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All 20 Akumal hotels »

Grand Palladium Colonial Resort & Spa

4.0 of 5
Ctra. Chetumal-Cancun km 259.9 | Kantenah, Akumal 77710, Mexico
Hotel amenities
Ranked #3 of 20 hotels in Akumal
4.5 of 5 stars 1206 Reviews
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1,206 reviews from our community

What travellers say about this hotel
  • Very good(37)
  • Salt water pool(35)
  • Playa del(28)
  • Beach bars(24)
  • Great time(23)
  • Riviera Maya(23)
  • White Sands(23)
  • Junior suite(19)
  • Steak house(13)
  • Lounge chair(12)
Traveller rating
    684
    302
    103
    75
    42
Only show reviews for Family (297) | Couples (418) | Business (5)
Date Rating
CHRISSY007
UK
Senior Reviewer
8 reviews
112 helpful votes
5 of 5 stars Reviewed 12 January 2012
11
people found this review helpful

We have just ruturned from another wonderfull holiday to this amazing hotel. We were there for Christmas and New year...and it was just simple AMAZING. On arrival we were greated like family and this wonderfull treatment carried on right through the holiday. We stayed in a Mayan Suite again and these truely are a home from home. FIRSTLY...I am gluten... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
14 January 2012

Dear CHRISSY007, Thank you so much for your excellents comments. I appreciate your time and your words...These comments are motivation for me and for our team...I will share with them your comment.... I will see you in April!!!! In behalf of Grand Palladium team, a hug!!!!! Banesa Mª Burque Resident Manager More

JacandAl
Maidstone
1 review
2 helpful votes
5 of 5 stars Reviewed 10 January 2012
2
people found this review helpful

Having just returned from spending christmas & new year at this wonderful hotel we felt that we should share with you the fantastic holiday we had . The staff were very helpful and nothing was to much trouble for them, the complex was huge and we were spoilt for choice in terms of pools and restaurants with a beach at... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
11 January 2012

Dear JacandAl, Thank you for your excellents comments...I am glad to know that you had have a great Christmas with us. Best regards, Banesa Mª Burque Resident Manager More

pitmouse
uk
Reviewer
5 reviews
9 helpful votes
5 of 5 stars Reviewed 10 January 2012

We traveled with first choice from manchester arriving at palladium we were greeted with a refreshing fruit cocktail, and check in was very effecient and painless we were taken to our room on a golf buggie and our bags brought to our room shortly afterwards. We had been to the palladium last year in june and the management acknowledged our... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
25 January 2012

Dear pitmouse, Thank you for taking time to share with us and others readers your comments about your vacation in Grand Palladium. It's a pleasure for us to know that you had have a nice time. With best regards, Banesa Mª Burque Resident Manager More

JillSask
Saskatoon, Canada
Senior Reviewer
6 reviews
55 helpful votes
4 of 5 stars Reviewed 9 January 2012
9
people found this review helpful

We stayed at this hotel over New Years - there were 9 of us altogether, including my 2 kids, 5 and 6 years old. This was the first time we had taken our kids on an all-inclusive. Our bus ride from the airport was long - almost 2 hours - we actually had to make a stop at a gas... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
11 January 2012

Dear JillSask, I would like to thank you for taking time to share with us your opinion about your vacation in Grand Palladium. All comments are very important for us... Thank you again and if you decide to visit us in the future, don't hesitate to contact with us. Banesa Mª Burque Resident Manager More

lee232323
Windsor, Canada
2 reviews
5 helpful votes
5 of 5 stars Reviewed 8 January 2012
5
people found this review helpful

This was such a wonderful place to stay. The staff was friendly, rooms were clean, food was amazing, funny entertainment and an overall beautiful place. I would recommend this resort to anyone traveling to Mexico and for all ages. They had lots to do from young to old! We spent lots of time at the pool, beach, spa, sports area,... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
11 January 2012

Dear lee232323, Thank you for your comments. I take note about your comment about the trains and golf cars and I will check this with our team. Best regards, Banesa Mª Burque Resident Manager More

clb1971
Wakefield, United Kingdom
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 8 January 2012

We were supposed to have stayed here for 11 nights from the 10th December to the 22nd. but after the flight from hell we only stayed for 10 nights. We came to celebrate my 40th birthday, We arrived at reception, we were met with a welcome drink, check-in was a little slow. but that was the only down side to... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
22 January 2012

Dear clb1971, Thank you for share with us your comments about your holidays in Grand Palladium Riviera Maya. Please, if you decide to visit the hotel in the future, don't hesitate to contact with us. With best regards, Banesa M° Burque Resident Manager More

leavemeonthebeach
Barnsley, United Kingdom
Contributor
15 reviews
31 helpful votes
5 of 5 stars Reviewed 7 January 2012
9
people found this review helpful

Absolutely loved this hotel everything you could want for a perfect holiday. We travelled from Manchester UK with Thomson great flights seat back entertainement had a great choice of films etc . We were upgraded to a junior suite on arrival . Loved the all the restuarnats and the fact that you didn't have to book. This was our first... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
11 January 2012

Thank you leavemeonthebeach for your excellents comments. We appreciate your time... Please, if you decide to visit us in the future, don't hesitate to contact with us. Best regards, Banesa Mª Burque Resident Manager More

92NB_SB92
Cambridge, United Kingdom
1 review
7 helpful votes
5 of 5 stars Reviewed 6 January 2012
7
people found this review helpful

We spent 2 weeks at the Colonial over Christmas & New Year & had a great time. We can only echo the positive reviews on this site. The hotel gave us a free upgrade to a junior suite near the beach & centre of the resort (block 20, fab!). Beautiful location, extremely clean & great food & drink, with very... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
7 January 2012

Dear 92NB_SB92, Thank you for your excellent comments. I am very glad to know that you have enjoyed the Christmas with us. Please, if you decide to visit us in the future, don't hesitate to contact with us. Whit best regards, Banesa Mª Burque Resident Manager More

onn_toi
Mérida
Reviewer
3 reviews
7 helpful votes
4 of 5 stars Reviewed 4 January 2012
3
people found this review helpful

This hotel is expensive, but the food at the restaurants great facilities good, beach good, the only regular was ther bell boys very slow, when I arrived I had to put my own luggage down and when I cheked out I had to do the same, but if I was amercan or gringo they are more than happy to help... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
5 January 2012

Dear onn_toi, Thank you for taking time to give us your comments about your holidays in Grand Palladium. I take note about your comments of the Bell Boys service and I will check this with them. Best regards, Banesa Mª Burque Resident Manager More

Misterm00
England
Reviewer
3 reviews
8 helpful votes
4 of 5 stars Reviewed 3 January 2012
4
people found this review helpful

Been before 3 yrs ago, hotel lovely, staff perfect, food plentiful and good, very clean, they never stop cleaning. Free upgrade to a suite as previous guests but not really worth paying for as you only get a settee in the room. Been to White Sands in the same resort, their suites are much better I think, larger bathrooms with... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
5 January 2012

Dear Misterm00, In behalf of Palladium team, I woudl like to give you thank you for taking time to share with us your comments about your vacation in Grand Palladium. Thank you for your suggestions..We have put the menú outside the restaurants El Dorado & La Adelita and we are working in the rest of the restaurants. Please, if you... More

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Grand Palladium Colonial Resort & Spa Also Known As

  • Grand Palladium Colonial Hotel
  • Grand Palladium Colonial
  • Grand Palladium
  • Palladium Colonial
  • Grand Palladium Colonial Resort
  • Grand Palladium Colonial Resort Spa
  • Hotel Grand Palladium Colonial
  • Grand Palladium Mexico
  • Colonial Palladium Grand
Address: Ctra. Chetumal-Cancun km 259.9 | Kantenah, Akumal 77710, Mexico

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Show the lowest price for this hotel* (from our partners)
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