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Embassy Suites Hotel Winston-Salem

3.5 of 5
460 North Cherry Street, Winston Salem, NC 27101
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Embassy Suites Hotel Winston-Salem
Ranked #12 of 39 hotels in Winston Salem
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127 reviews from our community

    Trip type
Traveller rating
    46
    49
    15
    9
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Date Rating
Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 17 June 2013 NEW

in a city like winston-salem, you wouldn't expect anything extraordinary coming in, and that's exactly what you will get here. you pay a standard price and get an expected service that is typical. if you are here in this city, most likely you are on business (otherwise why?), then you'll probably appreciate the consistency in the service and the calmness... More

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See 3 more reviews by shawn s for Winston Salem
Greensboro, United States
1 review
5 of 5 stars Reviewed 6 June 2013

This hotel is gorgeous and our whole experience was past our expectations. The staff were very friendly and any questions we had it was answered. The room was amazing, bed was so comfortable and we had the room was very spacious.

Review collected in partnership with Embassy Suites Hotels

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Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review
14 June 2013

Thank you so much for your taking the time to let us know about your recent stay. We are glad you enjoyed your stay and the service of our staff! yes, we are proud that all our rooms are suites that have a separate room from the bedroom. We want our guest to feel as comfortable as they would at... More

Cincinnati
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 June 2013

We stayed here overnight as we were passing through town. We stayed in a 2 bedroom/2 bathroom suite. We had 4 adults and 2 children. The size of the suite was great and found the bathrooms to be quite large. Beds were comfortable and the rooms were very quiet. We never heard anyone else while in our room. Despite there... More

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Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review
14 June 2013

Thank you so much for your taking the time to let us know how your stay was. We are glad you enjoyed your stay and the service of our staff! We certainly do pride ourselves as being family friendly and taking great care of our guest who's families have chosen us to serve them. We hope you can visit us... More

A TripAdvisor Member
5 of 5 stars Reviewed 29 May 2013

Our suite was clean & comfortable. We were a party of 4, but we could have easily had room for more. The Cooked-to-Order breakfast was lovely, there were hot, fresh choices for everyone. Valet parking was a nice treat, and the tunnel access to the Benton Convention Center was a treat. We will definitely stay again next year.

Review collected in partnership with Embassy Suites Hotels

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Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review
14 June 2013

Thank you so much for your taking the time to let us know how your stay was. We are glad you enjoyed your stay and the service of our staff! We hope you can visit us again soon! More

arlington, United States
1 review
4 of 5 stars Reviewed 29 May 2013

Stayed here for Wake Forest Graduation. All went very well. Staff was uniformly friendly. I don't really like the interior facing rooms, but it was quiet and roomy. Breakfast was good, with very attentive waitstaff.

Review collected in partnership with Embassy Suites Hotels

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Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review
14 June 2013

Thank you for your taking the time to give us your feedback on your stay. We hope you will be able to visit us again in the future. If you are able to visit us again, we would love to have a chance to honor your request for an outside facing room location that you prefer. Thanks again! More

Top Contributor
82 reviews 82 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 26 May 2013

Very good location in the heart of downtown Winston-Salem. Rooms are nice and clean, standard style for Embassy. My stay was during a very busy time (college graduation), and the hotel did a good job at breakfast and in the valet department dealing with surges of people.

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See 6 more reviews by Travelpro513 for Winston Salem
Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review
14 June 2013

Thank you so much for taking the time to deliver your comments about your stay at our Embassy Suites. It was our pleasure to serve you, and hope you can visit us again soon! More

Oak Park, United States
1 review
3 of 5 stars Reviewed 26 May 2013

The lamp in the suite had layers of dust which kept me constantly sneezing. When you flushed the toilet it ran water for about 10 minutes before it stopped, this was highly irritating! There was also a problem with the timing of the release of holds on my credit card and the actual billing amount. I received a fraud alert... More

Review collected in partnership with Embassy Suites Hotels

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Randy R, General Manager at Embassy Suites Hotel Winston-Salem, responded to this review
14 June 2013

Thank you for your honest feedback. I am very sorry we were not able to provide you with the quality room and services you deserve. This is not typical of our hotel and staff, and we are sorry for the inconveniences you and your family encountered during your stay. We will work hard to make sure our rooms are in... More

Tampa
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 21 May 2013

Rooms are dark (poor lighting), particularly those inside atrium. Prices are too high for what you get. Staff at the breakfast act like they are doing you a favor. Don't dare try to get food after the cutoff time! Valet guys nice, but are overworked, which means slow. Pool is small for building size. Blankets are synthetic and burned in... More

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Gastonia, United States
1 review
5 of 5 stars Reviewed 21 May 2013

The hotel experience was absolutely exquisite. Checking in was a breeze. The bed and pillows simply draw your body into the bed. No noise can be heard from either adjoining suites or outside the door. The suites are spacious and luxurious,.

Review collected in partnership with Embassy Suites Hotels

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SHALLOTTE
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 18 May 2013

I stayed here one night to attend a conference at the adjoining conference center. I found ti to be a top notch, very nice facility. There is a parking deck next door and the hotel is fairly close to a lot of downtown attractions. No complaints.

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Additional Information about Embassy Suites Hotel Winston-Salem

Also Known As:
Embassy Suites Winston Salem
Winston Salem Embassy Suites
Address: 460 North Cherry Street, Winston Salem, NC 27101
Phone Number:
Region: United States > North Carolina > Winston Salem
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotels in Winston Salem
#16 Family Hotels in Winston Salem
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Conveniently located downtown Winston-Salem, NC in the Twin City Quarter, just off Interstate 40 Business, 20 minutes from Piedmont Triad International Airport. Within walking distance to restaurant row, entertainment, galleries and shops. Over 57,000 square feet of meeting space. Starbucks Coffee Shop located in the lobby. ... more   less 
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