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All 20 Akumal hotels

Grand Bahia Principe Tulum

3.5 of 5
Playa Aventuras Akumal. Crtra. Chetumal - Cancun, Km. 251, Akumal 77760, Mexico
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Grand Bahia Principe Tulum
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83%
Ranked #6 of 20 hotels in Akumal
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4,431 reviews from our community

Traveller rating
    2,472
    1,210
    443
    210
    96
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Families
1176
 
Couples
1835
 
Solo
41
 
Business
18
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Hereford, United Kingdom
1 review
1 of 5 stars Reviewed 17 June 2013 NEW

Most disappointed arrived at hotel paid for 4 adults but my two teenage sons were classed as children even though they are 15 and 17 this meant they could not go to the gym,they could not sit on the train on there own.my 17 year old was manhandled off the train to sit by my husband.they were classed as children... More

Was this review helpful? Yes 2
Edmonton, Canada
2 reviews
5 of 5 stars Reviewed 17 June 2013 NEW

Just returned from 1 week stay. Had great HOT weather the whole week. The resort is very large and you can visit all three resorts(Tulum, Coba & Akumal). The trolley system makes it very easy to get around. We were in building 3 which was a great location, close enough to the main entrance and not too far from the... More

Was this review helpful? Yes 2
Hornsea, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW

Just returned from a 2 week trip.Lovely resort,very well kept,lovely pools,fab maid who kept our room clean and fridge stocked.The only downside for us was the bad service or maybe a lack of staff in the buffet restuarant and lobby bar.Breakfast wasnt a problem because we were up and in early but lunch and evening meal were a nightmare.Trying to... More

Was this review helpful? Yes 4
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review
17 June 2013

Dear Ann: Thank you for taking the time to share your feedback on Trip Advisor of your recent stay with us. I would like to apologize for situation described referring the service a, as a company we greatly value the feedback which we receive from our guests as we constantly strive to maintain consistently high standard of service. On behalf... More

Houston, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW

The hotel is very large, so expect to walk a lot to go to the pool, beach or eat. The food was wonderful. We had several rainy days on our trip but the rain only lasted a short time each day. There is shopping right outside of the gate to the resort. This was a great place to stay. There... More

Was this review helpful? Yes 2
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review
17 June 2013

Dear Guest: First of all I want to thank you for coming to Bahia Principe Riviera Maya Resort. We are truly glad to read that our aim has been achieved during your stay with us: making you feel relaxed and away from the activities of the daily life. Let me express my gratitude for writing your impressions in this website... More

Vernon, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 15 June 2013 NEW

We were here for a week in June. Very lucky with the weather which was great. The hotel itself was fine. The food was good, the location was good and the service was generally okay. Nothing outstanding. Being able to go to all of the adjoining resorts was very handy.

Was this review helpful? Yes 3
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review
17 June 2013

Dear Liss: It is nice to know that you have enjoyed our service and the hotel facilities. Being a three hotel complex gives Bahia Hotels & Resorts the opportunity to have several options to offer to our guests. We thank you sincerely for choosing Bahia Principe Riviera Maya Resort and we trust that we will have the opportunity to welcome... More

Hull
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

We had a great stay even though we had a lot of rain this did not put a damper on our hols. Few little things we think need improving. Not enough toilets around resort and staff in lobby were very slow service wise. Other than that I would recommend this hotel but having stayed at the sirenis a sew years... More

Was this review helpful? Yes 5
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review
17 June 2013

Dear Victoria: On behalf the management and all the staff Bahia Principe Hotels and Resorts, we would like to send you our warmest appreciation for choosing to be guests in our resort. We realize that there is a myriad of other resorts for you to choose from and we are grateful because your choice was to spend your vacation at... More

ayrshire scotland
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW via mobile

Please don't listen to any negative reviews about Tulum this place is fab I was there first two weeks in May,and unknown to me my husband had arranged for us to renew our wedding vows it was amazing a big thank you to jasmin and her team for making me feel so special on that day and a big thank... More

Was this review helpful? Yes 4
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review
15 June 2013

Dear Jean: We appreciate your preference in visiting the Bahia Principe Riviera Maya Resort and taking the time to write your positive impressions. Thank you for your recommendations for other guests. Your comments are very encouraging as we are intent on being the leading hotel in the Mexican Caribbean. Jazmin and her team are very important assets to our staff.... More

Livingston, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 14 June 2013 NEW

We arrived on the 27th of March and stayed till 10th of June. We disembarked our bus at the Hotel Tulum Lobby and were quickly moved on to the transport (golf like buggies), to be taken to the Diamond Lobby in the Hacienda Section and were told our cases would be waiting for us in our rooms. The scale of... More

Was this review helpful? Yes 2
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review
17 June 2013

Dear Gordon: For the Bahia Principe Hotels and Resorts all observations, suggestions or criticisms are very important, because our clients are the best supervisor we have. We are truly sorry that we have not exceeded your expectative during your staying with us. However we thank you, to offer to us the opportunity to learn from this experience. We really appreciate... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 14 June 2013 NEW via mobile

Not our first trip to Mexico. We usually stay in the Tulum area. First time stay @ Grand Bahia Tulum section. Resort is massive includes transportation between each section; which worked well. Room & grounds were well kept. By far the best about the hotel was room: A/C, hot water, good water pressure. Mini fridge was stocked everyday. Also our... More

Was this review helpful? Yes 3
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review
17 June 2013

Dear Guest: We appreciate that you have allowed us the honor of serving you. Your evaluation is of special importance to us as you have had the opportunity to compare our property and services whit other hotels. We would like to show gratitude you for the recommendations you have made and will pass on the great feedback to the management.... More

toronto
Top Contributor
75 reviews 75 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

Park your brains and let the fun begins........; an all-inclusive sun holiday in the 'Supremo luxurious' beach resort - Grand Bahia Principe Tulum, Mexico - is just that and beyond; upon arrival, one is immediately 'tagged' with a 'Bahia Principe bracelet' for the entire duration of the stay. The perpetual sunshine, blue sky, clear water, gorgeous idyllic surrounding, warm breeze,... More

Was this review helpful? Yes 5
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review
17 June 2013

Dear Connie: Thank you for your kind review which you have shared with other travelers. We appreciate that you have allowed us the honor of serving you. Your evaluation is of special importance to us as you have had the opportunity to compare our property and services whit other hotels. The fact that we continue to receive positive reviews from... More

 
 
Grand Bahia Principe Tulum
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Hotel Summarization (Beta)

What travellers say

  • Very good(107)
  • Don Pablo(103)
  • Snack bar(70)
  • Playa del(58)
  • Main buffet(44)
  • Great time(40)
  • Other resorts(31)
  • Show table(29)
  • Tequila Restaurant(28)
  • Riviera Maya(25)

Additional Information about Grand Bahia Principe Tulum

Address: Playa Aventuras Akumal. Crtra. Chetumal - Cancun, Km. 251, Akumal 77760, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar/Lounge Beach Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotels in Akumal
#4 Top resorts Hotels in Akumal
#5 Family Hotels in Akumal
#11 Romantic Hotels in Akumal
Price Range: $$
Hotel Class:3.5 star (3.5*)
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Also Known As:
Gran Bahia Principe Tulum
Gran Bahia Principe
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Grand Bahia Principe Tulum Riviera Maya/Akumal, Mexico

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