A well organised and comfortable hotel, amongst the apparent chaos in the rest of the city. In a good location for he amenities of the city centre, however like most of China, lots of building work going on all around.

This hotel is quite good, and one is unlikely to be greatly disappointed unless one takes the nominal five-star rating seriously. Reasonably it's four-star, with some notable flaws: eg my room, upgraded to a suite, had only one small window and felt and smelled dim and dank. One of the closets smelled strongly of mold and the room, mildly so.... More

I really liked this hotel. My room was large and comfortable and had everything I needed. The surrounding area is not pretty, but interesting. There is still a lot of construction in the area. I ate only once in the Thai restaurant in the hotel. It was excellent and the portions were large. But it was not cheap. We had... More

Having booked the cheapest available type of standard room, I had a wonderful surprise when I arrived at the hotel: at check-in I was given a letter saying that I was that day’s ‘Lucky Guest’ who had been selected for a free upgrade to a suite, and also given free use of the Club Lounge! The rest of the stay... More

The room was nice and comfortable. Staff were also generally helpful. The hotel was filled with rich Christmas atmosphere which was a surprise in Mainland China. The only negative remark is that the city is now building the rapid transit system right next to the hotel's main entrance. With huge construction sites around, it is hard to find the way... More

This is the first time I write a review in public social media. If you have stayed in a lot of well managed luxury hotels, you can always pick the best features from different hotels and assemble your "ideal" hotel experience. And there are certainly things here that you can desire in Crowne Plaza in Changsha. For instance, this hotel... More

I stay in a lot of hotels, and a lot of Crowne Plaza hotels. This one is above average, or better. Great service, nice rooms, and good location. Club level is great but no breakfast which is a slight drawback, but still overall impressed.

It's the crown plaza, it's exactly what you would expect from this chain. The price is great and the service was great. Couldn't have asked for more. The surrounding market to the east of the hotel was very interesting, but there were dog carcasses being sold for meat, so if that offends you it may be best to stay away... More

Having had very positive experiences at other Crowne Plaza Hotels in China, I was expecting the same standards here.What a disappointment. Very poor vehicle access. Lobby on 4th floor, which normally is not a problem, but there is no dedicated lift, which means it can be over crowded. Then it hits you. This is a 100% local Chinese hotel with... More