We booked this hotel last October (Park and Fly deal) so we could enjoy the day before our holiday and be near the airport for an early flight. A very good choice it was too! The hotel is just off the M1 and was easy to find. The receptionist was pleasant and welcoming and the check-in was efficient. The airport... More

Just returned from a birthday spa treat. We booked 2 night package dinner, breakfast, 2 treatments and use of spa. Fabulous value for money, thoroughly enjoyed it, however, a couple of little niggles. Firstly on the second night of our stay we were asked if we minded eating in a seperate room, this was not a problem as i could... More

We stopped here on our way back home to Newcastle. This hotel is not the prettiest in the world, but as an overnight stay it was okay. The receptionist was polite, but a bit surly, and the room, was large and well equipped. The first major problem was the television, or lack of it. After calling reception twice, we eventually... More

Myself, my mother, sister & Auntie have visited this hotel for spa weekends over the last 2 years. We just can't believe the value for money every time! Wonderful treatments & relaxing spa (would be nice for the steam room have a eucalyptus fragrance maybe). The food is beautiful, the waiting staff always happy although very hard working & efficient,... More

stayed here for one night before flying from East Midlands airport. Rooms very comfortable and clean. the food is a little expensive as is the breakfast, but there are plenty of others places to eat outside of the hotel and only a short walk. The transfer was very good takes about 5 -7 mins and upon our return they arrived... More

Reception staff were welcoming and the hotel appeared comfortable in appearance. The beds were hard when you sat on them, but actually were comfortable to sleep on! Rooms clean but the TV was a bit of nightmare to work. We ate in the restaurant on a Saturday night and the choice was excellent and the food was delicous. There was... More

I have stayed here a few times now and I've found everything to be excellent. The rooms are well appointed and clean, the staff are friendly and helpful and will help in any way. The food is good and of a high standard. The hotel fully merits its premier status within the Best Western group.

My husband and I stay evening of 5th May for a short break. We booked this hotel as it offered dinner bed and breakfast and it also has a gym which my husband loves. On arrival reception staff where very helpful and friendly, they kindle booked us in early as we arrived at 1.30pm only half an hour early. We... More

My husband and I stayed here on the Travel zoo break and it was very good value - it included 2 nights bed and breakfast plus free drink on one night and free tea/coffee and cakes on arrival.the staff were very friendly both in reception and in the restaurant. I chose not to use the sports/spa facilities although I think... More