarding recent your stay at the Best Western Raleigh North. Our staff takes the cleanliness standards very seriously and we participate in additional training classes to make sure we are staying ahead of the Best Western Standards. We hope you visit us again on your next visit to Raleigh.
Mike Dillon
General Manager
Best...
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My husband and I stayed here when taking my stepson back to college. The continental breakfast was great, room was clean, the hotel was very quiet. I would definately stay here again when visiting my stepson. It's very close to restaurants, and shops.
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Thank you for posting your positive comments regarding your recent stay at the Best Western Raleigh North. I was very pleased that you received excellent service. Our staff takes great pride in taking care of all of the guests who stay with us. I appreciate your feedback because the staff is very receptive to the comments that our guests leave...
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I travel for my work and this hotel is at a great location. It is close to downtown and shopping as well as many different types of places to eat. I have stayed many times and each time rooms have been clean.
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Thank you for your comments regarding your stay at the Best Western Raleigh North. I was very pleased that you enjoyed the Hotel and location. Our housekeeping staff does a great job keeping our Hotel clean and I will make sure to share your comments with our staff. We hope you will visit us again on your next trip to...
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Hotel is clean, reasonably priced and easy location. I reserved a king suite and was to include a mini fridge and microwave. King suites were not available at check in, due to water damage from a roof leaking..... Ok. We received a king room with no microwave, no fridge. We could have moved to a smoking room but chose not....
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Thank you for your comments about your recent stay at the Best Western Raleigh North. I apologize that you did not get the microwave and Fridge that you expected. Thank you for the nice comments about our staff and breakfast. We are trying very hard to put out an exceptional continental breakfast. I hope you will visit us again on...
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Hot buffet breakfast is hot oatmeal and frozen egg/sausage sandwhiches the size of your eyeball that you can pop in the microwave! The "business room" for you to use is an out of order computer that is in the main lobby right beside the main door; great place if you want to be the victim of identity theft! The room...
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Thank you for your comments about your recent stay. I apologize that we did not meet the expectations that you have when staying at a Best Western. We are upgrading our Breakfast to include many new and exciting items. Our goal is to take the comments our guests give us and put their requested items on our continental breakfast. Our...
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62 Reviews
67 Reviews
