stayed at the grand for 14 nights alinclusive from 17/9 to 30/9 /2012 staff were very ignorant and unpleasant all carpets in hotel were minging food was like pigs slops alright if you were german russian or polish this hotel would just make a 2star people were geting the rooms broken in to and getting there valubles stolen one guy... More

Booked this hotel for me my husband and our 2 daughters ( 2 and & 7) as it was near the beach and in the middle of the main resort, then came on here and read the reviews and started to worry We arrived at the hotel at 3.30am and we were met at the bus by the very friendly... More

Lifts kept breaking down on people and we were on the ninth floor!! Food is disgusting- ended up eating chips for breakfast, dinner and tea (as that was the only food that looked half decent) staff are very rude! Swimming pool is freezing cold and dirty- gave my eight year old brother a urine infection and he is still ill... More

Sunny Beach is a livley beach holiday with lots of shops and pleanty to do. Now the Grand Hotel Sunny Beach, yes its in the prime location, but this hotel I would not rate more than a 2 star. It is very basic and the staff are ignorant and rude and just down right miserable. There attitude is different with... More

Had a great 11 days here at this hotel the hotel is lovely was dreading going after the reviews a read on here all I can say is people must be really picky we were in room 704 it had a beach view was stunning looked right on to the strip to so you could see all the coming and... More

Bulgaria was recommend by a friend, so booked this hotel as right on the beach and easy access. 4 Adults & 3 Older Children Ages 16 - 21. Rooms very spacious but in need of good clean & maintenance. Ours air-conditioning worked but others rooms pointless having it on. On numerous occasions we ask for this to be looked into.... More

We stayed at this hotel for a week in August. We found the hotel to be absolutely fine. Nothing worth complaining about. The rooms were clean on arrival and cleaned every day. The food was nice with plenty of choice. The pool area was adequate and we always managed to get a sunbed. The location of the hotel is fantastic!... More

We read the reviews (mostly bad) but decided to go with an open mind and make our own decission on the hotel. There were 8 in our party, 2 adults & 6 teenagers ranging from 15 to 18 so the area, bars, markets, sea front possion & water sports were our reason for booking this hotel. On that alone we... More

Just back from 11 days at this hotel rooms were very clean and spacious, not great at getting up early but we always managed to get a sun bed at the pool. Food was warm and and if you like pork, fish or chicken cooked goodness knows how many different ways your OK. There is a good salad choice, and... More