Right from check in to check out, was a fantastic experience. We were treated like VIP's, enjoyed the pool, great AC in the room. Phoned the desk at about 10pm to get sheets for the fold out. Had em in 2 minutes. Had a fresh fantastic breakfast the next morning. Clean, convenient, everything you look for when away from home.... More

I have never spent time in a hotel where the staff greets you like a friend or a family member. They consistently went above and beyond for our group. We had approximately 40 women spend 2 days in the hotel and Lakeland meeting room. On numerous occasions Tim would be checking to see if he could get us coffee or... More

My husband and I travelled to Sherwood Park to watch our granddaughter perform at an Irish Dance competition the last weekend in April. We had booked our hotel in Feb. as these events are very popular. When we arrived at the hotel they didn't have our reservation and as we forgot our confirmation number, the clerk, Kendra, called other hotels... More

I've never really been a fan of Best Westerns but my co-worker booked me there on my first visit on business to Sherwood Park. I was pleasatly suprised with the "excellence" in service and accomodations this branch had offered. I also noted that Best Westerns where individually owned and operated and if ALL the branches were run like the Sherwood... More

This is one of the best hotels we have stayed in and we live in Hotels 9-10 months a year. They should be used as an example for the rest of Best Westerns. They could teach most of them a lot. Head office could learn from this Manager and his team. We cut back using Beat Westerns because they lost... More

I have stayed at the Sherwood Park Best Western Suites three times in the past year. This is new hotel with an excellent friendly staff; at reception but throughout hotel as well- breakfast room and maids. The hotel is immaculately clean with modern well appointed rooms with excellent comfortable beds & bedding. very quiet and restful. lovely that it is... More

This is the second time I've been to this hotel and I can't say enough great things about the facility and the staff. From the moment you walk in you are greeted and taken care of. The friendly environment makes you feel more than welcome. The staff is very accommodating. Cheryl is amazing!! She literally does anything and everything to... More

We chose the Best Western Plus in Sherwood Park due to it's proximity to family we were visiting and were very pleased with our stay. The staff are as good as any hotel we have ever stayed at, including Four Seasons, Shangri-La, Fairmont and numerous boutique hotels. We travel all over the world....the staff are super friendly, attentive, and it... More