Dear Calgaryone, Thanks a lot for your great comments about your holidays in Palladium Vallarta and particularly about the ones to our staff. Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide and to improve every day; the staff is our best asset and we are really happy to realize... More

Dear BushraDickson: I want to thank you for choosing Palladium Vallarta Resort & Spa. It is our commitment to provide our customers with the best in accommodation and services, I want to personally reaffirm that your satisfaction is our number-one priority. For sure we have congratulated our staff on its commitment to provide an excellent customer service, now they know... More

Dear Wappyflap, First and foremost, thank you for your good comments about your last stay in our resort and especially about the friendliness of our staff. For us is extremely important the opinion of our guests, in particular when knowing already the hotel. Concerning your comments about the rooms, I am happy to announce that we just started a deep... More

Dear RAFakaSB, Thank you for your comments about your stay in our resort, particularly about the staff, and thank you also for taking the time to explain your experience in your last holidays in Vallarta. Concerning the rooms, I would like to explain that we are in a full renovation plan and for the end of the year we will... More

We want you to know how much we appreciate your comments, It has been a pleasure taking care of you during your last visit to our resort. We truly thank you for your comments on the performance of our staff as we are always interested in improving our standards. Unfortunately you have been in our hotel during one of the... More

Dear RealtorGordonB, Thank you for your comments about your last holidays in the Palladium Resort & Spa. All comments are very important for us and for improve our service and facilities every day. Our commitment is to keep an environment enjoyable for our visitors with their families and to create memorable souvenirs. We look forward to welcome you back and... More

Dear poetistic7, Thank you for your kind words about our resort and staff, very much appreciated. We continuously work to make every guest’s holiday a great experience, and it is very important for us to realize that our effort is successful. Concerning the comments about the food, we will take them very seriously into consideration in order to improve our... More

Dear fear2bear, I would like to thank you for your nice comments about your stay in Palladium Vallarta. We are really glad to realize that you had a great holiday with your family, especially being the second time with us. Regarding your comments about the check in, we will take very seriously your observation and we will try to enhance... More

Dear Tannednat, On behalf of the Royal Suites Punta de Mita by Palladium family, thank you for your comments. It is exactly feedback such as yours that assists us in achieving the service excellence that we constantly strive for. In regards to our staff, thank you for your positive comments about them. There are very hard workers here and I... More