The room was not clean. The bathroom shows signs of age and need of upgrading. The internet did not work in the room (although it was promised to do so). The internet only worked in the restaurant. The breakfast was acceptable, but lacking. Too many "don't" signs everywhere - makes the place feel real unfriendly. More

Was thinking about to stay at this hotel on July 30, 2011. We checked the conditions of the rooms first before we decided to stay, especially the cleanliness. The rooms were dirty! We decided to stay at Microtel! More

Very good customer service, well organized hotel, and clean room, tv remote batteries were out but I was able to get help at the front desk, receptionist was very nice and took care of the problem right away, definitely would return again More

I booked one room for one night only. The lobby was dark and dirty looking but once we got into the room, the room was small, dirty. The bathroom was dirty with hair on the floor. There was no refrigerator in the room, so we called down and a guy brought one up to the room and plugged it in,... More

I have traveled all over the world, and have gotten some great and some not so great places. This hotel was the worst I've been in. The room was dirty, had graffiti on the walls. The linen was stained. Where the bathroom mirror used to be, there was just a clean rectangle on the dirty door. The coffee maker was... More

My husband and I stayed for 4 nights and had we not paid a lot for our golf school we probably would have gone elsewhere. This is a place running on a shoe string, 2 towels to a room, cracked tile all around the pool. It was in general disrepair. Out of coffee in the breakfast room 2 mornings out... More

I made our reservations on-line and prepaid in order to get a special rate. Checked in on Monday and was disappointed there wasn't a refrigerator in the room - later found out that I could have had one if I had asked - and probably paid a fee - but I didn't... I went to get ice and the ice... More

The sheets had some sort of odd brown swirl on one side... and then there was a small bug crawling on the blanket... SAY SOMEWHERE ELSE....OH THERE IS AN ODD SMELL More

A group of guys including myself went on a golf outing for a week. In the past we always go to Myrtle Beach but some of the guys wanted to go somewhere different this time so we came to Southern Pines and let me say "YOU GET WHAT YOU PAY FOR" yes, the hotel is cheap and that's about the... More