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Crowne Plaza Hotel City Centre Changsha

4.5 of 5
No.868 Wu Yi Avenue, Kaifu District, Changsha 410005, China (Downtown)
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Crowne Plaza Hotel City Centre Changsha
Ranked #8 of 897 hotels in Changsha
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576 reviews from our community

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Date Rating
Dacula, Georgia
1 review
3 of 5 stars Reviewed 15 June 2013 NEW via mobile

Even though it is a crowne plaza, and it maybe a five star within all local hotels, I have to say it is absolutely undermining the brand of Crowne Plaza. 1. The interior decor is awful and outdated. 2. Staff is friendly but lack of professionalism. However I found it is normal in Changsha. Only one exception is Sheraton, which... More

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CrownePlazaChangsha, Manager at Crowne Plaza Hotel City Centre Changsha, responded to this review
16 June 2013

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. We have received your recent TripAdvisor posting concerning your stay at Crowne Plaza Changsha City Centre, and we sincerely thank you for bringing your concerns to our attention. We very much regret the unfortunate experience you had during your recent stay with us. This missed opportunity to... More

Hildesheim, Germany
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

A well organised and comfortable hotel, amongst the apparent chaos in the rest of the city. In a good location for he amenities of the city centre, however like most of China, lots of building work going on all around.

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CrownePlazaChangsha, Manager at Crowne Plaza Hotel City Centre Changsha, responded to this review
16 June 2013

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. Thank you very much for your nice review and for your compliment on our service and location. Please take the photo of your comments and send it to reservation department or present it upon your arrival to enjoy a free room upgrade for your next stay. We... More

Woodbridge, Connecticut
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 June 2013

This hotel is quite good, and one is unlikely to be greatly disappointed unless one takes the nominal five-star rating seriously. Reasonably it's four-star, with some notable flaws: eg my room, upgraded to a suite, had only one small window and felt and smelled dim and dank. One of the closets smelled strongly of mold and the room, mildly so.... More

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CrownePlazaChangsha, Manager at Crowne Plaza Hotel City Centre Changsha, responded to this review
13 June 2013

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. Our hotel is a five star branded hotel under inter-continental hotel management group. We will take on board your feedback in regards to the smell of room and follow up with concrete actions for further enhancement and it is influenced by weather in Changsha recently. Our team... More

Pasadena, California
Senior Contributor
24 reviews 24 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 June 2013

I really liked this hotel. My room was large and comfortable and had everything I needed. The surrounding area is not pretty, but interesting. There is still a lot of construction in the area. I ate only once in the Thai restaurant in the hotel. It was excellent and the portions were large. But it was not cheap. We had... More

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CrownePlazaChangsha, Manager at Crowne Plaza Hotel City Centre Changsha, responded to this review
13 June 2013

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. We are so glad to share your positive feedback in all our hotel. It was our pleasure to be able to provide you with such a good experience in Changsha at our hotel. The surroundings will be improved soon with the subway putting into use on this... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 25 May 2013

Having booked the cheapest available type of standard room, I had a wonderful surprise when I arrived at the hotel: at check-in I was given a letter saying that I was that day’s ‘Lucky Guest’ who had been selected for a free upgrade to a suite, and also given free use of the Club Lounge! The rest of the stay... More

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See 2 more reviews by YingguorenDawei for Changsha
CrownePlazaChangsha, Manager at Crowne Plaza Hotel City Centre Changsha, responded to this review
27 May 2013

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. We are so glad you have a pleasant and memorable stay in our hotel. Our target is to offer comfortable and attentive service to each guest. The hotel is located on the Wu Yi Avenue which is on the center of Changsha and surrounded by lots of... More

Shanghai, China
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 May 2013

The room was nice and comfortable. Staff were also generally helpful. The hotel was filled with rich Christmas atmosphere which was a surprise in Mainland China. The only negative remark is that the city is now building the rapid transit system right next to the hotel's main entrance. With huge construction sites around, it is hard to find the way... More

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Toronto, Canada
1 review
5 of 5 stars Reviewed 24 April 2013

This is the first time I write a review in public social media. If you have stayed in a lot of well managed luxury hotels, you can always pick the best features from different hotels and assemble your "ideal" hotel experience. And there are certainly things here that you can desire in Crowne Plaza in Changsha. For instance, this hotel... More

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CrownePlazaChangsha, Manager at Crowne Plaza Hotel City Centre Changsha, responded to this review
26 April 2013

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. We appreciated you offered the opportunity to us to make the improvement. It is very encouraging to know you enjoyed your stay and was satisfied with the overall accommodation and our services. We look forward to seeing you again in the near future. More

Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 15 April 2013

I stay in a lot of hotels, and a lot of Crowne Plaza hotels. This one is above average, or better. Great service, nice rooms, and good location. Club level is great but no breakfast which is a slight drawback, but still overall impressed.

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CrownePlazaChangsha, Manager at Crowne Plaza Hotel City Centre Changsha, responded to this review
16 April 2013

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. It is our honor to offer the comfortable and professional service to you. Your comments are very valued for us and it will assist us to improve our service and guest stay experience in the future. There are more options in our Spice resturant for enjoying your... More

toronto
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 10 February 2013

It's the crown plaza, it's exactly what you would expect from this chain. The price is great and the service was great. Couldn't have asked for more. The surrounding market to the east of the hotel was very interesting, but there were dog carcasses being sold for meat, so if that offends you it may be best to stay away... More

Was this review helpful? Yes 1
CrownePlazaChangsha, Manager at Crowne Plaza Hotel City Centre Changsha, responded to this review
11 February 2013

Dear Guest, Thank you for choosing to stay in our hotel and taking time to leave us your comments. We are so glad that you have a wonderful stay in our hotel. We aim to offer confortable service and a pleasant stay for guest. Happy Chinese New Year and welcome back soon. More

China
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 17 January 2013

Having had very positive experiences at other Crowne Plaza Hotels in China, I was expecting the same standards here.What a disappointment. Very poor vehicle access. Lobby on 4th floor, which normally is not a problem, but there is no dedicated lift, which means it can be over crowded. Then it hits you. This is a 100% local Chinese hotel with... More

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CrownePlazaChangsha, Manager at Crowne Plaza Hotel City Centre Changsha, responded to this review
21 January 2013

Dear guest, very honored to have you stayed at Crowne Plaza Changsha City Centre and please accept our sincere thanks for all your comments and suggestions. Crowne Plaza Changsha City Centre, located on the very center of the Changsha City, is a five-star business hotel which committed to provide all-around service for people who are travelling for success. We are... More

 
 
 
 
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Additional Information about Crowne Plaza Hotel City Centre Changsha

Also Known As:
Crowne Plaza Changsha
Address: No.868 Wu Yi Avenue, Kaifu District, Changsha 410005, China
Phone Number:
Region: China > Hunan > Changsha > Downtown , Railway Station , Wuyi Square
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 897 hotels in Changsha
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Crowne Plaza Changsha City Centre is a international five-star hotel under IHG group. Located in the heart of downtown, Crowne Plaza City Centre Changsha is a smooth 45-minute drive from Changsha Huanghua International Airport. We're on Wuyi Square, putting you within walking distance of major businesses and city shopping,Such as to the Changsha Local culture street – Taiping Street, Changsha Traditional Food street – Pozi Street, and Changsha century-old restaurant – Huo Gong Dian, only about 5 minutes walking. What’s more, the especially opened branch of Huo Gong Dian is just located in the hotel building to provide wonderful foods & convenient service to you. It's 10 minutes by taxi to Changsha rail station and 45 minutes to Changsha South rail station, where you can connect to cities such as Guangzhou and Wuhan on high-speed trains.Our dedicated Crowne Meetings Director will see that every detail is taken care of when you host an event in one of the hotel's 16 meeting rooms and 3 ballrooms. The dark wood and plush seating in our lavish VIP banquet room set the scene for successful and intimate gatherings.Unwind with a dip beneath the skylights of our indoor pool or enjoy evening cocktails at Fusion Bar. Our in-the-know Concierge at Crowne Plaza City Centre Changsha will inspire you to discover Changsha's hidden gems, such as the scenic Qingfeng Gorge, flush with Ginkgo trees. ... more   less 
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