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Courtyard by Marriott Rocky Mount

3.0 of 5
250 Gateway Blvd, Rocky Mount, NC 27804
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Courtyard by Marriott Rocky Mount
Ranked #9 of 20 hotels in Rocky Mount
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67 reviews from our community

    Trip type
Traveller rating
    19
    23
    15
    8
    2
Date Rating
Poughkeepsie, New York
Top Contributor
68 reviews 68 reviews
11 hotel reviews
Reviews in 41 cities Reviews in 41 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 10 May 2013

I had a reservation, with a confirmation number, at the Residence Inn when Mr. White calls to inform my wife that the hotel is full. It is late at night and we are the end of a 11 hour drive - certainly not a good time to not have a room. Mr. White booked us at the Courtyard, the other... More

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jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review
15 May 2013

Thank you for taking the time to write your review, it is I who should thank you for being so understanding. I just did what I thought was the right thing and what you deserved. Thank you for staying with us and for your loyalty to our Marriott family. More

Clinton, NC
1 review
5 of 5 stars Reviewed 9 May 2013

Wow, what a great place to stay! The staff was wonderful! I was here 4 days on a business trip and could not have asked for a better experience. I would come back from a long day and was greeted by smiles! They were kind, friendly and made me feel like I was staying with close friends I've known all... More

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jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review
15 May 2013

Thank YOU for such an awesome review, we agree with you one-hundred percent we are very lucky to have Annette, Chad and Tyler as staples on our staff. They will go the extra mile to make sure all your needs are meet, may I also add every guest is the most important guest in our hotel. Thank YOU again for... More

Norfolk, Virginia
1 review
5 of 5 stars Reviewed 19 April 2013

My stay here was excellent...staff was very friendly.. I enjoyed my time here in Rocky Mount.. We will be visiting again on our way down to Florida..Very quiet & located close to 95. Breakfast & breakfast staff was friendly.. Lobby was great.Felt very safe at hotel.. Rooms need to renovated ASAP!!! Overall my stay was great & I look forward... More

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jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review
22 April 2013

Thank you for your "EXCELLENT" review, we are very pleased that you found our hotel staff friendly and accommodating. We are slated to begin renovations later this year, we are very excited about our upcoming facelift and we are looking forward to your many returns. Thank you for staying with us. More

Fairfield, CT
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 17 April 2013

We stopped at this hotel on our way back to Connecticut from Florida. The hotel was jam packed and we had to wait a few minutes to check in, but once the front desk person was available, we were checked in very quickly and with a smile. The lobby was updated and very cool looking. We did not eat there... More

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jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review
22 April 2013

Thank you for taking the time to write such a positive review, we are very glad you so many things you liked about out hotel and our location. Our hotel is scheduled to begin renovations later this year and we will definitely be looking forward to your return. Thank you for staying with us. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 April 2013 via mobile

Hotel is fine, location is convenient and staff friendly. We arrived exhausted and stupidly did not empty our car. Two large suitcases, briefcase, and travel bag were all stolen from our locked car. Security said 2 staff patrol both the Courtyard and Residence facilities all night, but thieves watch their routes. Police indicated there had been several thefts in that... More

Was this review helpful? Yes 1
jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review
16 April 2013

Thank you for taking the time to write your review, please accept my sincerest apology for your car being broken into while at our hotel. I know the police told you there have been several breakins. I have been here 4 years and this is the first such incident I have heard of, once again please accept my apology for... More

Wilmington, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 April 2013

We recently had our college reunion at the Courtyard by Marriott in Rocky Mount. The hotel staff was so good to accommodate over 100 40 something year olds trying to act like college students again. The staff, rooms, pool, and over all experience was outstanding!!!! Great side rooms, wonderful mattress on the bed!!!! My only concerns were the rooms close... More

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jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review
16 April 2013

Thank you for such a positive review, it was our pleasure to have so many young, attractive, and energetic ladies in our hotel at once truly enjoying themselves. We are very glad you chose us for such a joyous event, we look forward to all of you ladies returning to visit us again. Thank you. More

Maryland
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 19 March 2013

All in all if you need to stay in Rocky Mount this isn't the worst choice but there are better. Its clean and people are basically nice but could use some more training. The fitness center is clean and the pool is a good size.

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jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review
20 March 2013

Thank you for taking the time to write your positive review, it is always our pleasure to have you with us. Thank you for staying with us and for your loyalty to our Marriott family. More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 17 March 2013

This is our second stay at the Courtyard Rocky Mount. Traveling by car from the Northeast down to Florida makes the location the perfect stopping point when traveling over a two day period. The rooms are clean and well appointed. The bed is extremely comfortable and the staff incredibly pleasant. Both trips we checked in late and were out by... More

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jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review
20 March 2013

Thank you for taking the time to write such a positve review, we are so glad to have you as a return guest and we will be looking for you on your next trip. Thank you for staying with us and for your loyalty to our Marriott family. More

Boston, Mass.
Top Contributor
57 reviews 57 reviews
22 hotel reviews
Reviews in 35 cities Reviews in 35 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 18 February 2013

My wife, our 10 yo son and I arrived late on a Sunday night and were greeted, with some delay, while the woman at the front desk spoke to a housekeeper. She was nice enough and professional but not very welcoming. Interestingly, they only had one very slow elevator available for the entire hotel. Our room was clean and quiet.... More

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jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review
24 February 2013

Thank you for taking the time to write your review, also we appreciate the positive comments you made about us. Our hotel is scheduled to begin renovations later this year and we are very excited about the upcoming changes. Please stop by and pay us a visit if you are in our area later this year, thank you for staying... More

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 26 January 2013

Glad to stay at the Courtyard on this icy night, very close to the highway. It was lively in the Bistro but we had a nice meal at Outback next door. Room was fine with balcony but the bed was hard as a rock, no pillow top, especially for a Courtyard, more fitting for a Fairfield. The staff were so... More

Was this review helpful? Yes 1
jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review
27 January 2013

Thank you for taking the time to write your review, we appreciate all the positive things you had to say about us. Whenever you are in our hotel and there is any issue such as the fitness room door or the gap around your room door please don't hesitate to bring them to our attention at once so we can... More

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Additional Information about Courtyard by Marriott Rocky Mount

Also Known As:
Courtyard By Marriott Rocky Mount Hotel
Courtyard By Marriott Rocky Mount Hotel Rocky Mount
Courtyard Rocky Mount
Rocky Mount Courtyard
Rocky Mount Marriott
Address: 250 Gateway Blvd, Rocky Mount, NC 27804
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Rocky Mount
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Rocky Mount
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
We have finished our renovations. Our new Bistro is open for breakfast and dinner. We also have a cocktail lounge for your relaxation. We also serve Starbucks coffee!! ... more   less 
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Courtyard by Marriott Rocky Mount
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