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Americas Best Value Inn

197 Mallard Road, Smithfield, NC 27577 (Formerly Howard Johnson Express Inn Smithfield)
Hotel amenities
Americas Best Value Inn
Ranked #8 of 9 hotels in Smithfield
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20 reviews from our community

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Date Rating
Montauk, New York, United States
1 review
1 of 5 stars Reviewed 1 April 2013

We booked on line for the room for $40 got there it was cheaper rate on the door but they charged me the higher rate. Filthy rooms the remote did not work shower was not or ever cleaned mold mildew. We were dead tired so we just sucked it up and passed out. In the morning we did not take... More

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Lusby
Top Contributor
50 reviews 50 reviews
3 hotel reviews
Reviews in 32 cities Reviews in 32 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 6 February 2013

Only stayed over 1 night here on the way down South. Average hotel - Not much of a view from any of the rooms that I could tell. The Inn was sorta off the beaten path - not real easy to find. We could see it from 95, but getting to it was a different story. Make sure you get... More

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Hope Mills, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 15 January 2013

not bad for $35.99 a night. ok hotel for 1-2 nights stay. there are other hotels in area too but i like this place since its right off highway. right in the middle from Newyork to florida route.furniture needs upgrade and wifi had little issue but with the price of 35.99 i can go with it

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Medford
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 31 December 2012

This is a hotel that we've stayed at before & it was just average like most hotels on I-95 for the price. This stay was very unpleasant. The rug was pretty new but the towels were bare threads and the bathroom in need of replacements. The hanger rack was rusty & the room smelled of a strong air freshener which... More

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Virginia Beach, Virginia
Top Contributor
134 reviews 134 reviews
45 hotel reviews
Reviews in 56 cities Reviews in 56 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 21 October 2012

This place should be torn down. We had reservations for 2 rooms. When we got to the hotel the desk clerk did not have any knowledge of them. I had printed the comformation and showed it to her. She called someone on the phone and was told to give us our rooms. My key card didn't work, so I had... More

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Chocowinity, North Carolina, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 23 September 2012

The hotel was at best average. Even though it has a number of great amenities all of them are minimum, such as, the wifi barely gets to the rooms, very low connectivity, the pool is non existanant i (it says seasonal) but its the end of summer. The place needs some good yard work and the pavement repairs. The wife... More

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See 2 more reviews by Jeffery F for Smithfield
abvismithfield, Manager at Americas Best Value Inn, responded to this review
9 October 2012

Dear Jeffrey F, Thank you for posting a review with us. I am sorry to hear about the negative experience you encountered during your stay. Our WIFI signal is stronger at the rooms nearest the office area. We would have gladly changed your room if we had known that you were experiencing issues with the signal. I am sorry that... More

Washington state
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 August 2011

My children and sister were traveling together on vacation. It was late and we were tired. We stopped at this hotel, thinking it looked a bit better kept than the one across the street. Once we got into our rooms, it was a different story.You can see my sister's review in this thread. My room didn't look bad at first... More

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abvismithfield, Manager at Americas Best Value Inn, responded to this review
13 October 2011

Dear JJGlasgow, Thank you for taking the time to share a review about our hotel. There is never an excuse for providing anything less and an excellent stay. I apologize about the lack of hand towels and wash cloths provided in the room. We have trained our housekeepers on providing an adequate number of towels in the room. These corrective... More

philadelphia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 August 2011

O.K. the price was too good to be true, although my sister says their room is not as bad as mine. We are just passing through, late at night did not realize there was a lot more to choose from about a mile up the road. This might just be the worst hotel i have ever stayed in. The room... More

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abvismithfield, Manager at Americas Best Value Inn, responded to this review
13 October 2011

Dear joanzone, Thank you for taking the time out of your busy schedule to share a review about our hotel. I apologize for any negative experience you had with our hotel. Our hotel was renovated in 2008 with new queen and king mattresses, carpets, new tub surrounds, painting, new furniture. I am sorry to hear about the mattress in your... More

Virginia Beach, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 20 September 2010

We were on our way to Virginia Beach and decided to stop in Smithfield. This was the first motel off 95 so that is where we stopped. We should have known to turn around just by the condition of the driveway into the parking lot. Check in was outside through a window. It was almost impossible to hear the desk... More

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abvismithfield, Manager at Americas Best Value Inn, responded to this review
13 October 2011

Dear anitacaro, Thank you for taking the time to share a review with us. I apologize for any inconvenience you experience you encountered during your stay regarding the outside equipment and room cleanliness. We were having some work done on our parking lot at the time. The workers were using the equipment. The equipment has since been removed. We have... More

bywood
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 24 February 2010

We stayed at the Howard Johnson's in Santee and thought this would be the same. It was not. The price was very good; however, the room was sadly in need of renovation. It was clean but there was a moldy smell. All the furniture and bath fixtures were chipped. Also, we could hear the people in the next room watching... More

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abvismithfield, Manager at Americas Best Value Inn, responded to this review
13 October 2011

Dear Traveler, I greatly appreciate the fact that you have placed a review about our hotel. I apologize for any negative experience you had with us when we were a Howard Johnson. I have recently joined Americas Best Value Inn, one of the fastest growing hotel chains in the country to better serve the needs of my future guests. We... More

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Additional Information about Americas Best Value Inn

Also Known As:
Howard Johnson Smithfield
Address: 197 Mallard Road, Smithfield, NC 27577 (Formerly Howard Johnson Express Inn Smithfield)
Region: United States > North Carolina > North Carolina Coast > Smithfield
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 9 hotels in Smithfield
Price Range: $
Official Description (provided by the hotel):
Welcome to Americas Best Value Inn Smithfield, part of Johnston County, NC, located along the Neuse River. Our hotel's advantageous location allows you a gaze into the past at the Johnston County Heritage Center, Hinnant Family Vineyards and Winery, Tobacco Farm Life Museum of North Carolina. Whistle "dixie" as you "march to the beat" of our forefathers at Bettonville Battlefield. Relive the glamorous life of a big screen legend at the Eva Gardner Museum. Shop until you drop at Carolina Premium Outlets or TWM Antique Mall. Bask in the sun at Cobblestone Community Pool or Tucker Lake Recreation. Andy's of Smithfield, Mucho Mexico and Smithfield's Chicken*n BBQ are also sure to please.Our hotel offers ideal accommodations, affordable rates, and a friendly 24-hour staff to help make your stay enjoyable. Start your day right with our free continental breakfast and a free cup of coffee. Relax by our seasonal outdoor pool or have your children frolic at our on-site playground. Step into our guest rooms and experience absolute relaxation with free wireless high-speed Internet access, microwave, coffeemaker, 32 inch flat screen plasma cable TV, hairdryer, iron (upon request), ironing board, desk with lamp, wake-up service and free local calls. At Americas Best Value Inn Smithfield, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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Americas Best Value Inn
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