Arrived late at night to a very clean, quiet hotel.
The room room was spacious and had a microwave and refrigerator. The beds were especially comforatable and had 4 pillows each- 2 firm and 2 soft. There was a divided bath which made early morning departure faster and easier.
The front desk staff was especially helpful in recommending a nearby...
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Greetings,
Thanks for choosing us while in Wilmington. As a general Manager the best time spent is finding the right people to tend to our guests. We will do whatever it takes to make your stay comfortable. Please come see us again.
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I've been to plenty of Holiday Inns throughout my travels; however, this is the best one I have ever stayed at. The staff is pleasant and helpful! The accomadations are clean and well-maintained. I will definitely stay at this hotel again and would highly recommend it to anyone!
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Hey Thanks for the kind words we are in the people business and making sure they feel at home. Please come see us again soon.
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I stayed at the Holiday Inn in July 2011. I traveled with my sister, who has special needs. The staff (front desk, restaurant, and housekeeping staff) were extremely kind, patient, and helpful. The rooms were clean and house keeping was quick to respond to my small requests. My grandmother, whose 99th birthday we were celebrating, visited my room and received...
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Thank you for your kind words, as you very well know there are several hotel options in Wilmington. I inform my staff each and every day they are the only difference. Make people feel at home while they are away from their loved ones. Sounds too easy Right..... Please continue to visit us and let me know if we can...
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We have stayed here 3-4 times, doing long weekends and beach trips to Wrightsville, NC. We love this hotel, great location and very nice staff.
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Thank you for taking time to review our property after you recent stay. We are proud of the people we have in place here at the Holiday Inn Wilmington. I hope you felt at home here and continue to stay with us in the future.
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We (me, my boyfriend, and his sons ages 10 & 17) arrived around 11pm for a 2 night stay while visiting relatives in the area. The lady at the front desk was so nice and friendly (I HATE that I didn't get her name!!). The room was clean, the bedding was very comfortable, the buffet breakfast was good, the indoor...
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Thank you for your kind words; we strive to provide great customer service regardless of the time of day or night. Rhiannon was the desk agent that helped out both evenings and she was pleased to see this review. I look forward to your next stay.
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My daughter and I arrived late cos of a flight delay (30th Sept) and checked in. I booked this thru the internet and when I metioned that I could not get one of the better deals, staff at the desk made the requied change. The buffet is wonderful! The room was top value for money!
The day we were leaving...
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Thank you for your kind words we are happy to have b een a part of your daughters Birthday.
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I stayed here last night, following a fubar at a Marriott property in Carolina Beach. Larry, who is apparently the night auditor/clerk really made my incredibly brief stay memorable.
I'm platinum at Marriott, but this status got me absolutely nowhere at the Courtyard in Carolina Beach when they couldn't find my reservation, didn't have any other rooms, and couldn't have...
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In working in the hospitality field for the past 20 years, there are certain stars in the hotel world, and we are extremely fortunate to have one of those. Larry is one of those people who goes above and beyond every day, and I sincerely appreciate that you took the time to mention how nice he made your stay with...
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This is unusual to have a Holiday Inn with this poor quality. The hallway leading to the room smelled strongly of perfume and cigarette smoke. The room was highly perfumed. The bath room tub drain was clogged. I took a picture for your observation. During my shower, water pooled up to my ankle and was still there in the morning....
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Thank you for taking the time to share your thoughts regarding your stay. In looking at your review, I was pleased to notice that you indicated our service and location were good. I'm sorry that your room did not meet your expectations. I wish that you had notified our staff of the concerns so that we could have addressed them...
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Friendly, clean, and well maintained. Very near beach, downtown, and shopping malls. Will stay again in the future/
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Thank you so much for your kind words! We sincerely appreciate your business, and look forward to welcoming you back again soon. We work very hard to ensure each of our guests feel at home at our hotel, and it's gratifying to hear back when we do.
Thank you again!
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This is the first time that I have ever asked to change rooms. They first told me they didn't have any other rooms, but once I asked for them to book me into another hotel, they found one. I did stay the remainder of my trip even though I thought about checking out early. The staff was generally nice but...
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I appreciate your comments - as much as we enjoy hearing good things about guest experiences, I've found that sometimes you learn the most from those whose stay needed some improvements. Please be assured that I have shared your comments with my team, and we are using your feedback to help us improve our operation. In January 2012, we will...
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56 Reviews
157 Reviews
