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BEST WESTERN Rocky Mountain House Inn & Suites

4407 41st Avenue, Rocky Mountain House, Alberta T4T 1J6, Canada
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25 reviews from our community

    Trip type
Traveller rating
    9
    10
    3
    2
    1
Date Rating
Ponoka
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 8 May 2013

I stayed here for 8 days, working nights and had a suite. I was near the stairs on the second floor and it was extremely quiet during the day. The rooms weren't cheap since it was a suite but I am glad I got it as again I had a decent sleep.

Was this review helpful? Yes 1
bwrocky, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review
10 May 2013

Thank you for staying with us, I was pleased to hear that you were able to sleep peacefully! We look forward to seeing you again in the future. Regards, Cindy French General Manager More

Top Contributor
70 reviews 70 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 11 April 2013

Ann as well as Natalia made the stay very pleasant. Their customer service level is extremey warm and welcoming. The bed was comfy, clean and fresh. Having access to WiFi was a bonus as I arrived a few minutes before I needed to Skype into a class on the eat coast. Cindy French the General Manager was very approachable and... More

Was this review helpful? Yes 1
See 2 more reviews by Grassislander for Rocky Mountain House
bwrocky, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review
12 April 2013

Thank you for your wonderful review of our hotel and for mentioning Natalia and Anne as having been welcoming to you. I will ensure that they are both recognized for their efforts. We hope to see you again very soon! Regards, Cindy French General Manager More

Sherwood Park
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 February 2013

Comfortable, clean, quiet stay. Good location, easy to get in and out of town. Breakfast was ok. This is my preferred hotel to stay in Rocky Mountain House, AB. Would definitely recommend to others looking for a place to stay.

Was this review helpful? Yes 1

Review collected in partnership with Best Western

bwrocky, Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review
15 February 2013

Thank you for taking the time to provide us with your feedback, I am happy to hear that we are meeting your expectations. We truly appreciate your loyalty to our hotel and the Best Western brand. Hope to see you again soon! Regards, Cindy French General Manager More

Calmar, Alberta, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 February 2013 via mobile

An incredibly accommodating front desk staff!! Sudeep was great, and very helpful when our young hockey team came to stay for the weekend. The pool/slide are fun, breakfast was great and the staff was warm and inviting. We all are having so much fun here!

Was this review helpful? Yes 1
Muskoka, Ontario
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 20 October 2012

After a long day of driving we stopped at this hotel ready to eat supper. Before we even got in the door there was a big banner saying CLEAN YOUR BOOTS! I get that this is oil patch country, but the impression left is that the hotel ust be full of moron rough-necks. Instead of providing some sort of wash... More

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bwrocky, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review
15 February 2013

Thank you for providing us with your feedback and I apologize for offending you with our "Please Remove Your Dirty Footware" sign. We provide boot racks at the front entrance for dirty footware to be placed, unfortunately it is not feasable to have a wash station especially when the temperatures go below 0 zero degrees. It is not our intent... More

Saskatoon
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 October 2012 via mobile

Wow...this was a first for me. The biggest disappointment was the blood on my sheets not a blood stain, but semi-fresh dried look. There was also some small black hairs near the stain. Aside from changing the sheets they didn't offer anything as an apology and I informed over 4 hotel staff members. You also can't get onto their wi-if... More

Was this review helpful? Yes 1
See 3 more reviews by SaskatoonAccountant for Rocky Mountain House
bwrocky, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review
6 October 2012

Where do I begin, obviously I am extremely embarrassed and disappointed that this was your experience at our property. I can assure you that this does not reflect our usual high standards of cleanliness or service. Thank you for bringing this to our attention and as I indicated in my previous email I will be happy to provide compensation. Please... More

Bloomfield, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 10 September 2012

A little overpriced for a plain Best Western but it did have a pool and breakfast included. If I am being picky it could have been a bit cleaner the vaccuuming was not too thorough but ok. Staff was very friendly.

Was this review helpful? Yes 1
bwrocky, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review
15 February 2013

I appreciate the feedback you have provided regarding your stay with us as it assists us with improving upon our products and services. I apologize that the room was not vacuumed properly, I have followed up with my team. I am glad to hear that overall you enjoyed your stay with us, we hope to see you again soon. Regards,... More

Calgary, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 16 August 2012 via mobile

Having stayed at the hotel just across the street numerous times on our visits to Rocky, I was expecting the same kind of place and service at best western - but was surprised. It is clean, no real obvious riggers around (it being a rig town), and best of all: seems like they expect children and cater to them -... More

Was this review helpful? Yes 1
bwrocky, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review
15 February 2013

Wow, thank you for your wonderful feedback regarding your stay with us. It is very much appreciated, hopefully we will see you again soon! Sincerely, Cindy French General Manager More

Calmar Alberta
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 July 2012

Our antique car group stayed at this hotel It was very clean and all the staff were very kind to us and my room was more than I expected The breakfast was excellent All in all a good place to stay

Was this review helpful? Yes 1
Alberta, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 9 July 2012

My husband and I decided to stay in Rocky so we could be close to hiking in Nordegg. We chose the Best Western because we know its always clean etc. I was a little surprised that the room was $159 + taxes. It was just an average room. We did have a comfortable stay though and the lady that was... More

Was this review helpful? Yes 3
 
 
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Additional Information about BEST WESTERN Rocky Mountain House Inn & Suites

Also Known As:
Best Western Rocky Mountain House
Rocky Mountain House Best Western
BEST WESTERN Rocky Mountain House Inn & Suites Alberta
Address: 4407 41st Avenue, Rocky Mountain House, Alberta T4T 1J6, Canada
Phone Number:
Region: Canada > Alberta > Rocky Mountain House
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Rocky Mountain House
Price Range: $$
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