Stayed one night for a business trip and will not be going back. There was a lot of noise from neighbouring rooms and from outside through single glazed windows. I arrived to find the window open in my room and the heating switched off, which for a stay mid-January was a bit chilly! When I went down for dinner I... More

Stayed one night at Ennerdale during a trip through the lake district. First impressions were good, a lovely looking building and nice grounds (even on a cold January night). Receptionist checking us in was friendly and helpful (as were all staff encountered on this visit) but sadly the hotel is let down by tired and dated decor. More of the... More

Nice quiet village and a great breakfast the tea was brill (i think it was the fancy cup) staff very helpfull, room very big and warm ,megga size bathroom. Great location for the lakes. Go there for yourself and enjoy. More

Me and my partner booked two nights arriving New Year's Eve. We booked over the phone with Danielle who was absolutley lovely and, to our delight, Danielle upgraded us to the Bridal Suite - We were very much looking forward to our stay. After a 2.5 hour journey, we arrived and were checked in by a young girl who asked... More

A pleasant and quite relaxing place to stay for a couple of nights, but I had a feeling the staff were not very happy and I didn't get the double room I'd been promised when booking (they said no double rooms were available - which was probably untrue as the place was not very busy). Breakfast was OK if a... More

My husband and I stayed at Ennerdale between Christmas and the New Year. It wasn't our first time at Ennerdale, but I think it will probably be our last. To begin with we asked for a room with a garden view, we actually got a room overlooking the waste skips! Although the bedding and bathroom were clean (a must in... More

We decided to take a Christmas break at the Ennerdale (our first ever hotel stay at Xmas) and the value for money was good. However, the hotel was very understaffed and mealtimes were chaotic. We were asked to choose our dishes from the menu BEFORE dinner, presumably to help the kitchen, but on our first dinner, we were given the... More

Stayed at this hotel for a special occasion with family. It wasn't what we expected. The rooms were very out of date for the price of the rooms. The location wasn't great. The reception staff were good and helpful but the supervisors were very rude. There was a group of people on the table next to us when we were... More

had a very enjoyable break, friendly staff very welcoming. More