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Best Western Plus Raleigh Crabtree Valley Hotel

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Traveller (55)
Room & Suite (85)
Dining (14)
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About

#31 of 89 hotels in Raleigh
Location
Cleanliness
Service
Value
Travellers' Choice
At the Best Western Plus Raleigh Crabtree Valley Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Raleigh Crabtree Valley Hotel will stand out among other hotels in Raleigh,NC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Raleigh Crabtree Valley Hotel will provide you with the superior customer service that you are used to at any Best Western hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Business Centre with Internet Access
Electric vehicle charging station
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
First aid kit
24-hour check-in
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Cable / satellite TV
Bath / shower
Wardrobe / wardrobe
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night
4.0
4.0 of 5 bubbles343 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Best Western Plus Raleigh Crabtree Valley Hotel stands out for its modern atmosphere and stylish rooms, which have been praised for their spaciousness. Front desk service, especially from Nikki, has earned accolades for its professionalism, although the housekeeping team receives mixed reviews. The convenient location, with easy access to shopping and dining, is a highlight for many guests. While the amenities, such as the complimentary breakfast, are generally appreciated, some guests have noted the need for improvement in air conditioning functionality and room maintenance.
Location
Convenient
Atmosphere
Stylish
Rooms
Spacious
Value
Mixed
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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343Reviews2Q+A61Room tips
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Alfred V wrote a review Mar 4
1 contribution
Very good experience. I am in this facility on average 2 nights per week and I can truly say that my experience is not a one time event. The front desk (Ms Nikki ) and all of the staff that I interact with are superb. I would highly recommend this facility to anyone coming to the Raleigh,NC area.
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Date of stay: March 2024
Value
Location
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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shaw1019 wrote a review Jun 2023
West Seneca, New York5 contributions2 helpful votes
Hotel's Favourite
This Best Western has been recently updated. The rooms have modern decor, nice tile floors and modern bathrooms. All have microwave, fridge (no freezer) and coffee makers. Breakfast is included in the stay and includes cold foods as well as fresh fruit, waffles, eggs and either bacon or sausage. It is conveniently located.
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Review collected in partnership with Best Western
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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doyle M wrote a review Jan 2024
1 contribution
Worst customer service I’ve ever experienced—I’m a travel writer—I travel the globe—-never have I landed without my luggage only to be told by hotel—-excuse me —MOTEL—that I could not check in without a card for incidentals—I offered cash and was refused—so I called booking app who arranged a refund—I used my points and went Wyndham—I told them what happened and they waived deposit entirely—-don’t trust this location to care whether or not you have a roof over your head—I dealt with the manager, Mariana—-she should not be in customer service. Thankful I wasn’t traveling with children—- DONT TRUST THIS LOCATION WITH YOUR RESERVATION—travel safe👍
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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robbie s wrote a review Jan 2024
3 contributions
Kyle is still great. I ventured back here hoping to see him and he met the high expectations. He keeps my glass full and the conversation flowing. The atmosphere is great for a traveler wanting to relax after a day of traveling. Come see Kyle...!
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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patriciasD9440OT wrote a review Jan 2024
Wilmington, North Carolina7 contributions3 helpful votes
This hotel was not the closest one for our week in Durham, but we chose it based on previous reviews. I want to mention one employee named Angela who went above and beyond to make sure our needs were met during our stay. Angela has a heart for people and understands that the hotel business is about listening, making sure guests have what they need and feel the quality of their stay matters. If my rating was based on my experience with Angela alone, it would certainly be given a “5-stars”’
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: A lot of construction workers stay here which was not an issue at all, just an observation. We...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alexis M wrote a review Jan 2024
1 contribution
Miss Nikki At the front desk is excellent. The day before another employee had checked me in and doubled charged me for deposit. The next morning I went downstairs and miss Nikki assisted me and helped me she made me feel better and I enjoyed my stay. EVERYTIME I am in Raleigh Nc I stay at this location because of this excellent employee miss Nikki she always makes me feel safe and always welcoming. She knows how to handle situations and fix them. Best western will always be my go to as long as she’s there thanks Nikki
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: The pool is closed right now it’s winter
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Regina C wrote a review Dec 2023
1 contribution
Our stay here is always nice. If any issues arrive which rarely ever, Nikki at the front desk is always helpful. When she is there we are always greeted with good morning or good afternoon when we walk by. It's always a personal touch that she seems to always remember who people are.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jamalfordtd wrote a review Dec 2023
1 contribution
Not bad. I would stay again. Not the most friendly staff. I stayed 3 days and only front desk employee Nikki spoke and had a conversation. I did not know there was additional parking in the back. Breakfast hot food can use some attention
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Anthea W wrote a review Dec 2023
1 contribution
I had a wonderful stay… the room was clean and the staff were very friendly. Nikki at the front desk was just awesome. Her professionalism and warm personality made my stay that more enjoyable. Will stay there again next time I’m in Raleigh. Kim W
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michael M wrote a review Dec 2023
1 contribution
It was a great stay and I stay often for work clean hotel Nikki helps with my reservations and signed me up for rewards I recommend housekeepers and breakfast is really good .The whole staff is really good
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Nikki great help !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$149 - C$188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn and suites raleigh hotel raleigh, hampton inn raleigh, hampton inn crabtree valley, raleigh hampton inn
FORMERLY KNOWN AS
Comfort Inn & Suites Crabtree Valley
LOCATION
United StatesNorth CarolinaRaleigh
NUMBER OF ROOMS
131
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Best Western Plus Raleigh Crabtree Valley Hotel - UPDATED 2024 Prices, Reviews & Photos (NC) - Tripadvisor

Frequently Asked Questions about Best Western Plus Raleigh Crabtree Valley Hotel
Which popular attractions are close to Best Western Plus Raleigh Crabtree Valley Hotel?
Nearby attractions include O'Malley's Pub & Restaurant (0.4 km), Monkey Joe's (0.1 km), and Marshalls (0.3 km).
What are some of the property amenities at Best Western Plus Raleigh Crabtree Valley Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Plus Raleigh Crabtree Valley Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Raleigh Crabtree Valley Hotel?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Best Western Plus Raleigh Crabtree Valley Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Raleigh Crabtree Valley Hotel?
Conveniently located restaurants include Fresh Local Ice Cream, Casa Carbone Ristorante, and First Watch.
Are there opportunities to exercise at Best Western Plus Raleigh Crabtree Valley Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Raleigh Crabtree Valley Hotel?
Yes, self serve laundry and a clothes dryer are offered to guests.
Does Best Western Plus Raleigh Crabtree Valley Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Plus Raleigh Crabtree Valley Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Plus Raleigh Crabtree Valley Hotel?
Many travellers enjoy visiting Historic Yates Mill County Park (15.3 km), Mordecai Historic Park (9.5 km), and Historic Oakwood (9.7 km).