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All 42 Wilmington hotels »

Red Roof Inn Wilmington

2.0 of 5
5107 Market Street, I-40 Exit US-17, Wilmington, NC 28405
Hotel amenities
Ranked #28 of 42 hotels in Wilmington
3.5 of 5 stars 73 Reviews
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73 reviews from our community

    Trip type
Traveller rating
    23
    24
    9
    5
    12
Date Rating
Misty Mae S
Stem
1 review
1 helpful vote
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

We were looking for a hotel that would accept my pet and not charge an additional non refundable fee. We love driving to the coast for a weekend Pad-a-cure for out pet. It is only 3 hours from our home but we don't always want to make it a long day trip. This hotel was clean, the staff were friendly... More

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tomkc1
Astor, FL
Senior Reviewer
7 reviews
4 helpful votes
4 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

We were back in Wilmington and when we are in town we have no problem staying here. As I mentioned in previous reviews we like the pet policy that Red Roof Inns have. This property has never disappointed us. The rate is reasonable, the room is clean, the shower works very well and what I also noticed this time was... More

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onintthree
chicago
Senior Contributor
25 reviews
15 helpful votes
1 of 5 stars Reviewed 16 October 2011
1
person found this review helpful

Every year we do a month long road trip with our dog and this inn is in the top 3 for the worst place we ever stayed. The good, the bed, carpet was fairly new and a lot of restaurants close by and free typical breakfast. Major bad, the sofa was chewed up with awful stains on it. The bathtub... More

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james wylie, Manager at Red Roof Inn Wilmington, responded to this review
19 December 2011

I want to thank you for your recent survey and I appreciate your feedback. Tthe hotel will be going through a total refresh starting the beginning of 2012 that will address all of your concerns about the property. We have made a lot of progress in the public areas and look forward to the upgrades in the rooms. I have... More

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Eileen W
Fernandina Beach, Florida
Reviewer
5 reviews
2 helpful votes
1 of 5 stars Reviewed 11 October 2011
1
person found this review helpful

The room was filthy. The phone had mildew actively growing all over it. The bottom of the bathtub was black. The handle on the shower was completely broken off. The upholstery on the chair was ripped in numerous places and grotesquely soiled. I was afraid to touch the blanket or spread. Who knows when they were last cleaned. There were... More

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james wylie, Manager at Red Roof Inn Wilmington, responded to this review
19 December 2011

Thank you for taking the time to fill out a survey and i appreciate your feedback. The hotel is scheduled for a refresh the beginning of next year. Many of the rooms have been through an extensive preventive maintenance program since the new management company took over operation in February of 2007. I apologize that your room did not meet... More

Bourgeois_Yuppie
Raleigh, NC
Top Contributor
73 reviews
33 helpful votes
3 of 5 stars Reviewed 25 August 2011
1
person found this review helpful

The good: The Red Roof in was pretty cheap for a hotel room in Wilmington in the summer. Check in clerks were quick, the hotel in conveniently located near lots of restaurants and next door to a Dunkin Donuts. The sheets in our room were clean, the room had a fridge and microwave, which was quite convenient, and they offer... More

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james wylie, Manager at Red Roof Inn Wilmington, responded to this review
19 December 2011

Thank you for taking the time to fill out a survey. I want to apologize for the poor service that you encountered during your stay. We take all of your issues serious and have an extensive room program to maintain our rooms in top condition. The room refresh will occur in the beginning of next year. Please call me if... More

WinkConcord_NC
Concord, NC
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 19 August 2011
1
person found this review helpful

We had a good time on our stay. We got a chance to do some different things this time. I always recommend the Red Roof to my friends and family. We plan to come back soon. The location is very good for the places and things we do there. More

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james wylie, Manager at Red Roof Inn Wilmington, responded to this review
19 December 2011

Thank you for taking the time to fill out a survey. I share all comments with the team and I am glad to hear that you enjoyed your time at the Redroof Inn Wilmington, NC. More

MikeedRN
Raleigh, North Carolina
1 review
2 helpful votes
1 of 5 stars Reviewed 3 August 2011
2
people found this review helpful

A/C Unit broke upon arrival, promised us a new room but we never got one. WiFI signal extremely poor. Bottom of bathtub was completely black-so disgusting. Sofa was filthy and arm was broken on it. If you enjoy listening to barking dogs in the next room this would be a great place to stay. Housekeeping staff called in sick so... More

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james wylie, Manager at Red Roof Inn Wilmington, responded to this review
19 December 2011

I apologize for the experience you had at The Red Roof Inn Wilmington, NC. This certainly is not typical of the front desk as their scores are among the highest within Independent hotels. I will make certain that I address the service issue with the department involved. The property is scheduled for a refresh and will address all of your... More

MafiaPrincess62
Cincinnati, OH
Senior Reviewer
6 reviews
3 helpful votes
1 of 5 stars Reviewed 1 August 2011
1
person found this review helpful

This was a big let down given the other reviews on here. I had a room that was dirty, rust everywhere and a huge crack in the bathroom ceiling! It looked and felt like it was going to come down on my head! The door did not lock properly and was in bad shape. I am no building inspector, but... More

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james wylie, Manager at Red Roof Inn Wilmington, responded to this review
19 December 2011

Thank you for your feedback and comments. First of all we want to apologize for all of the inconvenience that you experienced during your most recent stay with us. As you can understand, the team and I are constantly working to improve our hotel at all fronts. I have spoken to some of the departments and have mentioned your situation... More

mbennett3489
Stoneville, North Carolina
Senior Reviewer
9 reviews
1 helpful vote
4 of 5 stars Reviewed 14 July 2011

We stayed here for a weekend for a softball tournament. We had to rooms that we adjoined. That was a good feature. The rooms were pretty clean. At first the TV in the one room did not work. They went and got a tv from a different room for us. The hotel was packed for this weekend with a lot... More

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Burpdawg23
1 review
1 helpful vote
5 of 5 stars Reviewed 24 June 2011
1
person found this review helpful

Brian at the front desk was absolutely the most amazing hotel representative I have ever encountered. He was very clean, well spoken, and extremely helpful. As long as he works here I will stay at this hotel anytime I visit Wilmington. I will recommend this establishment to all of my friends, family, and business associates. More

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Red Roof Inn Wilmington Also Known As

  • Wilmington Red Roof Inn
Address: 5107 Market Street, I-40 Exit US-17, Wilmington, NC 28405

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