We spent one week at the Grand Sirenis and overall I would say we were very happy with what the resort had to offer. There was 6 of us staying from January 1 - January 8 and we all found the staff to be extremely friendly and helpful! Check In - we booked through Apple vacations and had no issues... More

We went to the resort thru Apple Vacations. This is our 4th time to Cancun/Riviera Maya. They made our 10th Wedding Anniversary Extra Special! The Service we received is the best of any resort we have every been. Our Concierge Neto was fantastic! Our Housekeeper "Manual Avalos" Was the best Housekeeper/Maid we have ever received. I wish I could have... More

If you're confused by Trip Advisor having listings for both the Grand Sirenis Riviera Maya Hotel & Spa and the Grand Sirenis Mayan Beach Resort, don't be. They're the same place but with two different reception areas. The place is HUGE. It's by far the biggest resort I've ever attended. There are two groups of hotel buildings that are separated... More

Our first time in Mexico... there were 6 of us (my husband and I, my 19 and 16 year old daughters with a friend and my brother in law) Very friendly staff... Very good animation at the pool (can play waterpolo and more), the beach is ok too but not to take long walks on and bring water shoes caus... More

Jan 10th to 24th 2012. 2 adults plus 2 children (7 and 3 year old). This is was our 2nd trip Grand Sirenis Riviera Maya (and the Grand Sirenis Mayan Beach – same hotel complex). Our first trip was approx 5 years ago when it had newly opened. While we have been coming to Mexico for the last 10 years... More

We spent one week at the GSRM Jan 24-31st and had a blast! Here is a brief overview with pros and cons we encountered. Check-in: Was quick and informative. They give you a map that helps a lot, especially because the resort is HUGE and seems so confusing at first. They do their best to accommodate but cannot please everyone.... More

As others have pointed out, deciding which "Grand Sirenis" is the right one to review is tricky - the "Hotel and Spa" is set a bit back from the ocean, and the "Resort and Spa" is more to the front, but, for all practical purposes, it is one big resort. They have independent reception areas, but, beyond that, the facilities... More

We vacationed at the Grand Sirenis Riviera Maya Jan 28th - Feb 4th with two other couples. Package was booked though Apple Vacations with a discounted early booking rate. We had our concerns since the price was so low; however, we quickly found the resort to be much better then some of the marginal and poor reviews on TA. Our... More

My husband and I traveled to the Grand Sirenis Riviera Maya on January 28 to Feb 5. We're in our early to mid-thirties. The reason why we chose this resort was the reviews on snorkeling. We were not disappointed. Snorkeling (5 stars): This was definitely what we were expecting and beyond. We weren't able to go every day because the... More