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Marystown Hotel & Convention Centre

76 Ville Marie Drive, Marystown, Newfoundland and Labrador A0E 2M0, Canada
Hotel amenities
Marystown Hotel & Convention Centre
Ranked #1 of 1 hotels in Marystown
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30 reviews from our community

    Trip type
Traveller rating
    2
    5
    6
    4
    13
Date Rating
Stephenville, Canada
2 reviews
4 of 5 stars Reviewed 11 May 2013

The hotel lobby is gorgeous. Really nice. The room was clean, the beds were comfortable, nice flat screen tv and mini fridge was a nice touch. Great price and met our needs. We joked with each other that we wish we coulda been able to help them pick out the colours in the room, cause thats probably the only thing... More

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PeterK431, Operations Manager at Marystown Hotel & Convention Centre, responded to this review
13 May 2013

Thank you for your positive review and honest critique. We try to keep our colour scheme warm and inviting so we use earth tone colours; duly noted however for future consideration. We look forward with optimism that you’ll stay with us during your next visit to our area. More

St. John's, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 April 2013

I ate at the restaurant in the hotel. The food was very good we were there for Sunday morning, the two ladies very friendly. the food was fast and the coffee was hot. I like the service so much I gave a nice tip. I guess that I was there on the right day march 10th. I will be back... More

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PeterK431, Operations Manager at Marystown Hotel & Convention Centre, responded to this review
11 April 2013

Thank you Joy M, your positive review was great to read and we are confident you will receive the same great service any time you visit. We look forward to serving you again. More

Noonan
Top Contributor
53 reviews 53 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 14 March 2013

Called to make a reservation and was aggressively and quite nasty told " I am busy right now. You will have to call back in 1/2 hour." So called back and got the same lady in the terrible mood and informed again " I am busy right now. You will have to call back in 1/2 hour." This is terrible... More

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PeterK431, Operations Manager at Marystown Hotel & Convention Centre, responded to this review
25 March 2013

Before responding to this review we posted it for everyone to see and monitored the feedback from our GSR’s. The most popular of the comments, and one that was relayed by all our GSR’s, was that this should not have happened. Our protocol when busy is to politely take a customer’s name & phone number and call them back ASAP.... More

St. John's, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 March 2013

The hotel itself is ok regarding accomodations but nothing elaborate. The restaurant in the hotel is another story. The staff are clueless and have no idea about service. Was never asked if we needed anything else and food came out late and it took an hour from the time our first party was served until our last party was served.... More

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PeterK431, Operations Manager at Marystown Hotel & Convention Centre, responded to this review
7 March 2013

Sorry to hear you had a bad experience in our PJ Billington’s restaurant. Meanwhile I’d like to ensure everyone that most of our staff are well trained which includes Super Host training; they are experienced and far from CLUELESS which this comment suggests. Like every business however we do have to hire new staff when necessary and it’s not possible... More

Newfoundland, Canada
1 review
4 of 5 stars Reviewed 4 February 2013

Please don't pay too much attention to negative reviews. We just spent the weekend there with our girls hockey team and had a great time. The rooms were newly renovated, nice and clean. The beds were new and very comfortable, bathrooms were updated and very clean. We were very pleased with the quality and service of this hotel.

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PeterK431, Operations Manager at Marystown Hotel & Convention Centre, responded to this review
12 February 2013

Thank you for your review DC It was a delight to read your review and see that our hard work and determination to make this a great hotel with quality service and accommodations is paying off. Our management team and staff know the importance of customer satisfaction and we strive to make everyone’s stay here a pleasant, comfortable experience and... More

St. John's, Canada
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 22 November 2012

I had a room on the third floor and it seemed impressive enough when I opened the door and realized the spaciousness of it but was sadly disappointed when I went in to the bathroom. About 25% of the (white) grout between the tiles above the bathtub had turned a dark brown. I wondered if at first if someone had... More

Was this review helpful? Yes 1
See 3 more reviews by GraciousJon for Marystown
PeterK431, Operations Manager at Marystown Hotel & Convention Centre, responded to this review
26 November 2012

Thank you for your review of our hotel but sorry to hear your stay was made uncomfortable by the condition of the bathroom tile grout. There are 4 oversized guest rooms on the 3rd floor that haven’t been fully renovated because we’re considering Jacuzzi tubs in addition to a bathroom makeover and I have to assume you stayed in one... More

Inglis, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 1 November 2012

The hotel advertises newly renovated rooms. The room that we got was a disappointment. Stuffy, dark and dated would be my description. Our room had two double beds. We opted for the one that appeared to have clean linen and a clean comforter. The other bed had a crusty stain on the comforter that was a turn off. If this... More

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PeterK431, Operations Manager at Marystown Hotel & Convention Centre, responded to this review
8 November 2012

After just returning from vacation it was very disappointing to learn of another poor review on Trip Advisor. To read that a possible renovated room was considered stuffy and dated wasn’t something I liked to read either considering all new vinyl wallpaper, ceramics, seating, lighting, etc. Dark I can live with because all our rooms are designed with earth tone... More

St. John's, Canada
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 30 October 2012

The Marystown Hotel is a reasonably price hotel in a region of Newfoundland with not a lot of options for hotel/motels. The hotel is located within walking distance of a few restaurants and retail locations or a short drive to everything else in town which is convenient. There is a restaurant in the hotel – unfortunately we had a very... More

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Ottawa, Ontario
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 September 2012

We arrived a day early and they were very friendly and accommodating. Put us in a room that we could stay in for the 2 night stay. The windows did not open, but there was an airconditioner with a fan, so we had the fan running. The beds were very comfortable! The hot water was plentiful. The staff were very... More

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See 2 more reviews by Buzzus for Marystown
ONTARIO
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 September 2012

I stayed in this hotel twice in one week. The first room was at the front of the hotel with an outside entrance. Room was clean and nicely decorated. There was no air conditioning but we had no need for it on this visit. The windows do open and there was a fan in the room. The second room was... More

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Spanish Room Manor
Great value on a similar hotel
Marystown, Newfoundland
5 of 5 stars 32 Reviews

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Additional Information about Marystown Hotel & Convention Centre

Also Known As:
Marystown Hotel & Convention Centre Newfoundland
Address: 76 Ville Marie Drive, Marystown, Newfoundland and Labrador A0E 2M0, Canada
Region: Canada > Newfoundland and Labrador > Newfoundland > Marystown
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Marystown
Price Range: $$
Official Description (provided by the hotel):
Our full service hotel and conference centre has all the amenities and comforts of home. Let our proud and talented staff take care of your travel needs and take advantage of having everything from a place to rest, meet and greet, hold a banquet event or host a convention all under one roof. Marystown Hotel & Convention Centre offers air-conditioned guestrooms, suites and efficiency units, with several amenities including:free wireless high-speed Internet access and complimentary in-room coffee.Marystown Hotel & Convention Centre has impressive banquet and conference space that can accommodate as many as 500 people or more depending on your set-up. Enquire and let our professional catering staff help you in making your meeting or event a successful one. ... more   less 

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