This hotel needs bringing into the 21st century, the room my mother and I stayed in was cold even with the radiator on full.The bathroom was not fitted with grab handles in suitable places and the water in the shower on the 1st night was scalding hot,it was a little better next day.The one good point was they have a... More

This hotel caters for older people and the decor and menu reflect this. We went with "Diamond Holidays" and the package was designed to visit the Lake District (3 hour round tip away). The staff are mostly local with some girls only teenagers who were learning the job. I don't think it is fair to criticise individual staff but suffice... More

My overall impression of this hotel is one of staff trying hard but not having a great deal of management encouragement. The food is plain and wholesome but not presented as well as it could be. The location is great if you are a rail traveller(the station is across the road) otherwise the location has little to offer.

Worst hotel I have EVER stayed in. The rooms were cold,mouldy bathroom. You don't need a tardis to go back in time just stay here. Miserable waitress and expensive food.I would really wouldn't want to go near that place again. Let alone stay there!

just spent a great three nights at this hotel and found owners and staff very friendly and helpful The food was very good and well presented the rooms were comfortrable and very clean. we also had entertainment that appealed to all our group. thanks to you all

I live locally and recently visited this hotel (not for the first time) for a "funeral tea". Believe all those reviews that mention a shabby exterior, chintzy decoration to the point of being nauseous, and very rude owners especially the husband. There is a response from the hotel saying that it won a David Urquhart Travel award. All I can... More

Our Retired Employee Association spent 4 nights at this hotel from22nd Oct 2012. We found the hotel to be clean, warm and well run by Ann, the owner and chef. We enjoyed good, home cooked food with three choices for each of the three courses at dinner. The cooked breakfast was also well received and the porridge was rated delicious... More

I spend one or two nights a week in hotels for work and this was without doubt the worst hotel I have ever stayed in. The lady booking me in the hotel on arrival was so rude and obnoxious that I asked to speak to the manager to complain, and the reply I got was "I am the owner"!! The... More

Stayed at this hotel from 8th- 10th June on a coach trip to the beautiful lakes, who needs to go abroad. A very warm welcome awaited us after a long journey, good food, friendly and helpful staff, food excellent, hot shower, clean beds, and entertainment on the Saturday night what more could you want, would certainly visit again.