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All 20 Akumal hotels

Grand Bahia Principe Akumal

3.5 of 5
Playa AventurasCtra. Chetumal - Cancun, km. 250, Akumal 77760, Mexico
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Grand Bahia Principe Akumal
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Ranked #5 of 20 hotels in Akumal
Most recent review
4 of 5 stars Reviewed 18 June 2013
privatepyle11 Lincolnshire
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3,684 reviews from our community

Traveller rating
    2,095
    1,004
    333
    165
    87
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Families
846
 
Couples
1369
 
Solo
26
 
Business
16
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Lincolnshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

Stayed here for 2 weeks from the 30th May - 13th July and was on the plane diverted to Bermuda due to the toilets blocking!!! The flight itself was ok the food on the plane wasn't great on the outbound journey and after losing a day of our holiday we just wanted to get to the resort. First impressions of... More

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Ingatestone, United Kingdom
1 review
2 of 5 stars Reviewed 17 June 2013 NEW

I spent 2 weeks at this resort from 30th May 13 to 13th June 13. I am a seasoned traveller having travelled extensively worldwide. First the good bits. The grounds are nicely kept but are vast and so involve a fair bit of walking, although transport is available to the major areas. The rooms are quite big and comfortable. The... More

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Greensboro, North Carolina
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

My husband and I just got back from our 5 day stay at this resort. We had a blast! The place is absolutely gorgeous, the grounds are immaculately clean. Postcard perfect, everything you would imagine a Caribbean resort to look like. Everyone was so friendly and kind. Some areas of the water were a bit rocky (though not enough to... More

Was this review helpful? Yes 4
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
17 June 2013

Dear Trip advisor Member: We truly appreciate the time taken by you to share your feedback about the Grand Bahia Principe Akumal. We strive for ultimate guest satisfaction and comments such as yours, truly inspire us to maintain the high levels of service and to keep us on the good work We hope that this visit was the first of... More

Buffalo, Wyoming
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 June 2013 NEW

Spent 6 days here and had a great time. The staff was always helpful and friendly! Thank you to Priscilla for getting us settled in and making our restaurant reservations for us before we arrived. Beautiful beaches and pool areas cleaned daily. Entertainment teams did a nice job with poolside and beach activities. Had some difficulty with ants in our... More

Was this review helpful? Yes 1
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
17 June 2013

Dear Trip Advisor Member: Thank you for choosing Gran Bahia Principe Akumal, Riviera Maya and share your comments about your last stay with us We are glad to read that we got our main goal, which is your entire satisfaction with our services and installations. Messages like this ones, are the best tool to motivate all our staff. We invite... More

hampshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW

Myself and my boyfriend (aged 22 and 24) stayed at the Gran Bahia Principe Akumal from 30th May to 13th June, booking with Thomson/First Choice. Overall, we had a great time but as with any resort, there will always be positives and negatives and therefore I will try and give a fair review of the hotel to help you decide... More

Was this review helpful? Yes 4
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
17 June 2013

Dear trip advisor Member: Thank you very much for taking the time to write us such a detailed review about the Grand Bahia Principe Akumal. It will certainly help us to keep focus on costumer satisfaction and fulfillment of our hotel standards. We will take actions in order to meet our values, which are the full satisfaction of our guests.... More

Handforth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 16 June 2013 NEW

We have just arrived home from the akumal 15/6/13 when we pulled up we thought wow it really looked grand. well where do I start. The rooms are full of bugs you share your bed with them when you ask the front desk to get rid of them they say yes but it never happens. you get eaten alive does... More

Was this review helpful? Yes 1
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
17 June 2013

Dear Linda: Thank you for taking the time to share you feedback with the Tripadvisor community about your vacations at the Grand Bahia Principe Akumal. We sincerely apologize for any bad impressions caused by the service and the conditions of the rooms. Rest assured that your feedback will be shared to the concerning areas for its consideration. We hope to... More

Bridgwater, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW

Stayed here with my husband from 30th May for two weeks .At first sight it looks a beautiful hotel .It has marble floors and thatched roofs which look lovely .However when it rains the floors become like an ice rink as the rain comes in through the roof in several places and makes the floor very slippery. I saw many... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 June 2013 NEW via mobile

This is the most disgusting hotel that we have ever had the misfortune of staying in, myself and my partner have been fortunate enough to travel extensivley over the years and nothing has ever come close to this. The rooms may have been a decent size but they were dated and the floors had huge cracks running through them with... More

Was this review helpful? Yes 1
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
17 June 2013

Dear Trip advisor Member: First and foremost, we would like to thank you for taking the time to share your feedback regarding your recent stay with us at the Grand Bahia Principe Akumal. All guest feedback, both positive and negative, allows us the opportunity to improve our services. Please, rest assured that all of your review has been shared with... More

Hertford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

We flew and booked an all inclusive package with First Choice - I wouldn't recommend them again as we had numerous problems with them which resulted going through the complaints procedure and not getting a room upgrade as was told. Fights - plane was dated, food was okay, a large amount of turbulence! Transfer to hotel - took 2 and... More

Was this review helpful? Yes 2
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
16 June 2013

Dear Trip Advisor Member: First and foremost, we would like to thank you for taking the time to share your feedback here on TripAdvisor regarding your recent stay at the Grand Bahia Principe Akumal. All guest's feedback, both positive and negative, allows us the opportunity to improve our services. Please rest assured that all of your feedback has been shared... More

bristol
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW

First of all, Christine from Illinois, I saw the pool being cleaned EVERY NIGHT! so that is a complete lie! You just have to be out late and you see the pool being cleaned, people on the beach cleaning (which they do ALL DAY) they even pick up dried out palm leaves as it makes the beach look bad! How... More

Was this review helpful? Yes 2
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
16 June 2013

Dear Trip Advisor Member: We are delighted for reading your feedback regarding your recent stay at the Grand Bahia Principe Akumal. Comments and feedback such as yours serves as true inspiration to our team and it's always nice to known when we have been able to exceed the expectations of our guests.We hope to have the honor and pleasure of... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(76)
  • Snack bar(54)
  • Royal golden(50)
  • Buffet restaurant(47)
  • Playa del(41)
  • Dolce Vita(33)
  • Main lobby(25)
  • Great time(22)
  • Really good(21)
  • Other resorts(20)

Additional Information about Grand Bahia Principe Akumal

Address: Playa AventurasCtra. Chetumal - Cancun, km. 250, Akumal 77760, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotels in Akumal
#3 Top resorts Hotels in Akumal
#6 Family Hotels in Akumal
#9 Romantic Hotels in Akumal
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Bahia Principe Akumal
Gran Bahia Principe Akumal
Bahia Principe
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Bahia Principe Riviera Maya
Grand Bahia Principe Akumal Riviera Maya, Mexico

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