Took my bestfriend here for her birthday weekend getaway. Thought I got a good deal on Groupon but wow was I wrong. First of all our room keys did not work after checking in, had to go back to front desk. Tom "taught us how to use the keys" apparently we did it too fast REALLY????? I think I know...
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Read all the reviews from the Negative Nancy's and am not sure what it would take to please them..... Just spent the weekend at the Inn and found it to be very comfortable, clean and the staff to be helpful, friendly and hospitable. Went on a LivingSocial plan and I can only say it was an incredible value for the...
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Thank you so much for taking a few moments to post a review of our property. While I am very excited that you enjoyed everything - the food, the views and the snow - I am the most proud of your feelings about our staff. I will make sure to pass your kind words along to the entire team. We're...
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Myself, daughter and friend were in town for only 1 night for a baby shower and stayed at this hotel. Room was very clean, staff was very nice to us. The weather was rainy the entire time but what we could see of the property the golf course etc was very well maintained. Our room had a nice balcony and...
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I'm so glad you were able to spend a weekend with the girls here in Waynesville. Thank you so much for the feedback and we're all looking forward to you making a return trip sometime soon. Warm Regards!
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I & a couple co workers stayed here after attending a baby shower. So we didn’t get to enjoy the amenities. Yes it is an older place, but the rooms are CLEAN, beds comfy. View from the balcony great. We never encounter a rude employee (we all work at a resort in North Ga) so we know what to look...
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Thank you so much for taking the time to post a review. It is very encouraging to hear that our employees seemed to be the highlight of your stay. I will make sure to share your kind words with the staff, especially Chad and Amanda. Thanks again!
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we got a two night deal and I called to make sure we got a king bed. they gave us a very nice room overlooking the golf course. the weather cooperated but mostly we drove around to see the sights. a good day trip was driving through the great smokies national park which is a similar roadway to the blue...
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Thank you so much for taking a little time to post a review of our property. I am pleased that we were able to provide you with a nice change of pace, even if it was only for a couple of nights. I am so sorry that you did not enjoy the evening meal as much as the remainder of...
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We thought that we got a deal on Groupon and we went for our anniv. The staff (Tom) was rude and the room was a run down motel. The groupon included a meal and breakfast, but the staff also came around to collect their tip as they said that the tip wasn't included. When we checked out - the hotel...
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Thank you for taking a few moments to post a review. First, I apologize for the misunderstanding regarding meal gratuity. We work very hard to spell this policy out, which does vary by package, in both reservation confirmations and at check-in. I'm also sorry that it seems you did not enjoy your time with us whatsoever. If you would like...
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I don't understand all the bad reviews. We had a great stay this weekend. The weather was the only disappointment. Our room was perfectly clean and very roomy. Nothing was outdated. We stayed in room number 187, a deluxe, with a golf view. Perfect for a family of four. Everyone was very friendly. Wish we could've played golf but the...
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Thanks for taking a few moments to share your experience at the Inn. I am very pleased to hear that you enjoyed the accommodations, food and staff so much. We're looking forward to your next visit already ... And we'll work on keeping the rain away for next time! Thanks again.
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I can't understand the bed reviews I've read. I have just come from a very satisfying meal for two at the Cork & Clever that was included in my economically priced two night package. For an appetizer I had a crab cake. That was followed by a 12 oz ribeye, and the third course I chose was a warm chocolate...
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Thank you so much for logging on an sharing your thoughts about our property so quickly! I will pass along your kind words about the evening meal and friendly service to the staff and management team. Warm Regards!
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We found this deal on Living Social, as did many of the reviewers. The price was too good to be true and now I am reluctant to purchase anything from the Living Social website after this trip. The Golf Course was beautiful, thats it. We intended on a 3 day 2 night romantic weekend. We were excited until we walked...
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Thank you for offering some insight into your stay with us. It is certainly not going unnoticed. I do apologize for you leaving the Inn not as happy as we have come to expect from most of our guests. While many people love staying in the lodge, we do find that some prefer to stay in a couple of the...
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I want to start this review off with a few positives as I believe in giving credit where credit is due...
1. The view from our room, out over the golf course and into the mountains was very nice. The property is resting in a valley so you're looking up at the mountains and in the morning sun, it was...
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Thank you for sharing the details of your time with us, despite your having had a less than perfect stay. I appreciate the positives you have listed, and apologize for the negative things that you endured while in Waynesville. I have noted some things to improve upon and thank you again for your time.
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254 Reviews
