We travelled as a family myself, my partner and 2 year old. We found the service very good and the staff friendly unlike some other reviews. Check in was quick although we got a pre booked taxi instead of the coach to the hotel. Free Up grade to a suite which was lovely villa 49. A good location for us... More

Just back today.....from this amazing resort....spent the best 2 weeks holiday ever and I travel a lot. The resort is perfect in every area food, location ,cleanliness, staff. Just be aware it takes a while to get your bearings as the resort itself is massive but the amount of wildlife I have seen has blown my partner and I away..... More

Firstly, I would like to say that I am unsure whether some of these reviewers stayed I the same place as us! One person has written that the bar staff & waiting staff were miserable!?! To be quite honest they were so upbeat it was ridiculous!!! Anyway to the review...... We arrived at the resort to be upgraded for free... More

We have been there for a wedding; actually, it is 4 resorts in one. Lots of Restaurants, couple of open Buffets too to choose from, Great swimming pools. The chapel was really nice, The Beach was clean, no sea weed. Down side, might be the distance between the rooms and the pool or the beach (it depends on where is... More

Just returned from our vacation at the Grand Palladium Colonial Resort and we must back up what other trip advisor's have reviewed, it is a truly superb facility.Quite honestly it was very hard to find fault with the resort.On our arrival we were upgraded from a double room to a suite at no extra charge and had the added bonus... More

First 3 trips were to Cancun so wanted to try something different. Beautiful beach. Not sure what people would complain about. So very many really nice employees. I am early 50's - my daughter/husband in 20's, granddaughter 5. Something for all of us. Take your snorkel mask since there are tons of beautiful fish right off the beach. Multiple shows... More

Stayed here with my girlfriend last two weeks of march 2013. The facilities, food, drinks and staff were all fantastic. We had a couples massage at the spa which was very relaxing and being able to use the other spa facilities for free was a real bonus. We never go back to the same place twice until now, we have... More

My wife and I have just returned from another fantastic trip to Grand Palladium. This was our 6th visit spending June 2 through 9. We celebrated our 30th Anniversary and invited our 3 daughters and their Husband, Fiance' and Boyfriend to come with us. It was their first trip to the Grand Palladium. Everyone had a great time. We had... More

My husband and I was recommended this hotel by a friend. We visited this resort in March this year and booked with First Choice/Thomson. We have been on many all-Inc holidays but this has been the best by far. The hotel is an hour away from Cancun Airport, the transfer service was simple. When we arrived at the hotel with... More